전국 × 고객 서비스 평가가 높은 호텔·료칸 - 347페이지

I stayed for four nights on a business trip to Shimada City. The Facility showed its age, but it was well cleaned and I had a comfortable stay. The large public bath was also very relaxing and helped me unwind after each day. Breakfast was a daily rotating buffet, so I never got bored and enjoyed it every morning. I think this Hotel is ideal for business stays in Shimada City.

I stayed here for a concert trip. There aren’t many trains from Takamatsu to Ritsurin Station, the nearest station to the Hotel, but the Hotel was so close you could see it from the station, which was very convenient. At check-in, they played music by the artist performing that day at the front desk, which really got me excited. The staff were friendly and welcoming with warm smiles, and it made me feel great. The Facility is standard and the building is old, but it was clean and I was satisfied.

It was conveniently located for getting anywhere. The Accommodation was comfortable, and I was able to enjoy a Multiple Night Stay. The Room was surprisingly spacious, and I could relax and rest properly. They changed the towels every day, and I could choose not to have the Room cleaned—being able to select only what I needed made my stay very comfortable. When I visit Kagoshima again, I would definitely like to stay here.

The Room was very clean, and the Facility was well equipped, which was great. However, while the bathtub was fine for someone small like me, it may feel quite cramped for larger guests.

On my trip to Yamanashi, I stayed for two nights because I was attracted by the idea of enjoying an Onsen in the Room. The large public bath was enjoyable, with differences in the hot spring water between each tub. However, as others have pointed out, it was disappointing that it cannot be used in the morning. That said, I was very satisfied because I could use the Onsen in my Room at any time. The Facility has a bit of a Showa-era feel, but it wasn’t inconvenient. One downside was that the air conditioner in the Room didn’t work very well, which felt slightly inconvenient during the daytime.

Thank you for hosting me on my solo trip. Last time I stayed in the center of Matsuyama and felt a bit unsettled, but this time I was very satisfied to be surrounded by nature.

The space was more than sufficient. They responded quickly to my inquiries in advance, which made the stay very pleasant. The foot bath was a great feature. I stayed here on a trip with my friends’ family, and we really enjoyed the karaoke as well—very satisfied overall. This is an Accommodation I would like to use again if I have the chance.

I finally had the chance to stay at this long-awaited hotel. The architecture is unique compared to other accommodations, and the atmosphere at night is especially wonderful, making me feel as if I were on an overseas trip. The room was spacious enough with a large sofa and terrace, allowing for a relaxing stay. I chose a dinner-included plan, which was reasonably priced and absolutely delicious. The live singing and performances added a special touch, reflecting the hotel's care for its guests and creating a truly memorable experience. Although it was slightly disappointing that there was no complimentary water in the room, the tea service was well-prepared. This has become one of my favorite accommodations where I definitely want to stay again. The staff were all very pleasant and accommodating. Thank you for such a wonderful time!

This was my first time staying at an APA Hotel. It was compact but clean, and although our Room faced the station, it was quiet and comfortable. Since we stayed as two people, I was a little concerned that when using the toilet you could faintly see a silhouette through the unit-bath door (haha), but we stayed to watch a baseball game at Tokyo Dome, so it was just a short walk away and there were convenience stores nearby, which was very helpful. I’d like to stay here again when I come to watch baseball.

After 7:00 p.m., curry rice is served, and it was an authentic, rich curry that I truly enjoyed. I would definitely like to stay here again when I am in Himeji for work.

The convenient location right in front of the station is a major plus, but when viewed from the station, the rooftop sign shows the name of a different Hotel, which was a bit confusing. The staff were very pleasant, and although the property feels a bit old, it has sufficient Facility for what you need, so I was very satisfied.

I stayed here for a concert at Kyocera Dome. Whenever there is a live show at the dome, I always choose this Hotel. During this stay, I suddenly felt unwell and had to ask the front desk to call an ambulance. They responded quickly and it was a huge help. Thank you very much. There are plenty of restaurants and convenience stores around the Hotel, and it’s also very close to the station, which is extremely convenient. (This was my first time using the elevator, and I realized it isn’t far from the Hotel at all—so next time, when I have luggage, I’ll use the elevator.) I will stay here again when there’s another concert. Thank you for your help. Thank you very much.

It was close to the station and easy to find, so I was glad I could get there without getting lost. I stayed here for a live show at Ecopa, and they stored my luggage before check-in and brought it to my Room. They also kept my luggage after check-out, which was very helpful. The bath drained a little slowly, so I rated it 4 stars. The shower pressure was strong. I prefer stronger rather than weaker, so it worked well for me.

It was a very clean Room with a separate bath and toilet, not a unit bath. The built-in switches for the lighting and other fixtures were also high-end.

In conclusion, the value for the price was outstanding. The Room was clean and spacious, and we also appreciated the table and chairs on the balcony. We were amazed by the Onsen water quality. We never expected such a strong sulfur scent from an Onsen in this area! The private open-air bath in the Room had a ceramic tub, and it was wonderful to soak comfortably with our legs stretched out. It was so good that we used it many times! We felt the upper slat of the privacy screen could be removed without any issue. It would make a big difference in how open it feels. The food also surprised us. Since we chose a standard Plan, we honestly didn’t expect that much, but there were many local ingredients and thoughtful touches—and above all, everything was seasoned beautifully and tasted excellent. We felt the head chef must be truly exceptional. We’re very interested in the chef’s choice course! All of the staff were kind as well. It was so great that we went ahead and made another Reservation for one month later.

I originally planned to stay with two people, but it became just me, so I canceled and rebooked a single Room. At that point, only smoking Rooms were available. Since this Hotel allows cancellations until the last minute, I left a comment with a small hope that I might be able to get a non-smoking Room. Shortly after making the Reservation, I received a call offering a non-smoking Room across from the washing machine area, and I gladly accepted. I was also emailed that I could park even before check-in, which was truly helpful. The Room was clean and well maintained, and I slept comfortably. The calls and emails made me feel the staff’s kindness and consideration. If I have another chance to visit the area, I would love to stay again.

Great value, good Facility, friendly service, and complimentary morning coffee—I've stayed here many times. If I had to mention one drawback, the shared refrigerator that guests can use for free sometimes has a rotten smell.

The Room was clean, and we had no complaints. Thank you again for your hospitality.

We stayed here to watch our child’s sports tournament. I had stayed before and knew the location was convenient and the rooms were comfortable, so this was my only choice when making a Reservation. The bed was very comfortable, and even after being out all day, I could truly rest and head out feeling refreshed the next day. Since I had checked the partner parking discount during my previous stay, I used it again and parked at a great rate. When we left in the morning, we met the housekeeping staff—they were very friendly and chatted with us, which made for a pleasant start to the day. I’d definitely like to stay here again when visiting Sendai.

The view of Sakurajima floating on Kinko Bay right in front is absolutely stunning, and the Room was clean and very comfortable.