전국 × 고객 서비스 평가가 높은 호텔·료칸 - 374페이지

We stayed with three people, and the Room layout was great—we could easily move between two Rooms, and the bath was excellent. We were completely satisfied with everything, including the amenities and customer service. We would love to stay again next time.

My flight arrived at Memanbetsu Airport at 18:30. I wanted to order dinner as well, but it seemed I would need to finish eating by 20:00, so I decided not to. Since nearby restaurants close early, I ended up having a convenience store bento for dinner. The Haseko Mart bento was really delicious. Highly recommended.

I chose this place because it was close to where I wanted to go. The Facility was clean and nice. This is unrelated to the Hotel, but I wish Diamond member benefits allowed a choice between late checkout or early check-in.

Conveniently located near the station and easy to find. Although the selection is limited, a free breakfast is included. There is also a large public bath, and since I stayed in the East Wing, I could go there in my Room wear, which was very satisfying. I will use it again if I visit Kanazawa.

About a three-minute walk from the Kabuki-za Theatre, it was very convenient—I could return right away even after the evening performance ended. This time I stayed on the Executive Floor, so in the evening I relaxed at the bar, enjoying drinks and hors d’oeuvres while taking in Ginza’s streetscape and night views. The platter included smoked salmon and prosciutto, and I could also choose pickles and nuts; it was great that these were included. For alcohol there was champagne, several wines, whisky, and sake, but cocktails were charged separately. I took some soup back to my Room and it was delicious, but carrying hot soup to the Room in a paper cup felt unsafe. The Room was a twin; not spacious, but it had a separate bathroom with a rain shower. There is a washing area, but no space for changing clothes. When I first entered the Room, it was lovely that the curtains opened with music. The view faced another building, but I could still enjoy some night scenery at an angle. Many of the staff were non-Japanese, but their Japanese was fluent and polite. On departure day when I asked about transportation to Yokohama, I was told to walk to Ginza Station rather than use nearby Higashi-Ginza Station—but you can go directly from Higashi-Ginza Station too, right? When pulling a suitcase through Ginza, shorter is better—so why?

Kawasaki is close to Yokohama and Shinagawa, and you can also reach Haneda Airport via the Keikyu Line, so I’ve been staying here often lately. Daiwa Roynet Hotel is a comfortable place for me. The coffee is delicious, and it’s convenient for sightseeing in Tokyo and Yokohama. The staff were kind, which made my trip a very pleasant one. Thank you very much.

We always stay here, and we’re very satisfied with the excellent service and friendly staff.

I used it for sightseeing purposes. The Room was well cleaned, with plenty of amenities and easy to use, and above all, the food was delicious. On the downside, the Wi-Fi did not connect at all. Although it was a corner Room on the upper floor, this was disappointing. If there is no improvement, it is fine for sightseeing purposes, but I felt it would be difficult to use for business purposes.

I chose to stay here to take my time exploring Sukagawa. The front desk staff were very friendly, and I found myself chatting with them. The room was clean and well-maintained, allowing me to sleep comfortably. For dinner, I dined at Yumezen on the first floor of the hotel. They offered local dishes and a wide variety of local sake, which left me completely satisfied. The breakfast buffet was also held at Yumezen. The selection included pickled squid carrots, perilla miso, curry... and an impressive variety of fresh vegetables! Most surprising was the hearty pork miso soup—it was packed with ingredients! I've tried many breakfast buffets before, but I've never encountered such a deliciously rich pork miso soup like this one. Of course, I went back for seconds (laughs). Thank you so much for your hospitality! I would love to stay here again during next year's trip to Tohoku.

Thank you as always for your hospitality in Yokkaichi. The front desk staff always welcomed me warmly, and I never felt stressed. This time, I was worried because there was a double booking. Just when I thought it couldn’t be helped, you handled it with such kindness. I’m truly grateful. Hearing your cheerful “Have a great day!” in a loud voice after breakfast really lifts my spirits. Thank you very much.

