전국 × 고객 서비스 평가가 높은 호텔·료칸 - 348페이지

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

This was an Accommodation I was very satisfied with. The private bath and the in-room bath were especially wonderful, and I was able to relax and fully enjoy the Onsen. Overall, I felt it offered great value for the price. For breakfast, rice, miso soup, raw egg, and natto are available for unlimited refills, but the initial serving was already generous enough that refills weren’t necessary—I was very satisfied. For dinner, you can choose from two course options; however, at check-in on the first day, the sushi & shabu-shabu course was fully booked. Even so, both courses were excellent in both quality and portion size, and everything was delicious. The amenities were also well stocked, and I appreciated the snack service as well as the wide selection of yukata provided. There were complimentary ice cream and coffee services along with late-night soba throughout my stay, which made me feel how extensive the services were. The late-night soba was also very tasty. If I had to mention one area for improvement, it would be dinner service. Sometimes water or tea was provided at the start and sometimes it wasn’t; also, there were times when drinks weren’t refilled unless we asked. That point stood out slightly, but aside from that I was extremely satisfied overall and would definitely like to stay again.

I was a bit worried after seeing some negative Reviews, but I didn’t notice anything unhygienic or concerning. The free Shuttle Service to Haneda Airport (about 14 passengers on a first-come, first-served basis?) was also convenient. It’s perfect for an overnight stay before an early flight from Haneda.

I stayed in the Luxury Single Room again this time. The bathroom and toilet were separate, and the room even had a kitchen and a washer-dryer (though I didn’t use it). Considering the price and Facility, it was very reasonable. Check-in at the front desk was smooth, making it a pleasant Hotel. I’d love to stay again next time.

The access, view, and spaciousness were great, which is why I used it, but the showerhead has been upgraded to a better one, increasing satisfaction. On the other hand, the rates on IKYU have increased, making it harder to use within my company's expense budget.

They have both standard Rooms and a capsule floor with semi-private pods, so I stayed on the capsule floor for something different. Since it was a weekday, there was no one in the row next to me—nice and quiet.\n\nOn the same floor as the front desk, the indoor bath, drink corner, and massage chairs were all close by, which actually felt very convenient.\n\nThey even served jakoten as a late-night snack and offered a welcome drink—overall, the service was quite good.\n\nAfter enjoying both the indoor bath and the massage chairs, I went to sleep. They also lend out pillows. The capsule itself was very comfortable.\n\nBreakfast was buffet-style. With curry and sausages available, that alone is perfect for me. They also had granola.\n\nThere’s only a Hotel and a convenience store nearby, but they lend bicycles for free, so I could easily ride to a supermarket that’s a bit farther away.

You can stay at a very affordable Hotel with a large Onsen public bath. The building is old and shows its age, and the lighting is somewhat dim, but the rates are extremely low, so it’s a good option if you want to keep costs down. Meals are not included, but there are some shops and restaurants nearby, so we had no trouble.

Many foreign guests were staying, but it was quiet, and I was able to enjoy a peaceful time.

I stayed for two nights. You served meals that were different from what I expected, and they were very delicious. The tatami in the Room was also new and comfortable, so I had a pleasant stay. Thank you very much.

Since it was a weekday, we were able to enjoy the Onsen almost as if it were private, and the water temperature was perfect—wonderful. The food was delicious, and the portions were just right; we were very satisfied. Many of the staff were pleasant as well, and we would like to stay again. Thank you very much.

This was my first stay, and I was very satisfied—the Room was comfortable and the breakfast was delicious. I would like to stay here again when visiting Shinjuku.

It was great that the property is close to Susukino and has parking available.

Dinner was delicious no matter what we tried, with refined flavors and generous portions.

We stayed here for the Nagaoka Fireworks Festival. The building seems old, but the Room, floors, and Facility are clean. The meals are very delicious. There was plenty of rice, vegetables, and side dishes, and we ended up eating too much at every meal. The Onsen has several types of baths, so you can relax and enjoy it comfortably. We would love to stay here again for the Nagaoka Fireworks Festival next year.

I stayed here on a trip to Yamagata. It’s a comfortable distance from Yamagata Station, and walking there was not a problem at all. There’s also a convenience store nearby—about a 5-minute walk, based on my impression. The building and rooms aren’t luxurious, but everything was properly cleaned and the whole place felt very tidy. It was quiet enough for a restful stay, and I was able to relax comfortably. What I especially liked was the large public bath and sauna. Both were well maintained and clean, and I could use them comfortably, including the cold plunge pool. It was great for easing fatigue after sightseeing or long-distance driving. Sauna lovers should be satisfied as well. The staff were polite and helpful, which made the stay pleasant. Considering the reasonable price, I think it offers excellent value for money. This isn’t a Hotel for those seeking luxury, but if you want clean rooms at an affordable price and would like to relax quietly while enjoying the large public bath and sauna, I think it’s a very good Hotel. I’d like to stay here again if I have another chance to visit Yamagata.

Although it was the peak of summer and very hot, it was wonderfully cool here—perfect for a summer getaway. Above all, the food was absolutely delicious. The local dishes and beer were fantastic!

The facilities were clean, and the meals were delicious. They had a great selection of thoughtful pet amenities, which we really appreciated. Karaoke was also affordable at 500 yen per person per hour. We’d love to visit again in winter.

Thank you for taking care of us again, following last season. We had made a Reservation at the end of last year, but you kindly contacted us to let us know there wasn’t much snow, so we canceled once and visited in February. We were glad it happened to be available. The Accommodation was clean, the meals were delicious, and the location was perfect—you can ski right back to the Accommodation from the slopes. All of the staff were kind and very pleasant. Thanks to you, our child has completely fallen in love with skiing. We would love to stay with you every season. Thank you very much.

It was very convenient, located just a short walk from the Shin-Osaka Station exit. Amenities are picked up at the front desk. Pajamas are not provided in the Room, so you will need to pick them up as well. The building faces the railway tracks, so you may occasionally hear train noise, but it wasn’t too bothersome. The Room has highly light-blocking blinds, so I was able to rest well until morning.

We stayed here with my daughter’s family. The Onsen, the meals, and the service were all excellent. In particular, the staff’s kindness made us feel very at ease. The food was delicious and very generous in portion size—I ended up eating too much. It made for a wonderful Golden Week holiday. Thank you very much. Yubara Onsen is the best.