전국 × 고객 서비스 평가가 높은 호텔·료칸 - 274페이지

Perhaps because it was the hot season, the Onsen was pleasantly uncrowded every time we went, which was wonderful! There were many types of baths, and we enjoyed them at a relaxed pace. The Room felt a bit dated and small, but we only needed it for sleeping. The staff were kind, and when we left we even received a handwritten thank-you letter—it truly warmed our hearts. Thank you very much.

My wife and I stayed here for four nights and five days on our golden wedding anniversary trip. The meals and service were excellent. We also truly appreciated the beautifully and carefully written travel itinerary, which became a wonderful keepsake. Thank you very much.

I stayed here for one night before going to Taketomi Island. It was very convenient, close to the bus terminal, the remote island terminal, and the downtown area. The welcome drink in the lobby was a nice way to take a break from the heat outside. The Room bathroom is small, but I was able to stretch out in the large public bath and soothe my travel fatigue. I think this Hotel is recommended for those who want an active stay.

We relaxed in the private bath while watching the stars and the moon. It was a blissful time. Even though it was reasonably priced, the Room was spacious and very comfortable to use, and we were also impressed with breakfast. The simmered dishes and rice cakes were delicious, and we ate a lot. It’s a bit far so we can’t visit often, but we recommended it to friends as well. Thank you very much.

Stayed alone on Friday. The renovated Japanese-Western style room was very clean and provided a relaxing stay. Although the room was near the front desk, karaoke room, and kids' room, it was well soundproofed, and once the door was closed, it was perfectly quiet. The large public bath was conveniently close as well. At the dining area, staff members showed thoughtful consideration by arranging seating to ensure privacy whenever possible. The buffet offered an excellent variety of dishes with great flavors, allowing for a calm and satisfying meal experience. Most notably, while many large-scale hotels often have baths where it's unclear if they use Onsen water or regular heated water, this one had authentic Onsen water with a truly pleasant feel. The location is outstanding with breathtaking views of the sea up close—absolutely fantastic! Being a large chain hotel popular among families, I initially wondered how it would be for solo travelers like myself; however, I thoroughly enjoyed my stay thanks to their hospitality. Thank you very much!

I stayed here the night before attending a wedding. It’s a compact Hotel, but it’s close to the station and, above all, very affordable—so I was extremely satisfied. The building felt a bit dated, but I felt that was more than made up for by the excellent service from the Hotel staff. I would like to stay here again if I have the opportunity.

I stayed here after a concert at the National Stadium. Although I wasn’t familiar with the area, it was very close to the station, and the Hotel staff were extremely helpful. The place was clean, and I felt comfortable staying there. Breakfast was also very delicious. I would like to stay here again when I visit Tokyo. Thank you very much. (I didn’t use the Onsen, so I can’t comment on it.)

We stayed as a group of three. It’s hard to find places where three people can stay in one Room, and even when you do, many Hotels are quite small. This was the first time we were able to relax in a spacious Room. The Room was thoroughly cleaned down to every corner. At many Hotels and Ryokans, I’m often disappointed when I notice dust in the corners, but this place was spotless and felt genuinely caring. The breakfast buffet had a wide variety of options and was delicious—I wanted to eat it again and again. Located on Port Island away from the crowds, we also enjoyed the sea views and night scenery. Many places seem to close at night, so it may be better to have dinner on the mainland. I would like to choose this Accommodation again next time I visit Kobe.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

Perhaps due to the age of the Facility, there was an issue where the drain clogged and wastewater backed up, but they came quickly and handled it promptly. I would like to stay again.

This was my first stay, and I really enjoyed the beautiful views, the clean Room, and the delicious buffet. The paella was especially tasty. Since it was a weekday, the lounge wasn’t crowded, and I was able to enjoy plenty of alcoholic drinks. It was a very satisfying stay. Thank you very much. I would like to stay again.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

This is a very clean and pleasant Hotel. The Room we stayed in had a massage chair, which we enjoyed using over the two days. The toilet and bath are separate, which was very convenient. There are also plenty of restaurants nearby, which was helpful. We would be happy to stay again.

This was my first time staying here. There is a Shin-Chinatown nearby, as well as convenience stores and izakayas, so No Meals Included is not a problem. The air conditioning is commercial-grade and works well, making the stay comfortable. The bath and toilet are also clean Facilities. However, there were some hairs left behind and some dark stains on the tatami mats, but it was within an acceptable range. Thank you for your hospitality.

First of all, thank you to the front desk staff for your courteous service from check-in onward. I carefully checked the weather forecast and decided there would be no snowfall, then hurriedly planned a trip to my beloved Hida Takayama and Okuhida. After leisurely enjoying the old town streets, I headed to the Accommodation and arrived around dusk—only to see white flakes falling from the sky. In the end, it worked out perfectly. The early-morning Onsen was a stunning open-air bath with snow viewing and a softly lit winter landscape. With no wind, I was able to enjoy a quiet moment all to myself and Clear away my daily fatigue and stress. The indoor bath also had a lovely interior and atmosphere, was beautifully cleaned, and I enjoyed a full hour—completely satisfied. The Yakult drink service in the post-bath lounge was another thoughtful touch; I ended up having three. Breakfast afterward was outstanding for someone who loves Japanese food—I had three large bowls of rice first thing in the morning. Hoba miso, “tsukemono steak,” kombu rolls, simmered ganmodoki, steamed vegetables, miso soup with fried tofu… And as if that weren’t enough, I even finished off some special curry rice. Now I’m slightly nervous about my next regular checkup with my hemoglobin A1c likely going up… On the way home I did some light exercise by strolling around Takayama again: Sakurayama Hachimangu Shrine, the Takayama Festival Float Exhibition Hall, Hiroshige’s baumkuchen shop, a cat café, and more. This is an Accommodation I’d like to visit again anytime in any season—and one I truly hope to stay at again. Next time I’d love to try dinner as well. When I noticed the interior (tatami flooring?), it felt familiar—then I realized it’s part of the same group as Hida Hanazato no Yu Takayama Ouan. Once again, it struck me as a wonderful concept: clean and beautifully Japanese in style. Thank you very much.

As soon as you step into the lobby, a Nebuta display welcomes you overhead. The staff at both the front desk and the restaurant were kind and helpful, making my first stay here smooth and enjoyable. I will visit again in August and November.

The amenities were excellent. They seemed to have changed from before, but I really liked the body wash—it lathered well. The body towel was just the right softness, and I enjoyed a very comfortable bath time. The toothbrush was also soft and made it easy to brush my teeth. For breakfast, you choose one main dish, and items like salad, bread, and rice are served buffet-style. I also liked the previous style of choosing either a Japanese or Western set breakfast, but with the buffet I could enjoy as much of what I like as I want, which was great. I will visit again. Thank you very much.

The hospitality and the Room were excellent. I would like to stay again.

Nearby is Kuromon Market, and a short walk will take you to Namba Grand Kagetsu (NGK) and Ura-Namba, with plenty of places to eat and shop—an extremely convenient location. It’s quiet at night so you can sleep well, and the value for money is excellent.

The room was upgraded at check-in, and I appreciated the spacious room on the top floor. The large public bath on the first floor is not an Onsen, but it was spacious enough to stretch out comfortably. The room amenities were also sufficient.