전국 × 고객 서비스 평가가 높은 호텔·료칸 - 288페이지

I used to stay at Hotel Route-Inn Oshu every summer when visiting home, but this time I made a Reservation at Kanegasaki. The Room felt more spacious than in Oshu, and my three-night stay was very comfortable. It was also great that I could check how busy the restaurant and public bath were from my Room, and the ample parking made my stay worry-free. I would like to stay with you again next year. Thank you very much.

The hotel is close to the station, which made traveling by train very convenient. On both the first and second days, we left our luggage with them while sightseeing, and the front desk staff were very helpful. Especially on the second day, our pickup was later than planned, but they assisted us with a smile and even showed concern about the sudden rain. Thanks to them, we were able to leave Mino-Ota feeling great.

All the staff were very friendly, and we had a comfortable and pleasant stay. The food was delicious as well. We would definitely like to stay again.

The Room was very bright and clean thanks to the overhead light with daylight-white color temperature. Bright sunlight also came in through the window, which felt wonderful. I chose this affordable Hotel with breakfast mainly for its convenient location near the station, but I was very satisfied and would like to stay here again next time. They also provided deodorant wipes and a welcome drink service, making for a very fulfilling stay.

I wanted to see the Okinawa rail, and I tried at another Accommodation last year but couldn’t find one. This year, determined to succeed, I stayed here. As a result, I finally got to see the Okinawa rail and was extremely satisfied. It was thanks to the staff’s kindness and all the helpful information they shared. Thank you very much. Someday, I’d love to come back again to see that adorable Okinawa rail.

We stayed for a family trip with breakfast only. The room has four beds, and thanks to the two-seater sofa and table, even four adults could relax comfortably. The bathroom area was spacious and clean, and we enjoyed a relaxing bath. The view from the window and from the restaurant was wonderful, and breakfast was delicious. Since this trip was mainly for sightseeing, next time we’d like to spend more time relaxing at the Hotel. Highly recommended.

Both the quality and quantity were excellent, and we truly enjoyed a delicious dinner. We were especially impressed to be served grilled sweetfish with salt, which we never expected. Thank you very much.

Our family of three stayed in connecting Rooms with two Rooms linked by a door. With plenty of space and two toilets, we were able to relax comfortably. The ski resort is nearby, and you can walk to the restaurant area at Roadside Station Arai. The only downside is that there is only one large Onsen bath, with alternating hours for men and women, so you can’t use it at your preferred time. The staff were very friendly and helpful. This Hotel offers great value for money and comes highly recommended.

A luxuriously designed, calm Hotel for adults. Both the meals and service were very satisfying. The semi-open-air jacuzzi was also available, so it felt like we had it all to ourselves. Personally, it would be best if the bed were a bit softer. It was a wonderful Accommodation, just as the highly rated Reviews said.

We stayed in the penthouse for two nights as a family. It was a stylish Hotel, and the Room was clean, so we could relax and enjoy our time. The breakfast hot dogs and coffee were delicious. All of the staff were kind and helpful. We also appreciated having a water dispenser. Thanks to that, we really enjoyed sightseeing in Hiroshima and made wonderful memories. If we visit Hiroshima again, we would definitely like to stay here. Thank you very much.

I stayed here to watch a professional baseball game. The Room isn’t large, but it’s more than sufficient. There is no bath in the Room, but the shared jet bath is spacious and relaxing, giving you an Onsen-like experience. And breakfast: instead of a typical buffet, the staff brings an individual set meal to you. Rice and miso soup are refillable. I was very satisfied with everything, including the taste. I would like to stay here again next time.

We stayed on a Plan with breakfast and dinner included. We were satisfied with the service, Facility, and meals. Its excellent location close to the outlet mall was also a big plus. This is a Hotel we would like to stay at again. The staff were very kind.

I stayed here during a 3-night, 4-day Tohoku touring trip. The property is a bit old, but it was clean and the Room was spacious. The laundry was free, and only the detergent was paid, which was very helpful. Since there are places I couldn’t visit due to the rain, I’d like to stop by again.

It’s not luxurious like a Resort Hotel, but it has everything you need (the towels were wonderfully fluffy!), and the Room was kept very clean. The shared kitchen has a filtered-water tap, plus a refrigerator, dishes, cookware, and basic seasonings. I also appreciated the free coffee machine and several kinds of tea. If requested, they will prepare a complimentary breakfast of toast, a boiled egg, and yogurt. The washing machine is free to use (the dryer is paid), and there is also space for drying laundry as well as clothespins for drying underwear indoors. If you ask in advance, they also provide a Shuttle Service to the nearest bus stop before 10:00 AM (check-out) and after 3:00 PM (check-in). It was the perfect Accommodation for a relaxed, flexible stay while keeping costs down!

I used this property when traveling from Hyogo to Kanagawa. Since it is near the Kasai Interchange, I took a break at R9 before departing late at night. Check-in is easy, and you can check out easily and be on your way. It seemed new and was very clean. I had a very positive impression. I thought it would be nice to have USB ports, etc. The front desk staff were also kind and attentive.

This Hotel offers excellent value for money, and the service was great.

The Facility has been renovated and is very well cleaned, with no pet odors or stains. The meals were delicious, and since it was a weekday there were few other guests, so we could relax without worrying. All the staff were kind, and we were touched to receive an illustration of our pet. They even saw us off until we were out of sight when we left, which made us want to come again. Weekdays are recommended! Thank you very much.

The views from the Facility are simply outstanding. All of the staff were kind and courteous. The bath was small, but very clean and had a great view as well. The food was delicious. Thank you very much.

The interior of the building feels a bit old, but the Room bath was long enough that I could stretch out and relax. Also, while breakfast was not a buffet, it looked stylish and cute; the bread was warm, and the omelet was very delicious. If I have the chance, I would like to stay here again.

This is an ideal Hotel for families with children. We stayed as a parent and child, and it was a trip of nonstop play and plenty of drinks. It rained heavily that day, so we only played indoors. Even so, there was more than enough to do, and our child was completely satisfied. Parents can also relax with a drink in hand while watching their kids play, making it a special getaway for adults as well. Above all, the dedication of the Hotel staff was truly moving. Their care for children felt so professional that it could have been a daycare center. It’s common to see a cake brought out at dinner for a child’s birthday, but this Hotel goes beyond that. I won’t share details to avoid spoilers, but the performance despite the rain became an unforgettable experience. The event starting at 9:00 PM also surprised us with its creative, child-participation format. Parents were exhausted by then, but seeing our child’s happy smile—and the staff’s thoughtful production—made us feel happy too. One challenge was that there is no large public bath. There are only two private baths indoors and two outdoors, so it becomes very competitive. Since you can’t make a Reservation and can only enter if one is available, we managed to use one once by luck but couldn’t find any availability after that. The outdoor open-air baths were difficult in the rain because you have to walk there with an umbrella, so we gave up. Also disappointing was that the Shuttle Service pick-up point at Ito Station has no roof. We waited in the rain, and when a bus finally arrived it turned out to be for another affiliated property—overall it was hard to understand. The price range felt on the higher side, but considering how happy our child was and how devoted the staff service is, overall satisfaction felt high. Thank you very much for taking care of us during our stay.