전국 × 고객 서비스 평가가 높은 호텔·료칸 - 299페이지

We stayed at this Accommodation after spending the day at Shibamasa World. Most other Accommodations require check-in by 18:00–18:30 if you have meals included, but this one allowed check-in until 19:00, which gave us more flexibility, so we chose it. We were happy that we could choose the main dish and each of us could pick what we liked. The food was luxurious and delicious, and we were very satisfied with both dinner and breakfast. Our children were also pleased to have a kaiseki meal instead of a buffet, and everything was delicious. They also happily ate the kids’ menu. The Room was spacious, with plenty of space even for our family of five. The bedding was mattresses rather than futons; I usually wake up with body aches, but perhaps because it distributed pressure well, I woke up without pain—actually better than usual. The bath wasn’t very large, with one indoor bath and one open-air bath, but it was relaxing and felt great. Overall, it was a very satisfying stay.

We stayed as a family. They kindly let us enjoy playing in the river, and the children were delighted. My mother said it was a wonderful Ryokan and that she would like to visit Kajika-so again when the cherry blossoms are in bloom. I was also happy because I had expected to sleep on futons in a Japanese-style room, so having beds was a real comfort for me since I have lower back pain. We would love to visit again as a family. Thank you very much.

We stayed for three nights as a family of four. It’s a little away from Kokusai-dori, and a taxi costs about 600–1,000 yen. There is a supermarket about 200 meters away, open until midnight, which is very convenient. Free tea and coffee are available in the lobby. The Room was spacious enough, with two beds and a tatami area. The hours are limited (17:00–22:00 and 6:00–9:00), but there is also a large public bath, which was great for washing off the day’s sweat. There was also an ice machine. The Hotel staff were kind, and we had a comfortable stay.

I joined this Hotel’s stargazing event. After dinner, starting at 8:00 PM in the main hall, the director of a nearby observatory gave a slideshow talk about the night sky. All guests received an observation-event brochure and, as a gift, a wonderful photo taken in front of the Hotel by a local photographer. For the outdoor observation session, the Hotel blocked light from its windows, so we could clearly see the Milky Way. It was an ideal time to watch the Perseid meteor shower, and thanks to clear skies we saw many shooting stars. With plenty of explanations from the director as well, it was a very enjoyable stay.

The building has a sense of history, but the complimentary massage chairs let us unwind and relax. There were also other complimentary services and a free breakfast, so we were able to spend our time comfortably.

We stayed for one night from 7/18 as a family of four. The Room was spacious, cute, and very clean. Our kids were absolutely thrilled—they even said, “I’m going to make my future home like this!” The futon mattress on the raised platform was incredibly comfortable, and we slept so well. For dinner we chose sukiyaki, and we were excited by the large slices of meat. More and more side dishes kept coming out, and we ended up completely full—we even took the leftovers back to our Room. Everything tasted amazing. After dinner, since we had asked to do handheld fireworks, they provided a bucket and handled the cleanup for 200 yen, so our family could enjoy fireworks together for the first time in a while. The next morning, they kindly accommodated our request to leave at 6:30. They packed the shirasu rice bowl breakfast bento-style for us—and even added nyumen noodles so we wouldn’t get hungry later (one was made sundubu-style). Their warm hospitality—doing everything with guests in mind—really touched us. We also consulted them by email before our stay, and they always replied thoughtfully. It was truly a wonderful villa. We would love to stay again when we visit Awaji Island. Thank you for such a lovely time.

Despite the low price, the Room was clean, and being able to take off my shoes and relax on the carpet in a Western-style Room was incredibly comfortable. The washing machine and dryer were free to use, and they even stored my ice packs in the freezer for me. Breakfast was also excellent, with both bread and rice available, plus several kinds of side dishes. To be honest, I wasn’t expecting much, but I was very satisfied. This is a Hotel I’d like to stay at again. It’s a shame there’s no large public bath, but other than that, there’s nothing to complain about.

This was my second stay, and it was great again. The Room is functional, and the amenities—shampoo and conditioner included—smelled wonderful and left my hair feeling amazingly smooth. Of course, there’s such a wide variety of food that you can’t possibly try everything, but the shrimp tempura was perfectly fried—not overdone—and incredibly delicious. I could eat as much medium-fatty tuna as I wanted and was completely satisfied. Everything else, like the steak and seafood, was also excellent. But the best part, just like last time, was how pleasant all the staff are. The front desk team and the dining staff were all warm and welcoming, and it felt great to see how much they genuinely want guests to enjoy themselves—and how much they seem to enjoy their work too. That’s why it’s still so good!! I’d love to stay again.

