전국 × 고객 서비스 평가가 높은 호텔·료칸 - 304페이지

While looking for a Plan in the Lake Hamana area that included an eel dinner, I came across the Marriott Hotel. The eel rice box was very satisfying. The breakfast buffet was very refined and excellent.

We thoroughly enjoyed the full course of fugu dishes—they were absolutely delicious. We were told that you can’t see the fireworks unless you go all the way to the seaside, but after our meal we were so full we decided to watch from our Room. To our surprise, they were right in front of us, and we were completely satisfied without even going outside. As for souvenirs, we ended up with an entire lineup of canned mackerel, and we’re looking forward to savoring how good it is.

The double bed in this Hotel is spacious enough to maintain distance even when turning over, allowing for a comfortable sleep. Many chain hotels nowadays have beds that feel cramped for two people and rooms with minimal space, so I had resigned myself to that standard... The Room features a long table by the window, and most of the Rooms are located on higher floors, offering the bonus of enjoying the night view. The breakfast buffet includes local dishes like "Imoni" and everything was delicious. The Zao yogurt and fruits like Shine Muscat were also delightful.

Stayed for a concert in Nagoya. The accommodation was relatively close to the station, making it convenient. The pillows and mattress suited my body well, allowing me to sleep soundly—it turned out they were Tempur and Simmons. Although the facility was slightly old, it was well-cleaned, and the room was spacious enough to stay comfortably.

I always use this place when taking an early morning flight. I will use it again. Thank you.

Located less than a 3-minute walk from Chiba-Chuo Station. Although it’s close to the downtown area, the surroundings are very quiet. The large public bath is spacious and relaxing. I used it twice—once at check-in (3:00 PM) and again before going to bed. Best of all, free ice pops are available after your bath. Guests can take them freely from the ice box; there were four varieties, so I had two. The Room was clean and comfortable. I stayed here to catch the first early-morning limousine bus to Haneda Airport, and when I informed them in advance that I would be checking out early, a staff member was waiting at the front desk after 4:00 AM and kindly assisted me. A highly satisfying Hotel—highly recommended.

Two women stayed in a Japanese-style, smoking Room. The Room did not smell strongly of cigarettes. Please be careful of steps in the Room and level differences on the floor. The morning toast and coffee service was a good value for the price.

I made a Reservation at this Hotel because it was within walking distance of the Awa Odori Kaikan. It was about a 15-minute walk. The Room was clean and I slept well. Breakfast was also very delicious. When I was looking for the parking lot, a staff member kindly guided me, so I found it right away. There was no excessive service, and if I have the chance, I would like to stay at this Hotel again.

I’ve stayed here several times. Some parts of the room and facilities feel a bit dated, but I had no issues at all. It’s in a convenient location for sightseeing, and my favorite ramen shop, Chikurin Honten, is about a 10-minute drive away. There’s also an eel restaurant within walking distance. The Hotel has parking both in front and at the back, so you should be able to park without trouble. I feel it offers good value for the price. Many of the Hotel staff are wonderful, so I recommend it. I also heard that a new Hotel will open near the station around the end of 2026—I’m hoping to stay there too (laugh).

This is our favorite Ryokan, and we have stayed here many times. With Shuttle Service from Tsubame-Sanjo Station on the Joetsu Shinkansen, it’s easy to reach even though it feels like a hidden hot spring retreat. The meals are outstanding, and we are always completely satisfied. As a member of the Japan Association of Secluded Hot Spring Inns, the Onsen is, of course, wonderful as well. My husband and I are already talking about when to visit next. We will definitely be back.

