전국 × 고객 서비스 평가가 높은 호텔·료칸 - 307페이지

I stayed in a twin Room with my daughter. The toilet in the Room had weak water flow and wouldn’t flush in one go, so we had to be careful when using it. The front desk staff were polite, and it was nice to have a large public bath, so this was disappointing.

The female staff member kindly assisted us by quickly storing our luggage as we were in a hurry to return our rental car, and by showing us how to restore the app. She also recommended a great Okinawan izakaya, which made for a wonderful end to our trip. Thank you!

For its price range, it was an excellent Hotel. Despite being a long-established Hotel, the Room was spotless and felt like a brand-new Hotel. Perhaps it has just been renovated. The Wi-Fi was impressively fast, which was a pleasant surprise. The large public bath is not in the main building but can be used at the "ANNEX" across the street (the bath there shows its age though). The breakfast buffet was delicious (meals from ANNEX guests are served in the main building instead). Its proximity to Iida Station is also very convenient.

I stayed on Sunday. I expected a simpler hotel for the price, but the amenities were well-equipped, the room was clean, and it was quiet, so I was very satisfied. The distance from the station felt a bit far when walking with large luggage. This time, I stayed alone due to feeling unwell on the day of my stay, but next time I would like to stay with someone else. Thank you very much.

I made a Reservation in a hurry due to unforeseen circumstances and ended up making several mistakes, but the front desk staff were very kind and helpful. Although the building and Facility feel a bit dated, the room was more spacious than expected, I was able to fully relax and enjoy the Onsen, and breakfast was properly prepared and delicious. Overall, I was more satisfied than I had imagined. I would definitely like to stay here again. Thank you very much.

The Onsen water quality was excellent. The seasonal kaiseki cuisine also lived up to its reputation and was wonderful. Nearby, many guests were enjoying river activities and BBQs, which was fun to watch as well. During the wait before check-in, we took a short walk in the mountains and found it cool and comfortable even in summer. It has become one of the places we would like to visit again if we have the chance.

The Accommodation is affordable, which is very helpful. However, it is a three-story building and there is no elevator, which can be inconvenient.

The service was courteous, and the Room felt spacious. Amenities were well stocked, including toner, emulsion, facial cleanser, a toothbrush set, a comb, coffee, tea, and stirrers. I rated the bathroom and toilet 3 because they felt a bit dated.

I have used this Hotel before, and it is a good one. The breakfast is delicious, especially the wide variety of tasty bread options.

I contacted the Hotel to let them know I would be late for my scheduled check-in time, and they kindly assured me it was fine, which was a huge help!\nThe Hotel interior was beautiful, and the Room was very comfortable.\nI will definitely stay here again when I come back!!

I stay here about once every three months. Breakfast had increased by 200 yen and was 1,000 yen. Since there is a Lawson nearby, I bought breakfast at Lawson.

Thank you very much for accommodating our various requests from before our stay through to after check-out. From the room, we could see Dejima, and the view was wonderful and truly felt like Nagasaki. Breakfast was also delicious, and we enjoyed a menu with local Nagasaki specialties. Thanks to you, we were able to fully enjoy our trip to Nagasaki for the first time in over a decade. If we have the opportunity to visit Nagasaki again, we would love to stay with you again.

We had struggled to find an Accommodation around Minami-Izu that really appealed to us, but this one was excellent. It’s very close to Shimoda Station, making it easy to get to the beach. We stayed for two nights, and dinner was wonderful on both evenings. In the morning, we head out early for snorkeling, so a Plan without breakfast was exactly what we wanted. On the other hand, compared with Atami, there are fewer places to eat at night around Shimoda Station, so a Plan with dinner included was very convenient. The Onsen is in each Room, but I think it would be better if it were a bit larger.

I stayed for one night last autumn and it was amazing, so this time I stayed for two nights. For both breakfast and dinner on the first and second days, they prepared different menus each day. Everything was absolutely delicious! The Ai Room was spacious, and the fresh flowers were adorable and beautiful. After dinner, floating yuzu in the cypress bath and soaking slowly was a blissful moment that made me forget everyday life. The yuzu served with the meals and in the bath were large and impressive. It’s in a prime location in Kyoto, right next to Yasaka Shrine, with an excellent atmosphere. Transportation is convenient, making it an easy base for sightseeing. It makes you want to stay again and again! I’ll be back!

I stayed with my mother. The view of the Kuma River from the Room was wonderful, and we spent some time just enjoying it. We thoroughly enjoyed the ayu sashimi, salt-grilled ayu, and other dishes. Everything was delicious. It was also my first time trying dried-and-grilled ayu at breakfast. Along with the Ryokan itself, the baths had a sense of history, and the quality of the hot spring water was excellent. Next time, I hope to visit with my wife and children as well. Thank you very much for your hospitality. I imagine there may be impacts from the earthquake (such as cancellations), but I wish all of your staff good health and all the best.

I had a zazen meditation experience and tried shakyo (Buddhist sutra copying). It was very relaxing. The zazen session was mainly for international guests, but I still enjoyed it and found it a great experience. They kindly mailed me the shakyo materials they had forgotten to give me, along with a letter—thank you very much. I was able to relax at such a thoughtful Accommodation. I also received a leaflet map of the temple district, but I didn’t have enough time to visit many temples, so next time I’d like to set aside more time for that as well.

A luxurious, unhurried escape right in front of the sea. The private pool, sauna, and relaxation area were fantastic—an ideal space to enjoy without worrying about anyone around you. Spending time at a leisurely pace while taking in the ocean view was truly soothing, making it easy to forget everyday life and fully unwind. Rather than packing your schedule with sightseeing, this villa is perfect for those who want to slow down and simply enjoy being here. It was a wonderful villa—luxurious yet somehow calming—and a place I’d love to return to. Thank you!

There is only one elevator, which can cause some congestion during the morning and evening hours. Other than that, there are no issues at all.

We made a Reservation to celebrate my parents’ anniversary. It was the children’s first time experiencing a real Onsen, and they were thrilled. They prepared the largest Room for us, and both dinner and breakfast were delicious—beautifully presented and very generous. We also appreciated the thoughtful touches, like a complimentary pouch for female guests and glowing bracelets for the kids. All of the staff were wonderful, and we’re truly glad we chose this Accommodation!

It was a truly wonderful Accommodation. The Room, meals, and Onsen were all completely satisfying. The staff were also very kind, and we were able to relax and enjoy a comfortable stay. We also enjoyed the nature of Norikura, and it is an Accommodation we would definitely like to stay at again. Thank you very much.