Our family has been coming here for four generations since the early days, and this time the timing worked out, so I visited with my mother and cousin on a trip for three. With its thoughtful design for elderly guests, meals that make the most of excellent ingredients in a satisfying yet not excessive amount, and a spotless bath area kept clean with frequent cleaning, it truly is a wonderful, prestigious Accommodation. Most places have one or two little moments that make you think “Hmm?”, but from arrival to departure everything was comfortable, making for an excellent stay. Next time, around autumn, I’m hoping to visit again on my own for a change of pace—or perhaps with just my son.

I stayed for a Multiple Night Stay. The Room was clean, and since it was on the ladies-only floor, the DHC amenities were excellent! It’s a shame the ladies-only floor will be discontinued, but disposable items are available at the front desk. If you could also offer hair irons for loan, that would be great. Whenever I stay at a Business Hotel, I always wish there were anti-bedhead hair styling water available (even as a loan item).

Overall, we had a very satisfying stay. A clean property, a buffet, and a large bath! We enjoyed our reserved table tennis, and afterward you kindly extended our karaoke time by an extra 30 minutes. Thanks to the thoughtful hospitality of the Hotel staff, my children in their second year of working life were able to forget their daily stress and smile more. Thank you for a truly wonderful day.

I stayed here to catch an international flight departing in the morning. This was my second stay, following last year. As soon as you leave the Hotel, you’re at the departure lobby, and both check-in and check-out are smooth, so it’s stress-free. The Room I used had a separate bath and toilet, which made it very convenient. I was also happy that the amenities were Decorté. Some beds don’t suit me, but at this Hotel I didn’t hurt my back at the start of my trip, and I felt reassured even for a long flight afterward. I have no complaints. I’d like to stay again.

We were very satisfied. The Room was clean, and the amenities were well stocked. The kids were really happy and had a great time playing, so we were glad. We would like to stay again if we have the opportunity. Thank you very much.

It was close to Disney and reasonably priced, so we chose to stay here. The Room was clean, and having the bath and toilet separate was great. I thought it would have been even better if there had been a chair in the bathroom. I’d like to stay here again when visiting Disney.

I made a Reservation for a single Room and arrived about 30 minutes before check-in on the day, but the front desk staff told me the Room was ready, so I was able to check in right away and head up to my Room. Their service was excellent. When I entered, I was surprised to find a spacious twin Room. Since I had originally booked a single Room, I really appreciated being able to relax in such a roomy space. The Room, bathroom, and toilet were all very clean. I would definitely like to stay here again.

It was cozy, clean, and pleasant. The proximity to the station was convenient.

I stayed for one night during summer vacation to meet friends in Nagoya. The Hotel is located just outside the Shinkansen ticket gates, so there was no trouble finding restaurants or souvenir shops. The building was quiet, and the Facilities were well maintained, making my stay very comfortable. What I especially appreciated was that there were stairs in front of the elevators, which I could use during busy times. If I have another chance to stay overnight in Nagoya, I would like to stay here again. Thank you very much.

About five years ago, I stayed at your Hotel on a tour arranged by a travel agency and was deeply impressed, so I returned for personal reasons. This time, on an independent trip by private car, I was once again amazed by the magnificent building that suddenly appears along the cliffside.\nDespite the rainy season, we had a clear view over the Tsugaru Strait, and to our delight the hydrangeas were in full bloom.\nThe Onsen was also excellent. The cuisine truly reflected local Tsugaru flavors; everything was delicious, and in particular the specially ordered large abalone grilled on a ceramic plate was outstanding.\nThank you very much for your hospitality.

Staying at this price during the Obon holiday is wonderful. Although the exterior looks a bit worn, the inside has been nicely renovated and we were able to stay comfortably. The meals also offered sufficient quality and quantity for the price. However, perhaps because it was Obon, dinner felt drawn out as it took quite a long time for the next dishes to be served. That said, it was an Accommodation with excellent value for money and a high level of satisfaction.

The Room was pleasant, with no wasted space, and the large TV was great.\nIt was also very nice that the bathroom area and the bed area could be separated with a curtain.\nTwo small things I noticed: there was no bottled water, so I wasn’t sure whether the tap water was drinkable, but luckily there were convenience stores and a drugstore nearby so I could easily get some.\nThe other thing—only slightly—was that a bit of morning light came in through the window curtains. Other than that, the location was excellent and it was a very good Hotel where I felt no inconvenience at all. It made me want to go to Nagoya specifically to stay at this Hotel again.\nThe staff’s smiles were very welcoming—not only at the front desk, but also the person who helped with cleaning.\nI would love to stay again.