In winter, you get out of the car before reaching the Accommodation and walk the last few minutes to it. It surprised me at first, but the moment the sound of cars fades and only snow and the river remain is truly memorable. Rather than feeling inconvenient, it feels like a quiet shift away from everyday life. Inside the building, water keeps running to prevent freezing, reminding you that people are living here deep in the winter mountains. There were even a few insects that had woken up from hibernation, but they weren’t causing any trouble—it felt like they were simply part of this place. The Onsen is more comfortable if you let your body adjust before soaking rather than rushing in, and the fine sand on the bottom of the bath felt fresh against my soles. Unlike an overly polished Onsen, it really makes you feel immersed in nature. The tofu served at night had a gentle flavor, but the freshly made tofu in the morning had a slight bitterness that actually stayed with me. It felt like tasting the local water and soybeans as they are. At breakfast, they also shared a recommended way to enjoy tamago kake gohan: mix only the egg white first, pour it over rice, then place the yolk on top—trying it was a fun moment. I found myself wondering how long it had been since I last laid out my own futon; I was surprisingly good at it and felt quietly satisfied. Even using an unfamiliar type of Room key felt refreshingly different. When you turn off the lights it becomes truly pitch-dark; even waiting for your eyes to adjust feels pleasant, and in the morning I naturally woke up to light filtering through shoji screens. This time it was about a five-minute walk from where we parked; if I’d left my smartphone in the car too, I might have experienced an even slower sense of time. Many guests were not only families but also solo travelers, which made it especially memorable that I could relax comfortably on my own. In everyday life there aren’t many chances to remember this kind of pace—but once you visit, it’s a place that somehow feels easy to settle into.

The rooms and building are well-maintained and clean. Nearby restaurants are about a 10-minute walk, but there were only a few options like ramen shops and chain izakayas, so I returned to the Hotel and dined at the restaurant inside. Breakfast was also served at the same restaurant. The menu included set meals and dishes that pair well with drinks, creating a comfortable environment for solo diners. The medium-sized bathhouse, accommodating about four people in the washing area, was clean and provided a pleasant experience.

I use this place whenever there is a forecast for heavy snow or snowfall. I saw the staff clearing the parking lot of snow early in the morning from my Room. Thanks to their efforts, I was able to take my car out safely. Thank you very much.

The Hotel Room was a double Room, and it felt cleaner and nicer than I expected. The size was just right. Breakfast was buffet-style with a good variety of dishes and some desserts, and everything was delicious. The front desk staff were polite and made me feel welcome. I’d like to stay again if I have the chance.

This was my second stay. It’s a quiet Hotel, and I had a comfortable stay. Coffee was available as a welcome drink, and they also provided ice for iced coffee. Since I stayed during an extremely hot day, I really appreciated it. Breakfast offered a wide variety of options, and everything was delicious. The chirashi sushi in particular was excellent. The menu featuring local ingredients was outstanding. The lobby is spacious, and having a designated smoking area inside the building was very welcome for smokers. It was a thoroughly satisfying stay.

Always affordable and great to stay. A bit far from the downtown area and slightly hard to find, but it's clean and reasonably priced. Would love to stay again!

This was my second stay. Just like last time, the parking staff were efficient, check-in was stress-free, and we enjoyed the welcome mineral water and jelly. This time I used the Onsen and the shower. The Onsen was very clean! And it was my first time seeing a shower room like the one in the Room—there was a place to sit, which made it very comfortable. The after-bath ice cream and the breakfast buffet were great, and all the food was absolutely delicious. I also requested an extra pillow and slippers, and they kindly brought them to my Room. It truly became a wonderful trip. The staff provided excellent service, and their kindness really came through. We’re planning another trip to Universal at the end of the year, so I’d like to stay one night on our way back. Thank you very much.

Tamatsukuri Onsen is known for its excellent water, and it truly felt smooth and pleasant when I soaked in it. I even bought a bath additive called "Tamatsukuri Onsen Bath" from the shop. The meals were plentiful, and my whole family was satisfied. Thank you very much!

The breakfast was delicious.

Due to the seasonal rain front, I had to extend my stay. The staff—especially those at the dining area—were very pleasant, and I was able to start the day feeling great. Although I stayed inside the Hotel because of the rain, it was convenient as the airport bus stop and sightseeing buses were right in front. There is also a supermarket within walking distance, so the location was excellent.