전국 × 고객 서비스 평가가 높은 호텔·료칸 - 305페이지

This was my first time staying at Comfort Inn Karuizawa. The staff were very kind, and even with breakfast included, the price was reasonable. Just one thing: the toilet drain pipe may have been dirty or not draining properly, and there was a slight odor in the morning. It didn’t happen on the second day. I’ll be back.

True to its concept of a day-use hot spring with full Accommodation features, the baths are wonderfully well equipped. The electric bath was so strong it nearly made my body stiff—perfect for enthusiasts? (lol) Breakfast wasn’t a buffet; it was served in a beautiful basket-style set, and I was very satisfied with the quality and variety. The location is ideal for a stay in Yanagawa. The Room felt a bit small for someone with a larger build in the standard type, so next time I may choose an upgraded class. Thank you for such a relaxing and enjoyable time.

I stayed here with three friends for a golf trip. After a bath, we had beers in the lounge and felt refreshed. Both dinner and breakfast were buffet-style with a wide variety of options, and we were very satisfied. It was late summer, and there were many families as well—everyone looked like they were having a great time.

I found this site and, as a birthday gift for my wife, I splurged more than on our usual trips and made a Reservation for the “Shinshu Beef Tasting Kaiseki” on the Sky Comfort Floor. When we checked in, thanks to the Hotel’s consideration, we were upgraded to a Luxury Suite at no extra charge. It was truly eye-opening. That alone would have been more than enough, but dinner—the “Shinshu Beef Tasting Kaiseki”—was also outstanding: sweet and tender beef, a rich aroma, and exceptional hospitality. This has definitely become one of the Hotels we want to return to. Thank you very much. My wife was delighted as well. The open-air bath was also wonderful—just like in the photos on the site—and incredibly relaxing.

We appreciate your flexibility in adjusting the meal time even when we couldn’t arrive as scheduled due to traffic. Regarding the large public bath, it closes at 9:30 a.m., so we would be grateful if it could stay open a little longer in the morning. Thank you for your courteous service.

At first, the low price kept my expectations modest, but after staying here I found the Room was clean and the bathroom was separate. The dining area is spacious. It was better than the price suggested. However, I had read in a Review that the parking lot is small, so I parked at the neighboring paid parking lot and it ended up costing 1,700 yen—disappointing. 　I would like to use another Universal Hotel location as well.

We stayed with four friends. The building is old, but the Japanese-style room was spacious. The restroom was a bit hard to find, but we were able to use it without any issues. The dining area was also large, and thanks to staggered meal times it was rarely crowded. There was a wide variety of dishes, so we could enjoy our meal at a relaxed pace. Both baths require taking stairs from the entrance, so I felt it might be difficult for guests with mobility issues. One of the baths had water that was too lukewarm, so we couldn’t stay in for long. The parking lot is far away, but they provided Shuttle Service by car, which was helpful. Thank you for your hospitality.

The Room was clean, and the price being under 6,000 yen was great.

I’ve stayed here about 10 times. It’s a Hotel with Facilities that have a nostalgic Showa-era vibe, and I absolutely love the atmosphere!!! Even though it’s right in the heart of Ikebukuro, it has a large public bath—and even an open-air bath!!! The meals are generous, and best of all, the draft beer served in an ice-cold frosty mug was amazing.

Just one stop from Shin-Osaka Station on the Osaka Metro Midosuji Line, with easy access from right in front of the station. Convenient for both business and sightseeing, with quick connections to Umeda and Namba, as well as to Kobe via the Hankyu Line with minimal transfers.

I was able to relax and enjoy the Onsen. Thank you very much. The Facility was clean, and the meals were excellent. I ended up eating too much, haha. Thank you for taking such good care of me.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

I found the location very convenient, close to the station. I appreciated being able to take amenities from the front desk. I was especially happy that the roomwear was a separate set. All of the Hotel staff were very kind. Thank you very much for even giving me a special birthday-month gift.

I stayed here on short notice for a trip to Tottori. I couldn’t find the location of the affiliated parking lot, so I called the front desk, and they kindly helped me—I really appreciated it. The Room was spacious enough, there were free drinks on the first floor, and there was also a large public bath—everything was excellent. It’s close to the station as well, which was truly convenient. Thank you very much! I’d love to stay again.

Thank you for having us for one night. As others have mentioned, the warm hospitality was truly comforting. The meals were delicious, and everything was spotless throughout, which left us feeling refreshed. I traveled with my wife and our two daughters, and this was an Accommodation we are genuinely glad we chose. Thank you very much.

It was great that public transportation was running on schedule. The Hotel was conveniently located right in front of the station, and we enjoyed local cuisine such as sushi, kappo dining, and Kanazawa oden.

This time we stayed in the VIP Room and enjoyed the premium kaiseki dinner course. The Room was very spacious, the garden was beautifully maintained, and the private open-air bath attached to the Room was excellent. All of the staff who assisted us were very kind, and every dinner dish was carefully prepared and truly delicious. Breakfast seemed to be the same for all courses, but since we can’t eat much in the morning, we personally appreciated that it was on the lighter side. We also visited the large public bath, but we noticed towels left at washing stations that were not being used and some guests reserving spots. We think it would be even better if there were guidance on how to use the facilities in languages other than Japanese. Access was convenient—about a 7-minute walk to the streetcar stop. By taxi or car, you can reach major sightseeing spots in about 15 minutes, so if you don’t have a car, using both the streetcar and taxis makes it easy to get around. It was a 5-minute drive from the airport, so being able to leave our luggage before/after our stay was very convenient. If we have another opportunity, we would love to stay again for about two nights in a VIP Room with the premium dining course. Thank you very much.

This trip was with my mother, who is turning 91. The building felt a bit old, but it was thoroughly cleaned and we had a very comfortable stay. At the dining venue, whenever dishes ran low they were replenished right away, and the staff even came to our table to let us know when refills were available. It was clear that everything was run efficiently with no waste. This is an Accommodation I would like to stay at again.

Everyone at the Hotel was very kind, and the bath was relaxing. I’m quite particular about cleanliness, but everything was clean and I felt comfortable staying there! Even though it’s a Japanese-style room, it had proper blackout curtains, which was great because the kids didn’t wake up early in the morning.

The staff at the front desk were very courteous, which left a very good impression of Yonago. I stayed for two nights, and perhaps due to the quality of the ingredients, every breakfast was delicious and never got boring. It was close to the station, making it a very satisfying place to stay. I used it for a business trip, but it was a hotel I would like to visit again with my family.