전국 × 고객 서비스 평가가 높은 호텔·료칸 - 376페이지

This time, you kindly arranged a special riverside Room (Japanese-style), and I found it very soothing to be surrounded by the sound of the stream and the forest. The Room also had a private Onsen bath, which made my stay extremely comfortable. I was also very satisfied with the scenic view of the stream from the open-air bath, along with the forest and the evening cicadas—it was truly atmospheric. The quality of the Onsen was excellent as well, and I was very pleased. As the building is a designated tangible cultural property, it felt like stepping back into Japan’s Taisho era. Although it is old, it is kept very clean, and I had a relaxing stay. Thank you very much.

It was difficult to adjust the air conditioning. The bathroom was spacious and comfortable, but it could have been cleaned a bit more thoroughly. Still, I slept well and was happy with my stay.

Overall, my stay was fine with no issues, but there was one thing that upset me. There are two massage chairs, and it is common courtesy to take turns after one session. However, a Chinese couple used them about three times in a row. I asked them to let others have a turn, but they did not. That was the only disappointing part of my stay. I would appreciate it if you could post a notice asking guests to take turns. It was unpleasant.

I chose this Hotel for its great location and price. It’s close to the elevator at the Asakusa Line station, which made carrying luggage very convenient. The Room was clean. The bath area and the shelves in the Room had slightly more space, making it easy to place items, and I felt it was thoughtfully designed. The amenities were well stocked, and I especially liked that the quality of the cotton pads was better than at other Hotels. When staying in Asakusa, I would like to use it again.

The meals were delicious. Dinner was especially outstanding (breakfast too). The large public bath was spacious, and the shower had strong water pressure. The Room felt clean and the lighting was bright, which was great, but I did notice a little light coming in through gaps in the curtains when sleeping, and the small constantly lit indicator on what seemed to be a ceiling alarm was quite bright. I would stay again if I have the chance.

The Room was spacious and comfortable.\nBreakfast was very delicious.

I’ve stayed here many times! The meals are delicious, and it’s right in front of the slopes—very convenient for skiing and snowboarding. The staff are courteous, and everything is kept very clean. It was great to be able to start skiing early on Sundays and public holidays. I’d love to come again. Thank you!

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

Dinner was a course featuring pufferfish and a boat platter, and we enjoyed plenty of pufferfish. The local sake was also delicious, and we ended up drinking more than planned. Breakfast was Japanese-style as well, with side dishes that paired nicely with white rice. The homemade pickled plums were tasty too. We stayed in a detached room, but the stairs were steep, so going up and down with a suitcase felt a bit unsafe. The bath was small, but very relaxing. The bath mat was quite slippery, which concerned me, but overall the place was clean and the staff were sincere and attentive. It was a wonderful guesthouse—I’d like to bring my father next time.

I’ve stayed here several times on the way back from skiing. The Room is a relaxing Japanese-style room, and while the large public bath is not an Onsen, it’s spacious, clean, and very pleasant. It’s also nice to receive tickets for a nearby Onsen.

I stayed here because a class reunion was held downtown. Toothbrushes and loungewear were the type you pick up yourself from the first floor. The amenities were minimal, so I thought it would be nice if there were items like facial toner. I didn’t use it, but it seems an iron was available as a rental item, which would be convenient for a Multiple Night Stay. After checkout I returned out of the prefecture right away, but I was contacted on the way that I had left something behind. Since I was already too far to come back, they sent it to me cash on delivery. It arrived the next day, which was very helpful. The location is close to an adult entertainment district, so it felt a bit scary late at night, but it’s convenient and close to town, so I would use it again if I have the chance.

I made a same-day Reservation and stayed on the first day of the three-day holiday weekend. The front desk staff were very welcoming, and thank you for a pleasant stay. I would be happy to stay again if I have the opportunity.

Every year, we stay for about a week for my wife’s birthday trip. The Room is spacious and the Facility is well equipped, so when we travel to Miyakojima, we can’t imagine staying anywhere other than Hotel California. We didn’t even request it, but there was towel art on the bed, and my wife was absolutely delighted.

