전국 × 고객 서비스 평가가 높은 호텔·료칸 - 303페이지

This was my first stay, and I was completely satisfied with the Accommodation. The meals, Onsen, and service were all excellent. Although the price is a bit high, it was well worth it. I was also able to relax and unwind in the open-air bath, which was almost like having it to myself.

We chose this Accommodation for our wedding anniversary, hoping for somewhere a little special this year. My husband and I are usually busy with our own schedules, and we’re often surprised by how little time we have to talk at home, but that day we ended up reminiscing about old memories the whole time (laugh). The staff were considerate and didn’t speak to us more than necessary, which made us feel they truly valued our time together. In the morning, we woke up early for a short walk and then returned to the Accommodation, and it was nice to head to breakfast without rushing. It became a wonderful anniversary memory.

Everything was clean, and we had a very comfortable stay! We could even see Tokyo Tower from the Room, which was a nice touch. Above all, the location was convenient with great access. The bathroom was compact but clean, and it was great to be able to choose from various types of shampoo and other amenities. Thank you very much.

This was my first visit to Hiroshima, and I stayed here for two nights. The Hotel is conveniently located right in front of the tram stop from Hiroshima Station, making check-in quick and easy. The next day, I took a bus to the zoo, and since the hotel is directly connected to the bus center, it was very convenient. Sogo department store is right next door, and there’s a convenience store nearby as well. The Atomic Bomb Dome is also just a short walk away. It’s an excellent location for shopping and sightseeing, and I would definitely stay here again on my next trip to Hiroshima.

I chose this Hotel because I wanted my elderly father, who has trouble walking, to enjoy an Onsen, and the Room had a private Onsen. When I mentioned that he struggles with steps, they kindly took photos and sent them to us, so we were able to visit with peace of mind. The Onsen is small but open-air, and it felt wonderful. He was truly happy to be able to soak in an Onsen again after a long time. Every dish was delicious, and there was more than we could finish—we were very satisfied. Above all, every staff member was extremely kind, and we had a very comfortable stay. It’s also convenient because there is Shuttle Service from the station. We would definitely like to visit again.

Overall, the space was comfortable and I was mostly satisfied, but if I had to mention something, the Room air conditioner could not be set to a comfortable temperature and it felt cold. Also, while the disposable Room slippers looked clean, they were uncomfortable to wear, and it was a bit disappointing that long hairs stuck out on the bright white slippers, suggesting the carpet may not have been cleaned thoroughly.

It was only a one-night stay, but the front desk staff were very polite and kind. The Room was on the 36th floor, with a great location and high ceilings—excellent overall. If I had to mention one thing, it was disappointing that only the toilet washlet felt outdated. The breakfast selection wasn’t very extensive, but the fresh salad was delicious. When leaving, the staff kindly helped arrange a taxi, which was very helpful. If I have another chance to visit Sendai, I will stay here again.

I really loved the room interior. Enjoying Pierre Hermé desserts in the lounge at tea time was wonderful, and the lounge’s evening atmosphere was so lovely that dinner was especially memorable. The Mountain Lights right in front of the Hotel were also beautiful. The breakfast buffet offers a wide variety, has a lively atmosphere, and is delicious. This is a Hotel I would love to visit again.

The Shuttle Service driver was very kind and welcomed us with a smile, and also saw us off when we left, which felt very pleasant. We were able to relax and enjoy the entire Accommodation, the Onsen, and the meals, and we were satisfied overall. However, one of the highlights is probably the lounge, but the beer in the lounge server had run out, and even after we informed staff it wasn’t replenished promptly, which was disappointing. Other guests seemed disappointed as well. Since many guests use it during busy check-in times—and I think many people come specifically for the lounge—I would like to see some improvements from the Accommodation side, such as having one staff member stationed there during that time slot only, or if staffing is difficult, providing canned beer just for those hours.

