전국 × 고객 서비스 평가가 높은 호텔·료칸 - 333페이지

Everything was satisfactory. I would like to use it again when I return to Kagoshima.

The Room you deodorized did not smell of cigarettes, which was my biggest concern. The bath was available at any time, the water temperature was just right, and it felt very relaxing. The French toast set I had been looking forward to was delicious, and so was the omelet. One thing that concerned me: when going out, we leave the Room key at the front desk. When I returned, I clearly gave my Room number and name, but the key didn’t work—then I realized it was for a different Room. That really surprised me and felt scary.

We stayed as a family of four from 2026/08/10. We arrived early because we wanted to enjoy shopping and other activities, but my wife suddenly felt unwell and could barely move. When we immediately consulted the Hotel, they did everything they could to help us. Thanks to their support, she recovered and we were able to have breakfast together the next morning. I am truly grateful to the Hotel and all the staff. Thank you very much. We will plan another stay! See you!

We have stayed here many times, but this was our first time reserving a cottage. Late at night, a large spider appeared, and I became too frightened to feel comfortable staying there, so I spoke with the front desk. The staff were very kind and gladly changed us to an in-house Room. We are deeply grateful for their thoughtful support. Thank you very much.

I stayed here for fishing both last year and this year. The lakeside view from the window was wonderful, and I was able to relax and get plenty of rest. I’d like to stay again next year.

I may have the opportunity to stay again in the future, and I look forward to it.

Affordable, and you can get to your car as soon as you step out the door—that was really convenient! We didn’t add meals, but we were given frozen curry. There were various other options as well. Coffee and other drinks are available next to the front desk, and the machine was a De’Longhi! The Facility was new and clean, and the air conditioning worked extremely well. The Room also has a microwave, and not only a refrigerator but also a freezer—so you can even store ice cream! I’d love to stay here again next time!

We had planned to visit during the Obon holidays in 2026 with my daughter and her husband, but my daughter wasn’t feeling well and couldn’t come. Still, I was able to travel with my grandchild. The all-inclusive plan was excellent, the Room was clean and spacious, and both dinner and breakfast were wonderful. Last year we stayed at Mercure Nagahama, so this is our second year in a row staying with Mercure.

It was very convenient being close to the station since I had an early morning train. The air conditioning works well. There are several convenience stores nearby. I really appreciated the complimentary meal. Thank you for the wonderful food. The front desk staff were also very helpful (especially the female staff). If I have another opportunity, I would be happy to stay again.

This is our annual summer family trip with three generations. We book two Rooms, and we truly appreciate that you arrange them next to each other. The baths are amazing—wonderful Onsen! The food is delicious with a wide variety of options, and all the staff are so kind and helpful. It’s an outstanding Hotel. My mother was left partially paralyzed after a cerebral hemorrhage and has limited mobility, so we wondered if this might be our last trip together—but this year again, our whole family was able to come. We hope my mother and father stay healthy so we can all return next year as well. This is the best Hotel for creating wonderful memories on our yearly family trips. Please take care of yourselves, and keep up the great work. I’ll be visiting with friends in October too, and I’m looking forward to coming back again. Thank you very much for everything this year as well.

We previously had an amazing time watching the Atami fireworks up close, so we came back with our dog. With its consistently great location, we were able to fully enjoy the fireworks festival again. Our family loves this place so much that we’d happily stay here again and again, but we would appreciate it even more if you could consider the following: For a Multiple Night Stay with takeout meals, there are clearly not enough dishes and utensils. It would be very helpful to have dish soap and a sponge, paper towels, and large trash bags. We also used the instant ramen vending machine on the 2nd floor, which our child loved. However, there are only a few topping options available compared to the number of ramen servings in stock. We would be happy if you could consider restocking more frequently or increasing the amount provided. That said, I think we’ll be back again. Next time, we’d love to enjoy the autumn/winter fireworks as well. Thank you very much.

I’ve stayed at various places in Nagasaki City, and while this building is certainly old, I was satisfied with everything—the cleaning service and the breakfast. The price is reasonable as well. No matter how beautiful or luxurious a building may be, in the end it’s the people that matter. Thank you for your heartfelt hospitality. I’ll probably stay here every time I come to Nagasaki.

This was my second stay after visiting for the first time last year. Some of this may repeat what I said before, but… It’s a wonderful Hotel. I’ve stayed at all the Shigira Resort properties, and this one is just as good as Shigira’s three flagship Hotels. The room rates are reasonable, the interior is spotless, and the design is stylish and luxurious! The background music—featuring Begin and others—creates an amazing Okinawan atmosphere. The hospitality toward guests is outstanding. All staff were pleasant, and the housekeeping team also greeted us warmly, which made us smile too. The staff at the shop on the first floor were also friendly; they had a great selection of items and stayed open late at night, which was very helpful. It was busy at night as well. We plan to stay at Mirage in summer. And next year, we definitely want to visit Please Bay Marina again. My wife also said that from a woman’s perspective it feels luxurious and beautiful, and she was very satisfied. The breakfast buffet is delicious too.

I stayed here on my first visit to Kushiro in 13 years. It was very convenient—close to the station and just a short walk to MOO. During the wait between riding the Norokko Train and the sunset cruise, I was able to take a shower and recharge. After coming back in the cold, I went straight to the large public bath; the water was pleasantly hot and really refreshed me. I would have liked to relax longer, but I checked out before 8:00 a.m. the next morning to tour the lake on the Pirika boat. It was a comfortable stay. Thank you for your hospitality.

Welcome drinks, especially the cold sake, were a delightful touch appreciated by the host. Although the walk to the bath was a bit long, guests could choose their yukata, and the men's and women's baths alternated daily for added variety. The Room was a spacious Japanese-Western style, and dinner was served in just the right portions. After check-out, guests could relax in the lobby or garden at their leisure.

Perfect in every way! The best value for money I’ve ever had. The Room was spacious and spotless. The fridge had a freezer, there was also a microwave, and the toilet was clean. The in-room bath was amazing, with a great view! The meals offered a good variety, which we really enjoyed.

We stayed one night in a “special-condition” suite with breakfast and dinner included. We were able to stay at a lower rate because the open-air bath in the Room was not available, but the meals were delicious—steak, sashimi, and salmon roe—and dishes were replenished promptly when they ran out. The Onsen’s women’s bath was a bit small on the first day, but it was comfortable the next morning since the men’s and women’s baths switch. Many of the staff were foreign nationals, but their polite language left a good impression. With great meals and a clean Room, it was excellent value for money, and we would like to stay again.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

The pool, location, Room cleanliness, and breakfast were all great. The kids were very satisfied too! If I had to mention one thing, we were on the 8th floor and there was a smell in the hallway (maybe from the air conditioning). The buffet staff also greeted us with smiles, and everyone was Japanese so communication was easy. We’d like to stay again.

Although we arrived much earlier than the scheduled check-in time, they allowed us to leave our car in the parking lot. The Room was spacious and very clean, so we had a comfortable stay. Breakfast the next morning offered a wide variety of side dishes. In particular, there were two different brands of rice available, and we were able to enjoy Niigata rice. A few minor disappointments for me were that there was no explanation about the Room at check-in (they kindly explained when I asked), the toilet washlet was not usable, and the shower water pressure was a bit weak.