전국 × 고객 서비스 평가가 높은 호텔·료칸 - 358페이지

The hospitality was exceptional. While the Facility is old and the bath lacks notable features, the outstanding customer service more than made up for it. The attentiveness and care during check-in, check-out, and meals were truly pleasant, allowing for a relaxing and enjoyable stay. This is professionalism at its finest—truly impressive.

Close to both Ueno Station and the subway station, and within walking distance of anywhere in the Asakusa area. The location is excellent with many restaurants nearby, and the Room was clean and comfortable for staying overnight. I would like to stay again if I have the opportunity.

Even at midnight, Osaka has been close to 30°C these days, but here it felt almost chilly when we went outside at night. It was also the first time in a while that we could sleep well indoors without air conditioning. Unfortunately, it was a bit cloudy so we couldn’t see a sky full of stars, but since we usually live in an apartment, the kids were thrilled to be able to enjoy lots of fireworks—something we normally can’t do. The Facility was clean and well maintained throughout, and there were fewer bugs than expected, so we had a very comfortable stay. We’d love to stay again.

I was a little uneasy about the young front desk staff member’s hesitant service, but the Room was clean and I had a comfortable stay.

The Room is spacious, and the bed is very comfortable—I’m extremely satisfied. I would like to stay here again.

I always have a comfortable stay here. The front desk staff are also very pleasant.

Thank you very much for your hospitality. I stayed here on a trip with my father. Because there was a family with children next door, we were slightly bothered by the sound of running inside, and it was also difficult to use the bath with the blinds open. I found myself wondering whether it might be visible from the road across from the property. Also, since there is no hedge or barrier between neighboring terraces, I thought a low fence might be helpful. As it was the season for stink bugs, there were quite a few indoors, so additional measures would make it even better. However, the food was exceptionally delicious, so overall we were very satisfied. We would love to stay again someday.

I visited with friends. I loved the interior, and I was completely satisfied with everything, including the bedroom. The sunrise views from the living room and bedroom were especially amazing, and we had a wonderful start to the day. The sauna was also top-notch, and it was fantastic to be able to look up at the starry sky from the relaxation area. It was also great that we could enjoy it both in the morning and at night. I’d love to come again.

A Hotel located on the upper floors of what may be the tallest building in Yamagata City. The front desk is on the 24th floor. First, the good points: This time I stayed in a single Room on the 19th floor, on the side with a panoramic view of the Zao mountain range. Many typical business hotels have small windows in single Rooms, but here the window is large and reaches almost up to the ceiling, which is great. Just zoning out and looking at the mountain scenery was soothing, and I felt relaxed at night and slept very well. I think the view from the Room is this Hotel’s best recommendation. At night I dimmed the lights and kept the curtains open until I got sleepy, lying on the bed while watching the moon. The sky feels so wide. I could also see Yamagata Station and the tracks right below, and occasionally watched trains passing by. You can hear only a faint bit of train noise, but it didn’t bother me at all. The disappointing points were that, as last time, Wi-Fi was so slow that it wouldn’t connect properly, so I gave up using this Hotel’s Wi-Fi. That’s why I rated its Facility 4 stars. Also—maybe it was someone next door—the door was being opened and closed very roughly. Every time it shut there was a huge bang and vibration that reached my Room repeatedly until around 11 p.m... When I opened/closed my own door it could be closed quietly, and I couldn’t hear any other noise from next door otherwise, so maybe I was just unlucky with neighbors this time. Overall, I had a comfortable stay. When I have business in Yamagata again, I’d like to stay at this Hotel again. It’s a Hotel I can recommend.

It was a very clean, spotless Room with none of the musty odor often found on shower curtains. The bed was very comfortable, and I have stayed here many times.

The staff were very kind. The Room was spacious, and it was great to have a large bathtub. I would like to stay here again when I visit Hakata.

The facility was new and wonderful. Thank you very much.

This was my first stay, and since the Accommodation is new, it was very comfortable. I stayed for three nights, and by putting a sign on the door, they exchanged only the towels outside the door, so I could relax without worrying about anything. The front desk staff were kind and gave me detailed information about convenience stores and buses. The lobby lounge also serves coffee, which was helpful for killing time after checkout. The only drawback is that the bath on the first floor is small and there are only three washing stations—I wonder how it will be during busy periods. Still, it’s close to the station, and I’d like to make this my regular place to stay whenever I visit Kurume. I’ll be back next month for one night!

Our family of three stayed for one night. The staff were very kind and welcoming. Thank you very much. Breakfast was simple, but it was freshly prepared and delicious.

I stayed here for the Shizuoka Marathon. Since it was the event day, the room rate was fairly high, but they offered luggage storage and complimentary bottled water for marathon participants, which was very thoughtful. I had a comfortable stay.

I stayed here with my elderly parents. My mother has knee problems and uses a wheelchair when traveling, but our Room was on the 3rd floor and the elevator only goes up to the 2nd floor, so getting around inside the building was difficult. Since I didn’t mention at the time of Reservation that we would be using a wheelchair, it couldn’t be helped... The hot spring water was excellent, and I used the bath three times. Being able to choose from different shampoos and other amenities was especially popular with the women in our group. Breakfast offered a wide variety of dishes—I ate too much.

The building is old, but it has a wonderful atmosphere and charm. The entrance is spacious and elegant. Everyone at the front desk—both experienced staff and younger staff—was very pleasant, and they greeted us with a smile every time we came and went. Even though it was a smoking Room, there was no unpleasant odor, so it was comfortable. The Room and bathroom areas were also clean. As others have mentioned, the kettle was filled with water. Since it heats the water and then keeps it warm (which must cost electricity), it was really helpful to be able to use hot water at any time. The shampoo amenities were good quality, and the toothbrush wasn’t too hard and was easy to use. They could have cut costs in many ways if they wanted to, but I was impressed that they clearly put guests first. It was also convenient that both the station and the live music venue were nearby. I would definitely like to stay again. Thank you very much.

This was my second stay. Just like last time, I was able to relax. Since each container is separated, there’s no concern about noise from neighbors, making it very comfortable. The frozen breakfast bento had several options to choose from, which was great. I chose the mapo eggplant bento, and it was very delicious. I look forward to staying here again next year. Thank you in advance!

I stayed here while visiting temples and shrines around Kumagaya and Fukaya, then heading to Nagatoro. The Room was clean, and the bath area was spacious—overall a very nice Hotel. Breakfast was also delicious. I would gladly stay here again.

I’ve stayed in dormitories several times, and this was the most comfortable experience I’ve had so far. The bedroom was similar to other places, but the shared spaces were spacious, relaxing, and very comfortable to use.\nThe location was also very convenient—right in the middle of Shimanami—making it easy to get around.