전국 × 고객 서비스 평가가 높은 호텔·료칸 - 322페이지

The staff were very friendly, and the Onsen was great with pleasantly salty water. The meals were exactly as shown in the photos—fresh and delicious—and the portions were generous. I would like you to prevent cigarette smoke from the smoking area from drifting over.

The Room was clean and well maintained, and we had a comfortable stay. The bath was spacious and relaxing. There were no skincare items such as lotion in the changing area, but having a hair dryer in the Room was convenient. The only downside was that there is only one shared toilet, so we had to wait our turn in the morning.

The Ryokan was clean, and above all, the Onsen was amazing! The hot spring water is top-notch!

We stayed as a family. It was disappointing that the beer had run out in the lounge at night, but there was a great variety of dinner dishes and drinks. At breakfast, we loved being able to eat as much as we wanted—whole tomatoes, blue cheese, and more. The bath and sauna were very relaxing, we had fun playing table tennis, and the starry sky was beautiful. Our whole family was very satisfied. We would love to stay again if we have the opportunity.

I usually stayed at ◯◯◯ Hotel, but this was my first time staying at Allore Hotel. Overall, it was a great choice! The breakfast salad was fresh and not frozen. However, I would have preferred the fish to be grilled. It seemed like there were no foreign guests, which is an important point for me personally. Thank you very much! I look forward to staying again if I have the chance.

We visited on a summer vacation weekend with our 6-month-old large dog (Golden Retriever, male) and our family of four. Nasu Highlands has many dog-friendly Accommodations, and we’re really glad we chose to stay here! The Dog Comfort Cottage was spacious, and any odors were hardly noticeable. Our dog was thrilled with the sofa and the terrace. The path to the bath is a steep slope, but it was convenient that we could enter the Onsen building directly. Thanks to that steep slope, the view from the terrace was exceptional. The dinner and breakfast buffet in particular were delicious, and everyone—from the person serving us to the Hotel staff—was wonderful. Our family was truly impressed. (Thank you so much, Ms. F-sawa!) Since it was peak season, check-in took quite a while, but thanks to our Diamond member benefit of late check-out, check-out went smoothly. Next time we’d like to come at a different time. Even though it was our first trip with our dog, we felt at ease and had a comfortable stay. We’d love to stay again.

It was my first visit in a while, and the Onsen was wonderful as always. There were so many options—hot stone spa, sauna, indoor baths, and open-air baths—and I really enjoyed them. Dinner’s pork shabu-shabu was delicious, and the wine was reasonably priced with great value for money. For breakfast, I could relax in my Room and enjoy my favorites: boiled eggs, yogurt, juice, bread, and coffee. I’d love to come again.

The Room was spacious and had a sofa, so we could relax comfortably, and the bath was wonderful—like a stone bath. If I may mention just one thing, since pets are allowed and there is a small garden, it would have been even better if it were fenced so that small dogs could run around. Of course, even without that it was more than good enough! We would love to stay again.

We checked in after doing some shopping at a nearby AEON. The Accommodation had everything we needed for cooking, including a pot and even a small hot plate, so it was easy to prepare meals (though you’ll need to bring your own seasonings). Complimentary drinks were also stocked in the refrigerator. Since it was our child’s birthday, we projected a birthday video with the projector and celebrated—it was a huge hit. The third-floor bath was spacious, and the Onsen water made it incredibly relaxing. The first-floor sauna was low-temperature, so my husband found it a bit mild, but I enjoyed taking my time and felt very satisfied. There was also a table on the balcony where we could relax, so we had breakfast there. Overall, everything was very clean, and having a washing machine was really helpful—everything about our stay was great. It’s an Accommodation we’d love to visit again.

This was my first time staying here. It felt like a traditional Onsen Accommodation, and I had a very comfortable stay. I was able to relax in the Onsen, and I also really enjoyed the dinosaur-themed bath. The amenities were well stocked, and although I checked in late, I appreciated that the futon had already been laid out for me. Just one thing… when I tried to put something in the refrigerator—“!!”. Maybe it was left by a previous guest? There was ice cream inside, and it surprised me. Since it was tucked away in the back, it probably went unnoticed. It became a funny travel story for me, but I worried that others might not feel the same. Overall, though, I’m very satisfied. I’d love to stay again if I have the chance.

I stayed for two nights. The breakfast offered a great variety of delicious options, and the Room was clean. One small disappointment was that the shower curtain had a slight odor. Other than that, everything was perfect. Thank you very much. I would love to stay again.

This was our third stay. There is a dedicated entrance for dogs, so we were able to relax without worrying about other guests. Since it was the Obon holiday, there were events, and perhaps some guests went out leaving their dogs behind, so we were slightly bothered by a neighboring dog barking. We also noticed some footsteps from small children, but our timid dog didn’t seem too concerned and appeared to relax comfortably. Fireworks went up close to the window, and being able to watch them with our dog from a cool room felt like a dream. The meals were delicious and generously portioned—we were very satisfied. Thank you very much. We’re looking forward to coming again.

This time, when I arrived and headed to the self check-in machine, a female staff member stopped me before I touched it and asked for my name. As I was getting my phone ready so the QR code could be scanned right away, she looked at my screen without saying anything and touched my phone. It may have been just my misunderstanding, but it felt a bit intimidating. After that, I couldn’t clearly hear what someone behind the front desk said—something like “day use,” maybe—but they let me use the machine anyway, as if to say it was fine.

I traveled by train, and the walk from the station was not far, so I was able to get there without any trouble. The staff were kind after I arrived at the Hotel, and they even spoke to me at the shoe storage area, which was very helpful. They clearly explained everything about staying in the Accommodation and about meals as well, which made it easy to understand. The meals exceeded my expectations, and I was very satisfied. I would like to stay again if I have the opportunity.

It’s hard to find places where you can freely bring your pet, so this is highly recommended!! This is a very pet-friendly Hotel. The dog run is well maintained and very clean.

As this is a historic Hotel, the building is not new, but it was very clean and I felt comfortable staying there. I was also very pleased with the amenities such as mineral water, earplugs, and an eye mask. The breakfast was delicious and very satisfying. It has become one of the Hotels I would like to stay at again.

It was very clean and very convenient for sightseeing in Kyoto. Nishiki Market was also nearby, making shopping and dining easy. Thank you very much.

Because our Room was on the 2nd floor, we were disappointed that we couldn’t see the koi in the pond. My wife is pregnant, and it was difficult because it was a long walk to the elevator. Not only in the garden but also around the open-air bath in the large public bath, many decorative stones were placed throughout, which made it very relaxing. I thought it was very rare to have an outdoor cold plunge bath for the sauna. Next time, we’d like to stay at the Ryokan longer and relax in the open-air bath.

I was looking for a cost-effective place near the station as I planned to check in around 9 PM and check out before 8 AM the next morning. The Room's size, cleanliness, bed comfort, and shower pressure were all excellent. Breakfast was served quickly and was very satisfying. The staff at the front desk were kind and very pleasant. This is a Hotel I will definitely use whenever I visit Atami.

The Onsen was excellent, with nothing to complain about. The healthy hot pot dinner was very delicious. The property also had a charming atmosphere, but I could clearly hear noise from the hallway at night, which bothered me a little.