전국 × 고객 서비스 평가가 높은 호텔·료칸 - 317페이지

The rooms and facilities are small but provide a satisfying accommodation experience. The dedication of the staff is evident. This is my go-to accommodation in Takamatsu. There is a system to check the congestion in the building via TV, but there is a significant delay in reflecting the crowd status of the baths. The onsen is pleasant, but be prepared for some crowding.

I stayed for one night and two days. The facility was very clean, allowing for a comfortable stay. The breakfast had a great variety and was delicious. Although the distance from the station is a drawback, the value for money makes up for it. I would love to stay here again!

It was excellent! The Room was spacious and very clean. There were no unpleasant aspects, and I had a comfortable stay. Additionally, although the usage time is fixed, the welcome drink service included not only soft drinks but also Japanese sake tasting and chuhai, with unlimited refills—a truly attractive feature! I would definitely like to use it again if I have the chance.

This was my second stay. The food is simply delicious. It’s also nice that it’s cooler here than down in the city during summer. The amenities were well stocked, which was great. If I had to mention anything, it was a bit inconvenient not having a freezer in the Room, and breakfast gets crowded, so I thought it would be helpful to have seating guidance.

My spouse and I stayed here from August 8 to 10. Since it was during summer vacation, there were various events. What we especially appreciated was the life jacket rental (cheaper than renting at the beach) and the stargazing. The stargazing was easy to join with no Reservation required and free entry/exit. There was also a guide who explained what we were seeing, so we could identify Scorpius, the Milky Way, Cassiopeia, and more under a sky full of stars—it was truly moving. All of the staff were not only kind but also friendly and easy to talk to, and chatting with them was a lot of fun. It’s an Accommodation that made us want to come back!

I took my parents with dementia. Since it was a weekday, there weren't many guests, which helped prevent my parents from feeling confused. Moreover, the staff's excellent service allowed us to truly relax. Every time I return home, I take them to an Onsen, and this visit created another wonderful memory. The food was delicious with just the right portions, and the care in preparation was evident. Thanks to all the staff members, we had an enjoyable family time.

Both the Onsen and the food were excellent, and we were very satisfied. The irori-style cuisine was especially outstanding, and together with the atmosphere, it made for a truly luxurious time. The Onsen was also very relaxing, allowing us to unwind and forget about everyday life. Overall, it was very comfortable, and we felt completely refreshed. A wonderful place that we would definitely like to visit again.

The Onsen is a beautiful blue color. The open-air bath is set in lush nature and very relaxing. The meals are delicious, and the restaurant is a lovely wooden building; since it has private rooms, you can dine at a leisurely pace. The staff were very kind—because it was raining, they came to greet us in the parking lot with an umbrella. There were many international staff members, so there were moments when Japanese was hard to communicate in, but everyone was hardworking and friendly. The building feels old, but the inside is clean with a cozy mountain-lodge atmosphere. I stayed on a weekday in June and was surprised at how affordable it was considering how good the service was. When I visit Yufuin, I definitely want to stay at this Hotel again.

A classic Hotel with a quiet atmosphere, making it easy to relax. From the window, I could see the scenery of Fukagawa. The Facility was kept clean, the bed was fluffy, and I slept well. In the morning, you can enjoy one free cup of coffee or tea. All the front desk staff were kind and courteous.

I stayed here for 2 nights and 3 days before the Obon holidays. Overall, everything I needed was provided, and I felt it was a great-value Accommodation. The large public bath also has a lock for the men’s side, and whether because of that or simply good timing, I was able to relax alone and ease my travel fatigue. Above all, it was very clean, which is a big plus. The only consideration is how you feel about the location in Shijo-Omiya—it’s about a 15-minute walk to the main downtown area.

Since it is connected to a shopping center, we didn’t have to worry about parking, and even on rainy days we could unload our luggage from the car without getting wet and enter the Hotel. The fish at breakfast was delicious.

