전국 × 고객 서비스 평가가 높은 호텔·료칸 - 320페이지

With prices rising everywhere, I think this Hotel offers excellent value near Disney! The Room is clean and cute, and it’s spacious enough for two people. There isn’t a direct bus to DisneySea, but you can take the bus to Maihama, so it didn’t feel inconvenient at all. I’d love to stay again!

I live within an hour of the Hotel, but I find it a hassle to travel out of town, so I have been familiar with your Hotel since its days as Miyako Hotel. Every year I stay at your Hotel and spend quiet time without going out, reading magazines and relaxing. The housekeeping and bed-making are excellent, and it is very comfortable. I will visit again.

In these times of rising prices, I truly appreciated the excellent service at such a reasonable rate. It was a wonderful Hotel. The Onsen was outstanding—I could tell it was silky-smooth and acidic. Kusatsu is amazing. Thank you, and I look forward to staying with you again.

This is a wonderful Accommodation filled with various nostalgic items that evoke the Showa era. The meals are delicious, but younger guests may find the portions a bit small. I didn’t use the in-Room bath, but it is said to be an Onsen. The open-air bath and the large public bath are separated, but both are clean hinoki baths. Amenities are minimal, but it wasn’t a problem. It’s a great Accommodation that makes you want to come back.

I usually stay at health insurance association retreats or Tokyo ward-run resorts (paying the non-resident rate), but this place was available for about the same price, so I decided to try it. Since it was a weekday, only a few cars were in the parking lot, and it felt spacious and comfortable. In the lobby, there is a coffee machine that guests can use freely. The Room had been nicely renovated, was well cleaned, and provided a relaxing environment. There are three bathing areas that rotate between men and women by time slot. Perhaps out of consideration for nearby buildings, the women’s open-air bath is scheduled from nighttime to early morning, which felt reassuring. Compared with typical retreat facilities, the meals were far more upscale—generous portions and very tasty. The self-serve soy sauce soft-serve dessert is outstanding. Laying out futons in the Japanese-style Room is self-service, but if you don’t mind that, it offers great value for money. The staff were also polite and pleasant throughout. I’d like to stay again soon.

I made the Reservation on my mother’s behalf, and she said it was close to the station and the meals were delicious. It was a last-minute plan, but I was glad to book at a reasonable price.

Our family of seven stayed here, and our grandchildren had a wonderful time enjoying the pool, fishing, and fireworks. My father uses a wheelchair, and the barrier-free facilities were excellent. He could go to the large public bath in his wheelchair, our Room was right in front of the elevator, and at the restaurant the staff member in charge was very kind. We truly appreciated the thoughtful care in every aspect. The food was also delicious. One disappointing point: we found a single hair left on the pillow on one of the two beds in one of our Rooms. We hope that after cleaning, checks will be done more thoroughly so that not even a single hair is left behind. We would definitely like to stay again. Thank you very much.

We really enjoyed the many great services, such as a welcome cake, all-you-can-eat ice cream, and evening cocktail service—wonderful not only for children but also for women. The pillow height was just right, so I slept very well. Thank you very much for taking care of us during our stay.

The bedding was comfortable, and I slept very well. Compared to my previous stay, check-in was smoother, and I felt the process had become more digital. Breakfast was a bit crowded, so I decided not to have it.

A perfectly standard Room with no issues. Personally, I was a bit disappointed there was only one pillow, but it’s a business hotel so that’s understandable. With breakfast included at this price and a great location, it worked very well for my needs on this trip.

Convenient access from Shinsaibashi, and the Hotel lobby is spacious. I checked in at night, and it was reassuring to have staff at the front desk. The amenities are well stocked, including skincare items. There is no complimentary mineral water in the Room, but there is a water dispenser at the front desk—don’t forget to bring your own bottle. Breakfast offers rice, bread, and pancakes, with a solid variety of dishes. The Room has a reasonably sized bathroom as well, and overall it felt like a very good value Hotel.

Although it was booked at short notice, the semi-double bed was spacious and comfortable for relaxing. Due to the Room layout, the TV is very close to the desk, so it is not suitable for working at the desk while watching TV. I would like to stay again if I have the opportunity.

Unfortunately, due to cloudy and rainy weather, we couldn’t see the starry sky, but we’re already thinking about when to come back for another try. There was a warm, homey atmosphere among guests as well—people asked questions and helped each other out. The drink corner was a great idea, but even after trying many times, no ice came out, and there were a few things that were unclear. An elderly guest seemed troubled because the coffee wouldn’t stop dispensing. I think it would be helpful to post easy-to-understand instructions. At mealtimes, the staff serving us were all foreigners, but they were very polite. Their Japanese was quite limited at times so we didn’t always understand what they said, but we could generally guess from the context and had no issues. One thing that stood out compared with other hotels I’ve stayed at: since it’s a quiet Hotel I thought this might be normal here, but I was surprised that none of the staff said “good morning” to guests in the morning. When my husband passed by the front desk he greeted them first; they may not have heard him, but they were chatting among themselves and didn’t greet guests even as people walked right in front of them. In contrast, the foreign staff in the restaurant—even with limited Japanese—did say “good morning.” Also, the Onsen was wonderful, but there is no fan in the changing room. Having one would help guests cool down more easily and might reduce crowding there. The large public bath and open-air bath are very comfortable and warm you up well. The green view from the open-air bath—and in the morning, clouds or mist drifting over the mountains—felt truly unique. The meals were a good portion size and showed creativity within their price range. Dinner offered an enjoyable mix of Japanese- and Western-style dishes with plenty of variety. Breakfast was buffet-style with many options including both Western and Japanese items as well as desserts; everyone seemed to be enjoying it. The highland area is beautiful—it feels like it could even become a villa resort area someday. We also visited Relaxia Forest next to the Hotel (apparently used as a movie filming location). It’s a lovely forest where we could enjoy forest bathing too. There don’t seem to be any other Hotels around this area, so we’d like to stay again.

Although my Multiple Night Stay was booked as a non-smoking Room on the first night and a smoking Room on the second, they kindly checked whether a non-smoking Room was available for the second night and changed it to a Multiple Night Stay in the same Room. The staff were very kind, and I had a comfortable stay. When I attend events near the waterfront area, I would like to stay here again.

I hadn’t used it before, but there was a sauna in the large public bath. It’s basically for one person, and the cold plunge isn’t especially well equipped, but I was impressed. I’ve stayed here many times, and from now on it will be a top priority for me. The loaner wellness items were also great! I borrowed a back massage tool and felt refreshed. For meals, I rotated between udon and curry without getting bored. Both were delicious and satisfying.

Although the building is quite old, the reasonable pricing, convenient location, large public bath, and services such as welcome drinks and late-night ochazuke make this a favorite Hotel of mine, and I stay here again and again. Even though I live in the same prefecture, I stay almost every week on my days off as a short getaway. I look forward to staying with you again.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

They offered generous complimentary services: a welcome drink, alcoholic drinks after 8:00 p.m., three pieces of sushi, cup noodles, and morning curry. What I liked most, though the building is old, was how thoroughly everything was cleaned down to the smallest details, making my stay very comfortable. I would like to stay again.

The staff were exceptionally kind and attentive. They answered our questions in a friendly manner, making this Hotel very comfortable to stay at. I would like to stay here again.

Despite the heavy rain and strong winds, you kindly accommodated us even before check-in time. Thank you as well for preparing dinner on short notice. The Wi-Fi signal was weak, so the connection wasn’t very reliable, but we were able to relax in the Onsen. Thank you.