전국 × 고객 서비스 평가가 높은 호텔·료칸 - 354페이지

I had stayed here with a friend before and remembered it fondly, so this time I stayed with my husband. When making the Reservation, I requested a specific Room type, and they accommodated my request exactly, which helped us create wonderful memories. Even my husband, who doesn’t like vegetables, loved the restaurant where the vegetables are truly delicious. I was genuinely impressed by how good they were. The key to the private bath was broken, but they promptly switched us to another bath. It’s a favorite Hotel with excellent value for money, and we definitely want to stay again.

I really love it here. The bath, the buffet meals, the service, and the Room are all excellent. That’s why I come back every year.

With dinner and breakfast included, the Room was clean, and I felt it offered excellent value for money. Amenities were limited to a toothbrush and comb, but it was a satisfying Hotel that’s easy to stay at. I would like to stay here again.

We stayed with two adults, one 4-year-old, and one 2-year-old. The meals were amazing! Great value for the price, all-you-can-drink alcohol, and they even lent us small forks—very helpful when traveling with kids. Also, when our child insisted on sitting at a table for six in the dining area, a male staff member wearing glasses kindly let us use it. Thank you so much! All of the other staff were pleasant as well. I think it’s more worth staying here than at a Hotel that is simply clean but overpriced! My back usually hurts from sleeping on futons in Japanese-style rooms, but this futon was thicker than those at other hotels, so it helped a bit. Since this is a historic Hotel, there were some areas like cobwebs in the Room and a slightly dirty sink, but I think the quality is more than sufficient for this price. We had no problems during our stay. We’d love to stay again!

We were very satisfied with everything—the staff’s service, the atmosphere of the Accommodation, and the meals. We had an unexpected issue on our side, but they responded kindly and supportively, and we are truly grateful.

We stayed for 2 nights and 3 days. Overall, we were very satisfied! However, we really couldn’t tolerate the smell in the elevator, so we mostly used the stairs. It was a bit disappointing that the meals were almost the same on both days. But everything tasted really delicious! On the first night, the staff member in charge of our meal seemed a bit bothered and spoke rather casually, which concerned us. On the second night, however, the staff member was very polite and made us feel comfortable. The view from our Room was amazing, and when we returned from going out, we were able to relax and unwind.

This was my first time visiting Sendai. Since I was traveling alone, I chose an affordable place as close to the station as possible. It was about a 10–15 minute walk from Sendai Station, and next to the front desk there were free juices available after 3:00 PM. It was quite hot, so that was really helpful. The breakfast buffet offered both bread and rice, with a good variety of side dishes. Drinks were replenished quickly whenever they ran low, which was great. There is a large public bath, but the men’s and women’s baths alternate by time slot, so unfortunately I couldn’t use it at a time that suited me.

This Accommodation was located right in front of Lake Suigetsu. The staff, who were very knowledgeable about the local area, were a pleasure to talk to and provided great service, and the blackthroat seaperch and other local ingredients were truly delicious.

It was very good. I would like to stay again.

These days, it’s rare to find a meal included at this price elsewhere. I stay here whenever I’m using Fukuoka Airport. The free parking is also a huge help. I’ll definitely stay again.

This was my first time staying in a domestic condominium, and I was very satisfied with the great view and spacious Room. Not only did the in-room bathroom have an ocean view, but it was also great that we could use the large Onsen bath at the Grand Hotel across the street. While repair work was being carried out on the building, they thoughtfully put covers on each guest’s car in the parking lot and removed them as needed, which showed great consideration for guests. I would definitely like to stay again.

I stayed here while sightseeing in Toyama. The Facility is old, but there are supermarkets, restaurants, and karaoke nearby, so it’s more than sufficient for a short stay. The air conditioner didn’t cool well, but they provided a fan.

You can reach Nasu leisure spots such as Kinomata Gorge and Senbonmatsu Ranch in 20–60 minutes. The meals were delicious, and since it’s all-inclusive, we really appreciated being able to enjoy as many drinks and snacks as we wanted. Rooms on the 3rd floor feature free-flowing hot spring water directly from the source. It also leaves your skin feeling wonderfully smooth. The dinner menu had changed since our previous stay, and it actually felt like both the seasoning and ingredients had improved compared to last time. The portions were generous, and we were very satisfied. They also run a night bar (?), and we were told children are welcome, so our kids stopped by for a special summer vacation late night—and they looked so happy, as if they’d joined the adults’ club. Since it’s rare to find an Accommodation where six people can stay with an in-room bath supplied with free-flowing hot spring water directly from the source, we would love to stay again. We had a fun and comfortable time. Thank you very much.

