전국 × 고객 서비스 평가가 높은 호텔·료칸 - 335페이지

I stayed here the night before climbing Kirishima. The location, Facility, and service were all very close to the ideal Business Hotel experience. Thank you very much for providing such a comfortable Hotel stay.

The Room was very clean, and the Facility was well equipped, which was great. However, while the bathtub was fine for someone small like me, it may feel quite cramped for larger guests.

I stayed here for business. The property and the Room were clean, and I was able to relax.

The staff were very courteous and helpful.

Great value and conveniently located, Route Inn is often my go-to in times of need. While I thought it lacked a strong unique character, this location stood out. Perhaps it's thriving due to the regular fireworks events nearby. The coffee machine was excellent—rich and delicious! The Room features included wireless charging and Type-C ports. The breakfast menu seemed to have more variety compared to other locations. Unfortunately, I didn’t have time to visit the large public bath, which was disappointing.

The staff were kind and left a great impression! The breakfast staff, in particular, were excellent. The meals were all delicious and satisfying, but it would be nice to have a few more warm dishes. I would love to stay here again.

Thank you for having me for one weekday night. I was told at check-in that the hotel was almost fully booked, but it was great to be able to check how crowded the large public bath and dining venue were, so I could use them comfortably without rushing. If I had to ask for one thing, having one more set of towels per person would have made the stay even more comfortable.

Located in an excellent spot at Kawaramachi Takoyakushi, it is an ideal base for sightseeing in Kyoto. The Room is spacious, and the layout with a vanity sink in the center is very convenient. With a sliding door separating the bedroom and utility area, we were able to sleep very quietly.

While preparing for a new start and moving, I stayed at this nearby Hotel, and it was a great help that they allowed me to park my car for free even before check-in. The bathroom was a unit bath, but it was spacious with a large mirror, and it was nice that two people could use the sink area side by side. It isn’t new, but it’s comfortable and roomy, and I felt truly relaxed. Every staff member was wonderful.

I stayed here for one night during a two-night trip to Shimane because I wanted to keep the Accommodation cost down for one night. This guesthouse run by Kasuien Minami was the perfect choice, especially because the breakfast was delicious. I had made a Reservation for an annex Room, but they recommended another Room instead—and it was wonderful. Taking out the trash and making up the futon were self-service, but it wasn’t a problem at all. The down comforter was fluffy and very comfortable. Tamatsukuri Onsen… the water is great, and even the name “Tamatsukuri Onsen” sounds lovely. Thank you for a wonderful stay.

I stayed for a Multiple Night Stay during the Obon holiday period. It was a distance from the station by car, but I chose it because parking was free. The parking lot in front of the Hotel filled up quickly if I arrived a bit late, but the Hotel had secured additional parking behind the building, and there is an entrance at the back as well, so it was not a problem at all. Perhaps because I made my Reservation one month in advance, the rate was also a good deal. Also, with Omicho Market nearby and popular spots like Hachiban Ramen and Noboru Ramen located roughly between Kanazawa Station and the Hotel, it was very convenient. The bed was nice and fluffy. The coin laundry could get crowded depending on the day, but I was still able to use it without trouble. I did not add breakfast when making my Reservation, but by requesting it by the day before, I could get it at a slightly discounted price. I added breakfast only on the last day. The selection—including drinks—was extensive, and above all, the white rice was delicious. The Hotel staff were kind and carefully explained how to use buses or taxis to get to the station. There were welcome drinks in my Room, and for a Multiple Night Stay they also replenished items such as coffee. It was my first time staying at an APA Hotel, and it lived up to its reputation—I felt it is a trustworthy Hotel. One thing that concerned me was a moldy smell in the bathroom. I couldn’t tell whether it came from the shower curtain or near the ventilation fan area, but every time I opened the unit bath door I noticed it, which was stressful. There was also a place to hang clothes between my Room entrance door and the unit bath area, but I didn’t feel comfortable using it because I worried odors might transfer. Still, overall I am very satisfied with my stay. Thank you very much.

We chose this Accommodation expecting great food, and both dinner and breakfast were thoughtfully prepared—our whole family was very satisfied, exceeding our expectations. The hostess (or staff member) was also very friendly, making our stay truly comfortable. With only a few guest rooms, we could enjoy the bath at a relaxed pace, and we would definitely like to stay again if we have the chance.

We chose this Hotel for our long-awaited trip to Takachiho. The staff welcomed us warmly, and we were deeply moved when they sang local folk songs during breakfast and dinner. The meals were thoughtfully prepared using ingredients from Takachiho, and my husband and I were touched throughout our stay. It seemed there were Japanese bush warblers in the mountain beside the Hotel, and in the morning I woke to their beautiful song. I lay in bed for a while just listening, feeling an indescribable happiness down to my very core. The Room was spacious with a great layout, and it was incredibly comfortable—we even talked about how we’d love to arrange our own Room like this! We would definitely love to stay here again.