Koshika Onsen is wonderfully relaxing with its free-flowing natural hot spring water, and the aroma at the front desk is also lovely. This was my second stay, and I’m truly very satisfied! I was told the aroma is from Tomisako Shoten, so I even placed a personal order. The Room has its own Onsen, so I could enjoy it at night and in the morning and feel refreshed. The Facility is also kept very clean!

The sunset was very beautiful, and we were very satisfied, but the breakfast was a little disappointing.

The emergency hospital next door meant the sound of ambulance sirens was a bit noticeable, but the Room and service were excellent. Breakfast featured bakery bread, which was affordable, delicious, and very satisfying. However, the Room only had a toothbrush and body sponge as amenities. I initially thought it was simplified, but later noticed additional amenities placed next to the front desk at checkout. A mention during check-in would have been appreciated.

It was our first couple's trip in over twenty years without the kids. We visited with the intention of enjoying delicious food and leisurely drinks, and it was the perfect choice. All the dishes were very tasty, and the balance between French and Japanese cuisine was excellent, which made the sparkling wine and sake go down smoothly. The staff's service and their explanations about the drinks were wonderfully enjoyable. For breakfast, we had the rare truffle kamameshi, which was delightful as it was cooked to match our timing. The beautifully presented salad was also delicious, leaving both our eyes and stomachs satisfied. Since it was a weekday during the off-season, I was able to enjoy the enchanting outdoor jacuzzi at night all by myself. The purpose of the trip was to relax together, and everything from the compactness of the Hotel to the food and service was comfortable and enjoyable. Thank you very much. On our way back, we talked about how we are interested in trying the Asian cuisine next time.

It was truly wonderful. Everything was impeccably clean. The location was perfect, and we were able to relax and unwind. The amenities were well stocked and stylish. The robes were fluffy, too. It was great that pajamas and a light jacket for the sauna were provided! I also appreciated having a hair iron! Although dinner isn’t provided, there’s a Chef Garden within walking distance, so we took a stroll and picked up food there. You can enjoy alcohol as well, and the drink service was excellent—this price offers outstanding value for money.

As expected of a top-class Hotel. The Hotel staff provided excellent service, making this an Accommodation I’d love to visit again. The meals were plentiful and satisfying, but the amount of fruit felt a bit limited. The location offers outstanding access to sightseeing and dining. We arrived by car, so it would be great if there were a partnered parking lot available.

The room was very clean and spacious, allowing for a relaxing stay. The meals were delicious, and the large public bath and open-air bath offered both hotter and slightly warm options, making it easy to enjoy for extended periods. Despite being early September, cicadas were chirping, creating a nostalgic atmosphere to savor the end of summer while relaxing in the open-air bath. Thank you to all the staff for making it a memorable experience!

I was upgraded and enjoyed a spacious room in the accommodation I stayed at before. Thank you very much. It's close to the station, and next time, I'd like to try the curry lunch!

Because my paternal family grave is in Kanazawa, I stay one night in Kanazawa every year. I’ve stayed at various places, but this year I chose this Hotel for its convenient access from Musashigatsuji. The group has sister Hotels in places like Atami, so I was somewhat familiar with the concept, and it felt like a clean and comfortable space. In a positive sense, it’s a minimalist design with no unnecessary extras. Considering the price range, both the Room and the shared spaces inside the Hotel were more than satisfactory. The large public bath had a better atmosphere than expected, and the interior fittings were excellent; I also appreciated being able to enjoy coffee milk after bathing. On the other hand, there are essentially no amenities provided, so I wouldn’t recommend it to anyone expecting amenities. As for everything outside the Hotel itself, the location is excellent—not only is Omicho Market very close, but if you don’t mind walking you can also reach Korinbo, Higashi Chaya District, Kazuemachi Chaya District, and Kanazawa Station on foot for an efficient way to enjoy Kanazawa.

I stayed for 13 nights in May and June and had a pleasant experience. The building was not particularly new or clean, but the large public bath and breakfast were very satisfying. If I have work or leisure plans near Hachioji City again, I would consider staying here despite the slight distance.