Although it is a bit far from both the station and Tachibana Street, we were able to borrow rental bicycles, so getting to the shops near the station was not inconvenient. We also enjoyed using the shampoo bar every day. The Room is somewhat old, but the desk is spacious and it wasn’t bothersome. If we have another opportunity, we would like to stay again.

We used a connecting room for the first time because we both wanted privacy at night. Since we each prefer different air-conditioning temperatures, it was ideal—not too close and not too far—and having separate showers made it comfortable without worrying about each other. We would like to use a connecting room again.

It was my first time back at Lake Kawaguchi in a while. Since it was summer, I wasn’t expecting a Mt. Fuji view, but the next morning we could see it clearly all the way to the base—it was truly moving. I’ve stayed here several times, and it keeps getting better each visit. This time, what surprised me most was that drinks were unlimited. The Mt. Fuji whisky in particular was excellent—we finished an entire bottle between the two of us. All cooking utensils were provided, and the amenities were especially well stocked—my wife was thrilled. If you’re starting to tire of staying at a Ryokan, this villa is perfect.

Close to Hakata Station, making it very convenient for transportation. The room had a spacious desk that was easy to use, with enough space to spread out luggage, allowing for a comfortable stay. It would have been even better if there was a stand light as the area around the desk was slightly dim. The staff were friendly and welcoming with smiles. I would love to stay here again when visiting Hakata. Thank you!

Thank you very, very much for your kind support last year. We hope to stay with you again this year as well, and we appreciate your continued support. As this is a Hotel with a long history, it may not have the latest Facility features and some areas may require maintenance, but the staff’s attentiveness and overall comfort are exceptional. The homemade breakfast to start your day is delicious too!

Thank you very much for taking care of me during my stay. This was a solo trip to an Accommodation I had wanted to stay at for the past 15 years, and my wish finally came true. It’s been difficult to coordinate schedules with family and friends, so I was grateful that solo stays were possible. The beautiful Tateyama Mountain Range and fresh greenery were stunning. The sea is also appealing, but this time my main goal was to relax quietly and enjoy the Onsen. I chose this Accommodation expecting great cuisine and an Onsen experience—and it was absolutely the right choice! Delicious Toyama specialties that more than met my expectations, and I could truly feel the chef’s careful attention to detail. The view of the Tateyama Mountain Range from the in-room open-air bath, along with birdsong, was unforgettable. I was also deeply moved by the warm hospitality of the female staff in the restaurant. The entire property was clean and comfortable, and I slept soundly for the first time in a while. Next time, I would love to visit again with friends or family. Thank you very much.

This was my third stay here, and it’s always one of the Accommodations I consider when visiting Takayama. Some parts of the building do show their age, and compared with newer Kyoritsu Resort properties like “Nono,” it does feel a bit dated. The beds in the guest rooms are a mattress placed on Ryukyu tatami, so they’re low to the floor and feel more like sleeping on thick futons. I’ve seen this style at other Accommodations as well, but personally I prefer a standard bed. The large public bath on the top floor has great views and an open, airy feel. However, the outdoor bath area is somewhat small, so it can be hard to use comfortably when it’s crowded. On the other hand, the three private baths are a major highlight unique to this Accommodation. In particular, “Azumanishiki,” located furthest inside, is outstanding in both size and view—easily one of the most satisfying private baths I’ve used. It seems some of the hinoki wood has recently been replaced, and I also enjoyed its pleasant aroma. It does get busy due to its popularity, but it’s still well worth using. Their signature late-night soba is still available as expected from Kyoritsu properties, and breakfast is Dormy Inn quality. There are plenty of menu items featuring local ingredients as well—I look forward every time to dishes like tomato gyudon and hoba miso. Given Takayama’s popularity, there are many international guests staying here. Also, with only two elevators for the number of rooms, wait times can feel long depending on the time of day. While there isn’t much new in terms of Facility updates, that also makes the Accommodation Fee very reasonable. With such a strong draw in its private baths, it’s easy to see why this place remains so popular. Once again, all staff were kind and pleasant in their service, making my stay very comfortable. Despite some aging Facilities here and there, it more than makes up for them with its charm—and I’d gladly stay again next time I visit Takayama.