전국 × 고객 서비스 평가가 높은 호텔·료칸 - 373페이지

I usually stay at a Hotel, but this time I chose a Ryokan with one natural hot spring source and stayed here. Everything was clean and well kept, the staff’s level of attentiveness felt just right, and the breakfast was delicious and very filling. The Room was also a Japanese-style room, so I could relax on my own at a leisurely pace—it was very comfortable. The Onsen felt wonderful too. Next time, I’d like to come back and stay with my family.

I had plans in Nagaoka and stayed here the night before. I headed for the English Garden at the end of my sightseeing, and was surprised to find it right behind the Hotel. When I entered my Room, there was a handwritten message from the front desk with my name on it—I was truly touched. I got around by car, and was able to use Mitsuke Kenko no Yu Hotto Pia for 450 yen. It felt great! So I used the bathtub in the Room as a morning shower. The shampoo and other amenities had a black tea scent. They even provided a bathrobe—another pleasant surprise. There were also a microwave and disposable chopsticks near the elevator. Other than conversations in the hallway, noise didn’t bother me, and I could relax. (I did hear trains passing by.) It was very clean, with attentive service, and I’d like to stay again. However, since I have neck issues, the pillow was too soft for me, so I used a bath towel instead. Other than that, it was wonderful. Thank you very much.

Our three-generation family had a wonderful time together. The kids really enjoyed the pool, fireworks, and the arcade. The newly renovated Onsen was also beautiful and brought back nostalgic memories from my own childhood.

Thank you for picking us up at the station—it was very helpful. The seafood dinner and kamameshi were incredibly delicious, and we ate a lot! The bath was wonderful, and the Room was spacious and very comfortable. The front desk staff were also kind and helpful.

The property has a wonderful atmosphere, and stepping into the entrance, I was impressed by the classic, calming interior. Both the room and the bathroom were very clean, and I slept soundly in the comfortable bed. Our trip for three women became a truly wonderful time. Thank you to all the front desk staff for your warm smiles!

This is my usual Accommodation, and it feels very comfortable. Both the bed and the Room are great. I even did some laundry. I’ll stay here again in the future.

The Facility and amenities are a bit dated, but the Room was thoroughly cleaned. The staff at the shop and during meals were very helpful. The large public bath was also spacious and clean. For this price with two meals included, it’s a great value.

When I checked in on a rainy day, I was truly touched to be offered a towel. Parking is also available, and at check-out I was even happier to see my name posted in the parking area. The room was simple yet highly functional, and having a microwave made it perfect. It was reasonably priced, but I was very satisfied. The bathroom has a shower only.

I was able to relax in a Room with a different atmosphere than usual. It was my first Multiple Night Stay, and this Hotel provides daily cleaning, so I stayed very comfortably. At other Hotels, cleaning during a Multiple Night Stay wasn’t done unless I requested it, so this felt refreshing. However, since I couldn’t leave my belongings out, I needed to put everything back into my bag each time (though it’s just putting them away).

I stayed here on a business trip. This was my second stay, and it was very comfortable. The location is excellent, close to the subway, Hankyu line, and bus stops, and right in the city center, making it easy to get to work the next morning. The bed is spacious, so I could relax well. Both the Room and bathroom are clean. Last time, breakfast was very delicious, so I chose a plan with breakfast again this time. The handmade rice balls are amazing. A hearty meal helps me start the day feeling energized. The staff at both the front desk and dining area provide great service, which makes me feel at ease. I would like to stay here again.

We stayed here during our summer vacation. Even though it was the Obon holiday period, the price was very reasonable, so we didn’t have high expectations for the Accommodation—but it turned out to be a wonderful Hotel. The building is old, but the hallways and every area were kept very clean and well maintained. Many guests seem to travel with dogs (we did too), yet there was no noticeable odor at all; everything felt impressively clean, and we could really tell how much effort goes into maintaining it. We were honestly grateful to be able to stay somewhere like this at such an affordable rate. In particular, since we don’t have a car and were traveling by train with our dog, having a Shuttle Service to the Hotel was truly appreciated. Also, given the “hands-off” concept, we assumed there wouldn’t be much staff at the front desk—but in fact someone was properly available whenever we needed help or had questions, which made us feel reassured. At the same time, the level of “hands-off” service was very comfortable. Personally, if you’re someone who just wants a place to sleep with your dog, only needs a basic dog run and simple public bath facilities, this is an excellent value-for-money Hotel that I highly recommend. I’ve become a fan—and I will definitely return. Thank you very much for everything.

It was a new and very clean Hotel. The unmanned check-in and smart key made everything easy. What made us choose this Hotel was that MaxValu is within walking distance, parking is free, and there is a large public bath! We booked two Rooms for our family of seven, and with that many people, waiting your turn for the bath can be quite stressful, so it was great that we could all go to the large public bath at night and bathe at once. However, there didn’t seem to be much security for the baths (anyone can enter from the 1st floor), so women should be careful late at night. There were also about 10 washing machines available, so we could use them without waiting. The location is excellent, so we would like to stay here again.

Families who have actually stayed here have given feedback like the title, so I’m glad I recommended it.

Thank you for accommodating us on a suddenly planned short trip. I had seen Reviews saying the Facility was old and run-down, so I wasn’t sure what to expect, but perhaps we happened to get an unlucky room—the floor creaked loudly. It didn’t feel like it would give way, but my wife said it was scary. Since I work in construction, if only I’d had my tools... I think it also depends on the accommodation Plan, but since we can’t eat a lot, we chose the standard meal option. They also adjusted the menu after discussing allergies with us, and everything was delicious. I’d rate it 5 stars+. Thank you very much.

The front desk staff were extremely polite and very kind. This is a Business Hotel, but it was the first time I’ve ever been able to check in and check out feeling this good. The Room also had a large mirror, which I think is great for women. That was what I appreciated most. It’s a compact Room and not very spacious, but I had no complaints about the bath or toilet. The TV and air conditioning were comfortable as well. It’s close to Kyoto Station, and it was easy to get to where I needed to go. I visit Kyoto several times a year, so I’d definitely like to stay here again.

I felt the Facility was more than adequate. The amenities, Room cleanliness, and service were all fine with no particular issues. Since I was on the 11th floor, I was lucky to enjoy an open view from the window. There were two elevators, but they didn’t seem to be coordinated; several times, after pressing the button, the elevator on the opposite side passed my floor first. That was disappointing.

Thank you very much for accommodating us on such short notice, even though our Reservation at another Hotel had not been completed as expected and we had to make a same-day Reservation.

The beach is right in front of the hotel and easy to access, and the food was unbelievably delicious—absolutely amazing! Many buffet restaurants start running low as closing time approaches, but here it felt like everything was replenished right up until the end. There was sushi, meat dishes, noodles, desserts, and curry—and every single one of them was incredibly good! The open-air bath also had a great view—everything about this stay was wonderful.

This is my third stay this summer. I’ve visited each time with different friends, and with activities, BBQ, fireworks, the pool, and the Onsen all available, everyone was 1000% satisfied and wants to come back again. It was a shame that Sky Eagle was temporarily closed this time, but we’d love to return next year for another summer trip!

The exclusive all-you-can-drink lounge for Stays guests and the service allowing you to take desserts and drinks to your Room after dinner were much appreciated. Dinner was well thought out, with a perfect balance between the course and semi-buffet, and the tuna sushi was delicious, leading me to have seconds multiple times. The effort put into various services throughout the Facility was evident, making the experience very pleasant. The Onsen was not too hot, just right for me, allowing me to enjoy long soaks multiple times.