Although it was a small Hotel with older Facilities, the thoughtful hospitality made our stay enjoyable. I would like to stay again.

This time I stayed here on a business trip. I had been wanting to stay at this Hotel, so it was a great opportunity. The lobby was spacious, quiet, and relaxing, and the service was pleasant. I stayed in a renovated Room on the top floor. It had a great atmosphere and was very comfortable, so I enjoyed spending the evening in the Room instead of going out for a walk. Although it is a unit bath, the bathtub was spacious and the sink area was wide and easy to use. Breakfast offered a wide variety of options, and you can take your time. They even provided a coffee pot at the table, which was excellent. The chef-made omelet needs no comment, but I was surprised by how delicious the shumai were. I drove for this business trip, and guests can use the underground parking for free—this service was also great. It’s a Hotel that made me want to come back for leisure next time and enjoy a Multiple Night Stay at my own pace.

As the facility includes an Onsen, I was able to spend a very enjoyable and comfortable time. I heard the tuna is delicious, so next time I would like to take my time and enjoy the meals as well.

We stayed in two Rooms for a girls’ trip. The Rooms were thoroughly cleaned, and we had no problems during our stay. Unfortunately, we overslept and couldn’t make it to breakfast. We’re planning another trip to Shikoku, so we’d love to stay here again when we visit Kochi for sightseeing. Thank you very much.

Close to the station, and Shuttle Service to the Hotel is available. There is also a car rental company operated by a gas station, making it ideal for sightseeing at Usaki Coast, Godzilla Rock, Oga Aquarium, Nyudozaki Cape, the Namahage Museum, and Kanpuzan. There is no convenience store nearby, but a supermarket open until 8:00 PM is within walking distance of the Hotel.

An Onsen-loving couple. We found it the same day and made a last-minute Reservation. A detached Room with both an indoor bath and an open-air bath (of course, both are Onsen). At first, the main building looked like it had been renovated… and the detached unit, with its golden torii gate, felt a bit questionable… We wondered if we’d made a mistake. But that first impression was completely wrong. The Hotel staff seemed to be from overseas, but they were pleasant, explained everything clearly, and were friendly and kind. The detached Room had everything we needed—nothing to complain about. It’s No Meals Included, but delivery is OK and there’s a microwave. We considered going out to eat, but since we wanted to soak in the Onsen repeatedly and relax, we bought locally sourced sashimi and sushi at a nearby supermarket and ate in the Room. Without worrying about anyone else, we went into the Onsen over and over—back and forth between the indoor bath and the open-air bath… I’ve lost count of how many times. The fridge has separate freezer/refrigerator compartments, so we could even buy ice cream and store it. The free Onsen-boiled eggs were great—we had several—and they were really delicious. Plates and chopsticks for meals were also provided. You can adjust the water temperature to your liking, and the Room size was more than enough for two. Some Reviews mentioned that the Room was dark or that there were no loungewear/pajamas, but it wasn’t dark at all—and loungewear was provided. If I had to mention one thing: the wooden wall around the open-air bath has some peeling discoloration here and there, with a few spots that look worn/rotted. It’s probably unavoidable due to Onsen minerals; it would be perfect if maintenance reached every detail. Still, they do seem to maintain it regularly—it may just happen quickly because of mineral buildup—so it’s within an acceptable range. We loved everything about our stay. We’ll be back.

The Facility is a bit old, but there were no issues. Breakfast was very delicious—I ended up eating too much. I would definitely recommend it to anyone staying here. I was a little surprised that all the front desk staff were foreigners, but they assisted me politely and there were no problems at all. The cleaning staff were also foreigners, and they greeted me with a smile, which made for a pleasant departure. One minor drawback is that the air conditioning is hard to adjust. I tend to get hot easily, but even on the lowest setting it was cold, so I ended up turning it off. (Maybe it was set stronger because there had been Reviews saying the Room was hot?) Overall, I was satisfied and would like to stay here again when I come to Shin-Yokohama.