I have stayed at a different location before, and this time I used the property for a 3-night business stay. Both check-in and check-out were smooth, and the staff service was pleasantly friendly. The Room was clean and well maintained. Although it was a Multiple Night Stay, towels were fresh every day and the trash bin was kept clean as well. I would like to stay again when I have the opportunity.

It was a wonderful stay from check-in to check-out. I would love to stay here again if I have the opportunity.

Less than a 10-minute drive from central Masuda, yet a peaceful rural view spreads out beyond the windows. This is a small Accommodation run by a friendly owner and kind hostesses, and because they also welcome day-use bathing, it’s lively with locals. Dinner every Wednesday is curry. Some people might think, “Curry…?” but it was truly restaurant-quality. It has just a mild kick afterward, so even children can enjoy it—simply delicious. A medium bottle is JPY 600, which is very reasonable, and we were also told guests are free to bring their own drinks. The bath was larger than expected, and depending on the time of day it felt almost private, so we could relax deeply. The milky open-air bath is heated water with bath additives added, but surrounded by the scent of field burning and birdsong, it felt like a blissful space. Best of all at night was the chorus of frogs. Sitting on the veranda and letting their calls soothe us, we noticed faint lights drifting outside—fireflies. It was still early in the season so we only saw a few, but it was an unexpected surprise that delighted us as a couple. Breakfast also came with unlimited rice refills—we were full and completely satisfied. As an old wooden Accommodation, sound naturally carries. You can tell everyone understands this and uses the place considerately. Highly recommended for anyone who wants to unwind with an open mind at an unhurried pace. Thank you very much.

Many business hotels typically have a combined unit bath and toilet, but here they are all separate. Some may find that inconvenient, but I prefer it this way. The Room was spotless—almost to the point where I felt bad using it. The meal (breakfast only for me) offered so many options that I couldn’t finish everything, and I was very satisfied. There is also a large public bath, so if you love bathing, you’ll be happy! The staff were friendly, and I enjoyed chatting with them. What impressed me even more were the displays in the lobby: an arowana, eels, boxfish—even a Hercules beetle. It felt like a small mini museum. There were also various ornaments (such as sake bottles) in other areas, which made it fun to look around. If I have the chance to come again, I’d love to stay here again.

I stayed for 3 nights and 4 days on my second visit, as I had business in the neighboring town of Gimpo. The weather was great every day, and I was able to see beautiful sunsets. The Room had tatami flooring with a single bed and was very comfortable to stay in. If I had to mention something, the water flow at the sink was weak and the drainage was poor. I was told this Room does not have a bath, but it wasn’t an issue because I used the large public Onsen bath every day. Unlike my previous impression, everyone at the front desk was kind and helpful, which made me happy. The restaurant was also clean, and I appreciated the staff’s attentiveness. This Accommodation is conveniently located near a roadside station, as well as convenience stores and drugstores nearby.

I was a little unsure about the container-style Hotel at first, but it was extremely comfortable. I couldn’t hear any noise from next door at all, and the Room was clean—an environment where I could stay for as many nights as needed. It’s difficult to use without a car due to the location, but if you have a car, it’s an excellent Hotel. The rates are reasonable as well, and I’ll stay again.

I visited after a mountain hike. At check-in, we were offered only a cold hand towel, with no tea or sweets, and were shown to our Room. The Accommodation is small, but it felt clean throughout, including the Room, so we were able to stay comfortably in that respect. There was also complimentary beer service, but it was a bit disappointing that it was served in a cup rather than a mug or glass. The bath uses mineral spring water and has no taste or smell. I didn’t notice anything in particular while soaking, but after a while my skin felt smooth. Also, as time passed my body warmed up nicely, so it’s a good bath. As the Reviews said, the meals featured plenty of Toyama ingredients. Both dinner and breakfast were delicious, but I think the dining experience would be even better with some explanation of the dishes. That said, during the meal the staff member in charge only said things like “Here you are” and “I’ll clear these,” which felt a little impersonal. I could hear another staff member serving the table behind us saying things like “Would you like more rice?” and “Would you like seconds?”, so it may depend on each person’s approach—but I wished for slightly more guest-focused service from our attendant. I was also concerned about there being cameras installed in several places; it felt somewhat like being watched. If they were placed more discreetly or with more consideration, it might feel less uncomfortable. Overall though, I think it was a good Accommodation.