전국 × 고객 서비스 평가가 높은 호텔·료칸 - 315페이지

Thank you very much for your hospitality. This is my favorite Hotel with amazing value for money—I’m a repeat guest. All the staff were truly pleasant, kind, attentive, and gentle, which made me very happy. Thank you for accommodating my request. This time I stayed in a slightly larger twin Room. It was tastefully arranged, very clean and spotless, and extremely comfortable. Amenities are available to take freely next to the front desk. Even though it has convenient access to Budokan and Tokyo Dome, I think it’s a wonderful Hotel with excellent value for money at this price. Next time I’d like to stay in an even larger Room.

All the staff were very kind. The Room was a studio, but since I only needed it for sleeping, it was not a problem at all. Breakfast had all my favorite foods, so I ate too much. Thank you.

We stayed as a couple, and it was wonderful to be able to relax and enjoy the private Onsen—open-air bath, sauna, and cold plunge—at our own pace without worrying about anyone else. It was great to spend time without being concerned about our surroundings. Breakfast also let us fully savor Hokkaido-style ingredients, which made the stay even more satisfying. Overall, we had a very fulfilling time and would love to visit again in a different season.

It was my first time using this accommodation, but it was easily accessible from Osaka Station, and the staff were polite, making my stay very pleasant. Thank you.

I was looking forward to staying in the newly renovated Room. From the Room, we could see the Tenryu River, and we were also able to enjoy the beautiful fireworks at night. Since the bedroom and living area are separate, I was able to relax without worrying about the TV noise. The large public bath was kept clean and comfortable to use. The lockers in the changing room can be locked, so I felt safe soaking in the bath. The in-room bath is a bit small, but I think it’s perfectly fine for one person. The Room amenities also showed great attention to detail, with Sekkisei skincare items and bath salts. Dinner was served in the Room, and everything came out at a good pace so we could enjoy each dish at the right temperature. The fish served with the chef’s original sauce was delicious. I also felt that the carp sashimi-style dish was enhanced by the sesame vinegar miso sauce. The miso soup at breakfast was delicious as well—just as other Reviews said. I would love to visit again.

The bed was large, and I slept comfortably. I used the underground parking garage, and it was great that my passengers could stay in the car while using it—it was my first time experiencing that.

This was my first stay, and the Hotel is close to downtown, easy to find, and convenient for going out. The check-in explanation was polite and easy to understand. I also received a complimentary sweet bread, which made me feel lucky. After 8:00 p.m., there was a free service of spicy Hotel curry, and it was convenient to be able to serve myself the amount I wanted depending on how hungry I was. Next to the front desk on the first floor, there were a coffee server, a miso soup server (?), tea bags, and more available 24 hours a day. I stayed in a single Room; it was clean inside and spacious enough. However, I couldn’t tell whether the air conditioner adjustment display indicated temperature up/down or fan strength/power level. When I asked about the bus stop at check-out, they explained it clearly and even gave me a timetable with the relevant times marked, which was very helpful. I would like to stay again if I have the chance. Thank you for your hospitality.

Although it is a secluded Accommodation in the mountains, both the baths and dinner were excellent, and the breakfast buffet in particular was very satisfying—I would like to visit again. However, perhaps due to the season, the cicadas were quite loud and felt a bit noisy.

I’ve stayed here several times. It’s very close to the station so it’s easy to find, very clean, and reasonably priced—I really like it. I made a Reservation for a single Room, but I was upgraded to a spacious twin Room, which I really appreciated. The bathroom and toilet were separate, so I could relax in the bath and was very happy. The staff were also very friendly. I’ll definitely stay here again when I visit Tokyo.

All staff members were very friendly, polite, and kind. Everyone was incredibly pleasant, making my stay truly enjoyable. This was the best point of my experience. The amenities available at check-in were abundant, including options like face masks. The welcome drinks on the first floor were available until midnight with a wide variety of soft drinks to choose from. There was also an ice server (or ice machine), allowing me to enjoy chilled oolong tea or iced coffee after relaxing in the Onsen—such a great touch! Disposable cups for hot beverages that are easy to hold without getting burned showed thoughtful consideration as well. The Onsen featured saltwater baths where you could float comfortably when stretching out your body—it felt amazing! It was open until 9 AM in the morning! For women’s baths, only female guests receive a passcode required to enter, and lockers with wristband keys provided extra security and peace of mind. By the way, rooms also use passcodes instead of physical keys, eliminating any hassle about who holds the key when going out—very convenient! The room's soundproofing was excellent; I couldn’t hear any noise from neighboring rooms and slept soundly. Breakfast started at 6:30 AM. While not overly extensive in variety, it had just the right selection and everything tasted delicious. I enjoyed both rice and bread options until I was full. There were four types of bread; I tried two savory ones—the croissant was so good that I went back for seconds! They even offered regular milk instead of low-fat milk—a surprising delight for me—and finished off with yogurt and coffee as dessert. It didn’t feel like a free breakfast because it exceeded expectations in quality and satisfaction levels! Food replenishment was prompt too—everything reflected great attention to detail. This was my first time staying at Super Hotel but definitely won’t be my last visit here. Thank you very much!

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are served buffet-style, and everything was delicious with a wide variety of options. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel overall. If possible, I would like the pool hours to be extended a bit longer.

The Facility was beautifully maintained with well-kept trees and flowers, giving it a tropical vibe, and it was fun to stroll around while music played. Both breakfast and dinner offered a good variety and were delicious. I’m glad we chose a Room that included tickets to a nearby Onsen. It had many different baths, was spacious, and was excellent.

I was able to relax without being tied to a schedule. There are many children, but it’s quiet at night... The hot water was great, and there were ReFa hair dryers and shower heads as well. I’d love to stay again.

I stayed here for a live concert trip. This was my second stay, and both the Room and the bathroom were clean and quiet. I would like to stay here again.

I traveled by train, and the walk from the station was not far, so I was able to get there without any trouble. The staff were kind after I arrived at the Hotel, and they even spoke to me at the shoe storage area, which was very helpful. They clearly explained everything about staying in the Accommodation and about meals as well, which made it easy to understand. The meals exceeded my expectations, and I was very satisfied. I would like to stay again if I have the opportunity.

There is also an open-air bath, and the Onsen was very soothing—helping me unwind, relieve work fatigue, and relax.

It was very comfortable. Thank you very much.

Because the bathroom and toilet are separate, the three of us were able to stay comfortably and relax. There were three beds, so we had plenty of space. The breakfast buffet offered a wide variety of options and was very satisfying. The shuttle bus to Hakata Station was also very helpful.

I stayed here to watch a soccer match. It’s close to the downtown area and the station, and the rates are relatively affordable, so I’ve used it several times. The bathtub is a bit small, which is slightly disappointing, but it’s fine overall. I’d like to stay again if I have the chance.

I was able to relax from arrival to departure! The open-air Onsen bath was amazing, and both dinner and breakfast were delicious—making for a truly happy stay. The river flowing past the lobby and visible from the Room, along with the lush green trees, was incredibly beautiful, letting you fully enjoy summer in the mountains. One drawback is that because it is built along the riverbank, getting up and down can be difficult. There is no elevator, so all movement is by stairs. In particular, the stairs down to the first floor are quite narrow and steep (though you likely won’t need to move around inside the Hotel very often). Also, precisely because the Onsen is so wonderful, you’ll want to soak many times—but despite that, the bath towels were thin and there were no bathrobes. Very disappointing! With such a great Onsen, I wish they would make it easier to fully enjoy it! That said, overall it was a fantastic experience, and I would definitely like to visit again.