전국 × 고객 서비스 평가가 높은 호텔·료칸 - 356페이지

It was easy to find and get to right after exiting the station. When I asked the front desk about places to go out at night, they quickly looked it up for me and even made a copy, which was very helpful. The Room was clean and comfortable, but I could hear some voices from next door. I requested breakfast, and since I often end up eating only what I like while traveling, the Japanese set meal gave me a calm, satisfying meal. It was delicious—I even had seconds of rice and miso soup, sorry about that. It was a reasonably priced Hotel that I was satisfied with. Thank you for your help. It became a great memory. Thank you very much.

The ocean-view location was wonderful. Every dish was delicious, and we were blown away by the lavish and outstanding sashimi platter.

I stayed for six days and had breakfast, but I would have liked butter and jam to go with the bread. Also, the menu on the final day (day 6) felt limited. (I was satisfied with the first five days.)

This was my first time staying at a container Hotel, and it was so comfortable that I might not be able to stay at other Hotels anymore. First of all, no stress with elevators, parking is nearby, and if the timing is right, you can park right in front. There’s enough distance between Rooms, so you don’t hear noise from neighboring Rooms—this is very important. I had a stress-free stay. The refrigerator and freezer are well-equipped; even ice cream stays perfectly frozen (laughs). In other Hotels, freezers are just an extra feature, so ice cream often melts into liquid form. This one is spacious and fits anything you need. There’s also a microwave in the Room that you can use anytime—it’s fantastic!

Back in Yamaguchi Prefecture for the first time in about six months. The scenery surrounded by nature helped me forget the hustle and bustle of the city. The Facility was as clean as ever—nothing to complain about. At night, a lot of insects gathered around the lights, and I felt sorry for the front desk staff who had to deal with it.

The building itself felt a bit old, but it was well maintained, and the Room was clean. In addition to the bedroom, there was another Room, and the in-room bath included an Onsen bath and a separate shower room, which made it very satisfying. The meals were buffet-style, but the quality was quite high. If you went at the wrong time, there were people waiting in line. The Onsen was also excellent. It’s a Hotel I’d like to visit again.

I really love it here. The bath, the buffet meals, the service, and the Room are all excellent. That’s why I come back every year.

I often stay here when visiting Naha, Okinawa. The Shuttle Service to the airport is convenient, as it can be arranged to match my flight schedule. There is an Onsen and a sauna, and the rates are reasonable. I also enjoyed the breakfast—it was delicious. I was surprised they even had wine. I was even more surprised that from 1:00 PM to 3:00 PM before check-in, alcoholic drinks such as beer and ice cream were available freely. Thank you very much for upgrading me to a high-floor room.

We stayed for one night as a family. We were most looking forward to the breakfast and dinner buffets. The dining area was spacious and arranged to avoid crowding, and there were plenty of kid-friendly options such as all-you-can-drink alcohol, soft drinks, and ice cream. We also had plenty of time, so we could eat until we were fully satisfied. We enjoyed table tennis right up until check-in, and the front desk service was good (though the older man at the souvenir shop didn’t greet us and seemed unfriendly...). However, the Room air conditioner was an older type, and even on high it didn’t cool down easily, so we slept without wearing yukata.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

This Accommodation was located right in front of Lake Suigetsu. The staff, who were very knowledgeable about the local area, were a pleasure to talk to and provided great service, and the blackthroat seaperch and other local ingredients were truly delicious.

The breakfast curry is delicious. The room was comfortable, and I was able to relax.

It’s not a new Hotel, but the amenities, choice of shampoos, and large public bath made for a comfortable stay. The location is also great. You can easily go out for drinks nearby.

This was my second stay. The Hotel is set a little back from the road, so it’s hard to spot, and it was unclear whether the entrance was actually for the Hotel. I got lost on the way there with my phone in hand. However, inside the Hotel there is a free coin laundry and dryer, as well as a large public bath. The Room doesn’t have a toilet, but it’s private and I could relax, so overall it was fine. I’ll stay again because the large public bath and coin laundry were great.

After sightseeing in Sapporo and Otaru during the peak Obon holiday period, our family of four stayed here. We had a connecting room with a great view, and the beds were very comfortable. The breakfast venue the next morning was not crowded, so we could enjoy our meal at a relaxed pace. As guests receive a 5% discount, we bought lots of souvenirs at the shop, and we were able to arrange shipping at the front desk, which made things much easier both physically and mentally. Thank you very much. We truly appreciated your hospitality.

The staff were very welcoming, and the service was excellent.

I stayed here because it was close to the university. As mentioned in a Review, the breakfast was very delicious!! There was a buffet and a live kitchen where food is cooked to order, and I was very satisfied. However, the bathroom and toilet are a bit small... but the breakfast made up for it!

I truly appreciate your prompt and courteous assistance, even though I realized on the 4th day of my stay that I had entered the wrong number of nights in my Reservation. I would love to use your service again!

We stayed for 2 nights and 3 days. Overall, we were very satisfied! However, we really couldn’t tolerate the smell in the elevator, so we mostly used the stairs. It was a bit disappointing that the meals were almost the same on both days. But everything tasted really delicious! On the first night, the staff member in charge of our meal seemed a bit bothered and spoke rather casually, which concerned us. On the second night, however, the staff member was very polite and made us feel comfortable. The view from our Room was amazing, and when we returned from going out, we were able to relax and unwind.