전국 × 고객 서비스 평가가 높은 호텔·료칸 - 312페이지

Because the Onsen and sauna were adjacent, we were able to fully enjoy them. The breakfast buffet had a standard selection, but the dining area was spacious. The staff were friendly and approachable.

Our first family trip in seven years. As the kids have grown up, it has become harder to coordinate schedules for all five of us, so we decided at the end of last year to make time during this summer vacation and planned this trip. We were very satisfied with the Room size, service, and meals—it felt like a shame that one night wasn’t enough to fully enjoy everything. We especially loved the seasoning of the dishes, Shimane-grown Koshihikari rice, and the local sake. We were extremely satisfied. It became a wonderful memory. Thank you very much.

I used the facility for a day stay. Since the large public bath with an open-air bath was available from 3:00 PM, I used it. I was able to relax while soaking in the Shigaraki-ware ceramic bath. I will use it again.

My spouse and I stayed for 2 nights and 3 days with a No Meals Included plan. The building itself felt a bit dated in places, but the interior and our Room were well cleaned, so it felt fresh and comfortable throughout our stay. We chose a “discounted” Room that was priced lower than usual. We were told this was because it is on the first floor facing a toll road, but in reality we barely noticed any traffic noise and were able to relax in peace. In that sense, it exceeded our expectations in a good way. Another major highlight was having a Japanese-style tatami room. Being able to stretch out on the tatami, relax, or lie down was very comfortable, and it was impressive how we could unwind like at home even though it’s a Hotel. There was also a convenience store nearby, which made quick shopping easy. The beach is within walking distance as well, so the location is great for enjoying an easy seaside stroll. Overall, it was an excellent value-for-money stay and we were very satisfied.

The breakfast was delicious, and we were very satisfied. We had no complaints about the Facility or anything else. If we have the opportunity, we would like to stay again.

Great location and amazing views. The Onsen was also excellent. The bath area was spacious, and having both a sauna and a cold plunge made it perfect. All the staff were wonderful as well. We had a very relaxing stay. Thank you.

My grandmother was not feeling well, and we truly appreciate that you promptly changed our Room from the annex to the main building.\nThe food was excellent and became a wonderful memory for us.\nWe would love to visit again.

This was my first stay. It is within walking distance of Mito Station, and parking is available (both paid and free). The Room is a Business Hotel type, so it is not very spacious, but it is sufficient and easy to use. Personally, I found the breakfast very tasty and satisfying. I would like to stay again.

We enjoyed a Multiple Night Stay in the Sukiya-style Room, Futaba Aoi. It was a wonderful Room, filled with the owner’s and Nakamura Sotoji Komuten’s attention to detail in every corner. Both the Western-style room and the in-room bath were very comfortable, and we were able to relax completely. Since Arima’s Onsen town is compact, we took a walk in the morning and then fully enjoyed the Onsen at our Accommodation from the afternoon onward. Even though it was a leisurely trip, time flew by.

Both the Room and the service were outstanding! I especially loved how close it is to the shopping street... I was also impressed that amenities such as L’OCCITANE shampoo were provided separately! I’d love to stay again!

As this was a “reasonably priced” Room, it was located directly beneath the restaurant. As expected, we didn’t hear chair-scraping or footsteps much, but the sound of people running around carried quite a bit. The chair noise in particular was really loud. However, this trip was just for two adults and we weren’t specifically looking for complete quiet—and since we also used that restaurant for meals, it was within an acceptable range. The Room was spacious and very clean, though it did feel a bit dated. We were told there would be no view, but given the location, it wasn’t like another building blocked everything or we couldn’t see outside at all. If you shifted your gaze slightly, you could enjoy a nature-filled view of Fukui’s wide-open fields, which we were very happy with. The restaurant buffet had a great variety and everything was delicious—I ate too much. It seemed seared bonito (tataki) was the featured item this time; I could only get it once, but it was excellent. The other seafood was also tasty, and there were grilled and fried dishes as well—an indulgent buffet that everyone from kids to seniors can enjoy. Above all else, the Onsen was wonderful. I didn’t realize Awara Onsen is not overly hot. There were also two open-air baths, so guests could take turns enjoying them without crowding—everyone’s good manners made us feel lucky. We stayed here because we had a memorial service in Fukui Prefecture, but there were so many things to enjoy inside the Accommodation—a table tennis area and manga corner—and there was even a morning market held in the lobby. One night wasn’t enough. Next time I’d love to come back for sightseeing at a more relaxed pace. Thank you as well for providing Shuttle Service to Awaraonsen Station.

This was my first visit. Above all, the open-air bath with its wonderful sense of openness surrounded by beautiful nature, and the atmosphere throughout the property, were truly lovely. I would definitely like to return in a different season. I was very satisfied.

The Facility isn’t new, but even a new place won’t feel comfortable if it’s inconvenient to use or the Room is too small. The location is in the middle of the downtown area yet not noisy, and having parking makes it convenient. In any case, the spacious Room is very helpful for us since we travel with a lot of luggage—even the hallways are wide. I think they put real effort into breakfast as well. The food tastes good, and you can tell the staff are always attentive because the tongs and plates are kept clean. It’s also great to see experienced staff working with pride. With so many Business Hotels these days where you’re made to check in at a machine even when staff are right in front of you, and where service often feels inattentive, this is a valuable Hotel that I hope will continue for many years. I will gladly stay again.

The Room was quiet and comfortable. This Hotel is very convenient, located close to the station.

The cherry blossoms were in full bloom and could be clearly seen from the Room. The Room had also been renovated and was very clean. The Onsen water was silky and wonderful—truly a skin-beautifying bath. The meal was delicious, but the menu listed Shinshu beef grilled on a hot stone; it turned out to be pork shabu-shabu instead, which was very disappointing. It seems the menu may have been mistakenly placed at our table instead of another one.

There are plenty of restaurants nearby, so you won’t have trouble finding a place to eat. It’s also convenient to have a convenience store right in front of the property. The Room was spacious and comfortable. There were no particular issues, so I would like to stay here again.

The location was great, and the breakfast was especially delicious. There were many vegetable-based dishes and a wide variety of fruit, which made my daughter very happy. The staff were kind, and everyone greeted us with a warm smile, making our stay very pleasant. We would love to visit again.

This was my first stay, and the Room was very clean, so I had a comfortable time. The staff were also wonderful, and I think it’s a great Hotel. I didn’t add breakfast this time, but I’d like to try it next time. My car didn’t fit in the multi-story parking garage, so I used the ground-level parking lot instead. They kindly guided me to the parking area, which was very helpful. I would like to stay again.

You can stay here with peace of mind, as the quality is consistent across all locations. I told the taxi driver, “APA Hotel near Osaka Tenma Station,” but we ended up at a different property at first. (That was my mistake for not confirming the exact property name.) The breakfast tonkatsu was very crispy and delicious! Thank you for your hospitality.

Nearby Hotels are packed with race staff, and if you’re lucky, you might even end up having breakfast with race queens. As usual, I searched expecting to be on a waiting list for cancellations, but luckily I managed to snag an available Room. I didn’t run into any race-related guests, but it was great to have a convenient home improvement store, supermarket, and a popular ramen shop nearby. Compared with newer Hotels these days, it isn’t brand-new, but it has been renovated and the unit was slightly more spacious and comfortable. It’s probably fitted with heavy self-closing fire doors due to fire safety regulations, and I think the noise is what leads to negative Reviews. If guests are mindful of each other, it shouldn’t be an issue.