With the recent extreme heat, keeping only the window screens closed wasn’t enough, and the Room stayed hot until after sunset. It started to feel cooler around 10:00 p.m. I’m sorry for complaining even though I chose a stay without air conditioning. All the staff were polite and kind. The Room was a bit old-fashioned, but spacious and clean.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

My husband and I stayed one night in the Nadeshiko Room. The Accommodation is quite far from the familiar sights of residential areas and shops, but it’s in a wonderful location surrounded by the greenery of Takayama Village. After seeing Raiden Falls, we were truly moved by the nature there. The Accommodation isn’t large and has a historic feel, but the interior has been nicely renovated. After check-in, simply relaxing in the lobby with a bowl of matcha while looking out at the trees right in front of us was incredibly soothing. The Nadeshiko Room we stayed in was especially spacious and barrier-free, so we could unwind comfortably. This time it was just the two of us and we’re still doing fine physically, but with this layout, we felt we could come back even when we’re older—and also imagined how nice it would be to visit with our son and his wife. Above all, the Onsen was absolutely amazing! We’ve stayed at many Onsen Accommodations, but here we could soak in a free-flowing hot spring bath with yunohana floating on the surface while enjoying seasonal views through the window. With its size and cleanliness, this Onsen is hands down our best experience ever. We were informed in advance, but the water temperature is quite hot, so if you prefer a milder bath you may need to adjust it. The meals were simple yet delicious dishes that made great use of ingredients unique to a mountain Ryokan—everything felt wholesome and nourishing. The river fish had no odor and tasted great; however, since there are only a few Rooms, I would have loved it served more freshly grilled. It was slightly firm, so my husband wondered if it might have been smoked. Overall, it was an ideal Accommodation for escaping everyday noise and spending time at ease. Choosing this place from all the options we researched before our trip was absolutely the right decision. Thank you very much.

It was cool, and there were both a lukewarm free-flowing Onsen (the source is around 38°C) and a slightly heated bath, which made it perfect for a summer getaway. The meals were also delicious, with just the right portions. In particular, the tea and the aroma of freshly grated wasabi were wonderful—honestly, just rice with wasabi and ochazuke might be the best. It felt like a real treat. Maybe everything tastes better because the water is so pure. Since I went into the Onsen several times, I wished there were extra towels available, and I personally noticed a slight odor on the pillow, so I’m deducting one star—but my companion didn’t mind at all and was very satisfied with the spacious Room. Personally, I think a slightly smaller Room here would have been fine too, even with meals in a shared dining hall (it’s easier on the budget, and somehow that feels more in keeping with this Accommodation’s atmosphere). The view is beautiful, and it seems like you could enjoy the scenery right in front of you in any season.

This was my first stay, and I chose it after checking the website in advance and looking at other sites, but it exceeded my expectations. The Facility was wonderful and the location was perfect! There are no other Accommodations nearby, so it’s a very quiet environment. The beach is just a short walk away, and I had three relaxing days. I would definitely stay again next time! That’s all! Thank you very much.

This accommodation is highly recommended for a multiple night stay. One night is simply not enough. There are plenty of experiences to enjoy, such as cooking in a fully equipped kitchen, gathering herbs on the property, watching movies with a projector, reading books available in the room, grinding and brewing your own coffee beans, and sitting by the campfire. During this visit, I stayed for one night and felt reluctant to leave. I promised my friends that we would definitely come back again. The open space with high ceilings and large windows was incredibly pleasant. Next time, I plan to stay longer to enjoy drawing, knitting, reading books, relaxing in the sauna, or taking walks. This is the perfect place to escape from the busyness of city life and take time to reconnect with yourself—highly recommended!

It was a well-deserved getaway for the two of us. Rain was in the forecast, but the Room was far better than we imagined and it became an unforgettable memory! The kitchenware was fully stocked, and both the bathroom and toilet were clean and convenient.

This year again, I went to see the Shimodate grand mikoshi. It’s a bit of a walk to the station, but it was within an acceptable distance, so I stayed here. The bath isn’t large, but it is separated for men and women, which was satisfying. The Room also felt clean. The free breakfast was delicious and I was very satisfied. I would like to stay here again.

The front desk staff were very warm and welcoming, and I was able to relax and enjoy a comfortable stay.