전국 × 고객 서비스 평가가 높은 호텔·료칸 - 278페이지

I stayed here the night before attending a wedding. It’s a compact Hotel, but it’s close to the station and, above all, very affordable—so I was extremely satisfied. The building felt a bit dated, but I felt that was more than made up for by the excellent service from the Hotel staff. I would like to stay here again if I have the opportunity.

I came to a live concert with my daughter, and on the last day we stayed at Manyo Club Minatomirai. It’s an Accommodation we always stay at whenever we visit Yokohama. This time it was also my daughter’s birthday, so we chose the Girls’ Trip Plan, which included dinner. We had a 2-hour seat Reservation and enjoyed our meal while taking in the night view of the Ferris wheel and more. The staff member who looked after us was very easy to talk to and provided attentive, thoughtful service. Every dish was delicious, and the sea bream carpaccio was especially tender and tasty. Since it was a Girls’ Trip Plan, the vegetable shabu-shabu was great too! We had a wonderful time chatting over delicious food with a beautiful view. I had pre-booked a surprise birthday cake in advance; the chef made it for us, and our staff member even sang “Happy Birthday.” My 26-year-old daughter got to blow out candles for the first time in ages! Thanks to everyone at the restaurant, the surprise was a success. We had such a lovely time—thank you to everyone at Manyo-an. It’s also great that you can go to the Onsen empty-handed. I also like that you can choose your yukata—I pick a different one every time. As someone who enjoys sauna sessions, both the sauna and Onsen were excellent. The sauna temperature is on the higher side—perfect!! I felt completely refreshed on the outdoor relaxation beds. I lost track of time and stayed in the Onsen for two hours. The rooftop footbath has different views at night and in the morning—both are wonderful. At night, especially, the Ferris wheel looks amazing. My daughter and I enjoyed it for about 30 minutes while chatting. Breakfast has so many options that it’s hard to choose. I’m happy you can select grilled items as well—and you can even have sushi or hot pot from early morning. Since it’s buffet-style, staff quickly refilled items that were running low. Everything tasted great. However, depending on timing there were people who couldn’t find seats; it gets especially crowded after 8:00. The coin laundry is close to our Room, and being able to wash and dry everything for 500 yen in two hours was very convenient. I started it before going to the Onsen and picked it up before returning to my Room afterward. At another Hotel there was a washer inside the changing area—I thought that setup would be nice too. It’s also conveniently located near CupNoodles Museum Yokohama (Cup Noodles Museum), Hammerhead (Yokohama Hammerhead), Cosmo World (Yokohama Cosmo World), Landmark Tower (Yokohama Landmark Tower), and more. We truly had an extremely comfortable stay this time. When we come back to Yokohama again, we will stay here. Thank you very much to all of your staff members.

This was my first time staying here. There is a Shin-Chinatown nearby, as well as convenience stores and izakayas, so No Meals Included is not a problem. The air conditioning is commercial-grade and works well, making the stay comfortable. The bath and toilet are also clean Facilities. However, there were some hairs left behind and some dark stains on the tatami mats, but it was within an acceptable range. Thank you for your hospitality.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

I missed the last bus after working late and arrived around 10:30 PM. In the city there were still buses at that time, but I couldn’t make it. The sauna was fully booked, so I looked for a budget option and found this place near the station. Even though it was a triple Room, it was cheaper than APA. They had tea, ice, water, and a teapot set, which was very convenient. It also helped that I could borrow a phone charger at the front desk. They offer a breakfast buffet, so I’d like to try it next time. It smelled great, and if I’d had time I would have eaten it. Recommended. It’s nice that you can drink shochu inside until late at night. I’ll come again—thank you.

Thank you very much for your courteous email support even before our stay. Since we used self check-in and check-out, we were unable to thank the Hotel staff in person. We stayed here on a family trip. It had always been my dream to relax at the Hotel and enjoy fireworks while chatting casually with my family, and that dream came true. Now that our children are grown, I wonder how many more summers like this we will be able to spend together. The Atami Fireworks Festival we watched from Hotel Harvest Atami, the delicious buffet, the bath with a wonderful view—these have become precious memories for us. Thank you very much.

The Room was spacious and really great. Having two bedrooms and two bathrooms was very convenient. My child vomited in the bedroom at night, and I cleaned it up myself; being able to move my child to the other bedroom during that time was a big help. When I went to the front desk to let them know what happened, they told me not to worry, which made me feel relieved. What was disappointing was that we couldn’t use the public bath, and that the pool hours were only until 5:00 PM. It would have been much easier to use if the pool were available until around 6:00–7:00 PM, but in the end it didn’t fit our schedule, so we left without using it.