We stayed here to visit Toy Kingdom. We chose this Hotel because it was close—about a 6-minute drive from Toy Kingdom. The exterior looks a bit aged, but the inside was well cleaned and comfortable. We stayed in a Japanese-style Room on the ocean side. However, since it was on the second floor, trees blocked the view and we couldn’t really enjoy the scenery. The amenities were fine overall, but it was disappointing that there were no skincare items like lotion provided in the Room. Also, perhaps because it was summer, the bath water temperature was extremely hot. Our 7-year-old daughter kept going back and forth between the cold bath and the hot bath (lol), and our 5-year-old son didn’t seem able to get in. At the buffet, they grilled meat at a live kitchen station, and it was tender and very delicious. There was also a great variety of ice cream. It felt like most guests were families, so we thought this Hotel would be very comfortable for those traveling with children.

The meal, made with plenty of local ingredients, was satisfying in both quality and quantity. It paired very well with the local sake we received as a perk. The Room was flawless, including the open-air bath. The large public bath at the sister property across the road (seaside) was also excellent, but since it was rainy that day, it felt a bit inconvenient to use. The large public bath at SAZANA was also a little small, which was the only disappointment. The service was friendly and attentive, and we were truly able to relax. Thank you very much for taking such good care of us.

It was a Room with an open-air bath, looking up at Gifu Castle and gazing down at the gentle flow of the Nagara River. We didn’t use the rooftop open-air bath or the large public bath—the in-Room open-air bath alone was more than enough. We also got to experience cormorant fishing, which made it feel truly special. Breakfast seemed to be Japanese-style only (?), but that was absolutely the right choice—it was delicious. It made me think, “I want to live in this Room!”

I didn’t used to come to this area much, but these days it gets crowded with backpackers from overseas, so you need to go a bit further in to find a safe and secure Accommodation. The Room has all the basic essentials, and it was quiet at night so I could sleep well. From the morning, it’s easy to get anywhere by subway or JR, and above all it’s very affordable, which really helps. I’ll upload some photos.

The Onsen water quality was excellent in both the large public bath and the private reservable bath. I wished the bathing hours were extended until around 2:00 a.m., as I would have loved to soak one more time. The complimentary fondant chocolate and cold tea in the post-bath lounge were delicious. The brunch curry topped with roast beef was luxurious, beautifully presented, and very tasty. Being able to enjoy the perfect combination of Ureshino Onsen and Ureshino tea truly helped me recharge with nature’s energy. Thank you very much—I would love to stay again.

It’s close to the station, there are plenty of restaurants nearby, the front desk staff were very helpful, and the breakfast (see photo) was delicious. They also stored my luggage after check-out, which was a big help. The price was really cheap. I thought it would be fine just for a place to sleep, but now I’m thinking, “I’ll stay here again next time!” There’s an AEON nearby (kibinago sashimi and shochu), as well as a chicken sashimi shop (Jidori no Moto), and you can also enjoy drinks at the Hotel. There are many Taisei Group locations nearby, so parking isn’t an issue either. When I visit Kagoshima again for sightseeing, I’d love to stay here again.

Conveniently located in front of Takeo-Onsen Station, a Shinkansen transfer station, and easily accessible with hardly getting wet even in the rain. It was an affordable Hotel with excellent service—nothing to complain about. The breakfast had more variety than expected, was delicious, and very satisfying.

This was my first time staying here.\nIt’s close to the station, and the property was clean and well maintained.

I stayed here during a business trip, and this was my second visit. The desk and chair, table, and sofa were perfectly arranged for productivity, allowing me to work efficiently and rest on the sofa when needed. I loved the seamless layout. Additionally, the view from the room was stunning and truly relaxing. I would definitely choose to stay here again for future business trips.

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

I stayed here alone for the first time during the Gion Festival. The clean, elegant interior was very relaxing. The staff were kind and welcoming, and their friendly service made me feel at ease. The refined amenities were more than sufficient, so you can stay comfortably without bringing much. In particular, having the bath and toilet separate was very convenient and allowed me to unwind. This Hotel is such a great value that I almost felt bad paying the sale price!