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, so we were able to relax comfortably. It was also convenient that the sink area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is a traditional physical key, and the building is undeniably old, but if that doesn’t bother you, I think you can have a comfortable stay. It’s very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you.

I stayed here on a business trip. The staff were courteous and the breakfast was good, so overall I was mostly satisfied. As the Facility feels historic, there was a slight odor around the plumbing, and I noticed limescale inside the kettle, which made me hesitant to use it. If more detailed cleaning had been done, I would have rated it even higher. Still, I was generally satisfied and would definitely like to stay again if I have the opportunity next time.

I have stayed at TAOYA several times over the past few years. This was my first time at Kawaji Onsen, and although it was only for one night, I had a wonderful stay—the atmosphere was quiet and the meals were delicious. Some of the staff were from overseas, but everyone was very kind and provided pleasant service. It has become one of the Accommodations I would definitely like to visit again, and I will recommend it to friends. (Just one thing: there is a large stone on the bottom of the open-air bath, and at night it’s hard to see where it is, so I felt it could be a bit dangerous. For that reason, I deducted one star.)

The open-air bath had a window, and I bathed with the screen in place. The Room had a great view, so I could relax and enjoy the scenery while soaking. The Room was compact, and the washbasin was right next to the bed; at first I found it a bit surprising, but it was actually convenient for drying my hair and getting ready. The Room felt slightly humid. I was disappointed that the toilet paper holder and the bath shelf were coming loose. Also, other LiVEMAX properties offered coffee service, but this one did not, and the coffee served with meals tasted weak. The meals were excellent—the simmered splendid alfonsino (kinmedai) was especially delicious, and the Japanese set breakfast was also very good. All of the staff were very pleasant, so I had a comfortable stay. I would definitely like to visit again.

It was worth more than the price. We relaxed as a couple in the Onsen and were very satisfied with the delicious meals. Even my big-eating husband left completely full. The Facility is old, but the garden is beautiful, and we saw a family feeding the koi. The women’s bath is small, so we would be happy if you could rotate it between men and women.

They were extremely kind. The next day, I tried to book a sightseeing taxi, but none were available and I was in trouble. A member of the Hotel staff kindly showed me around for half a day. Thank you so much. It may be rude to say this, but I was surprised to find such a wonderful Hotel in Oki.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

We booked this Accommodation for our elderly parents, with the condition that it had an in-room Onsen. Meals were served at table seating, with handrails throughout, and they even lent us floor chairs and a cane for use indoors. The meals also felt well suited for seniors to enjoy. It was truly a senior-friendly Accommodation, which was a great help.

I’d been curious about this place ever since reading the manga “Ohitorisama Hotel,” and I stayed here for one night before my trip to Naoshima. The entire Hotel was very stylish, and the view from my Room terrace—overlooking the velodrome and the sea—was wonderful. There were no races that day, but it looked like I could catch a glimpse of athletes practicing during the daytime. The large public bath and sauna were also spotless, and the loungewear was so comfortable—I really liked it. I regret not buying it a little (lol). Breakfast had a great variety and was delicious. There were lots of fun options you don’t usually see at typical Hotel buffets, such as marinated sea bream rice bowls, Tenshinhan (crab omelet over rice), clam chowder, and French toast, and I ended up eating too much. All of the staff were cheerful and kind. I was planning to take a taxi to Uno Port in the morning, but they kindly drove me there on their free shuttle bus, which was a huge help. Because of my schedule I couldn’t stay long enough and wish I’d had more time to enjoy everything, but I was very satisfied with this wonderful Hotel!

It was my first stay in a while, and I had a great time thanks to the friendly staff.

This was my first time staying here. I often come to Osaka on business trips. I looked for accommodation near Namba, as close to the station as possible, with breakfast included. The clear directions from the station to the hotel were very helpful. The breakfast was proper and delicious, not like something from a budget chain hotel. I will make this my regular accommodation for Osaka business trips.

As a wheelchair user, I was able to visit with peace of mind thanks to the prompt communication regarding parking and other inquiries from the time of Reservation. I chose a plan with breakfast and dinner included, and I especially enjoyed the conversation with the female staff during dinner. The chef's dishes and the patissier's desserts were very satisfying. If I may suggest an improvement, in the room for three people, setting up a sofa bed made it difficult to use the closet and safety box. While I appreciated that it was prepared in advance, this could be improved. Overall, the location was convenient with moderate traffic in the area and nearby convenience stores, making it friendly for us who traveled by car from out of town. Several international staff members were working as well, but all staff left a kind impression on me. I will definitely use this place again when visiting Osaka!

I stayed here while looking for Accommodation near the Shinjuku area during my trip to Tokyo, and I had a comfortable stay.