전국 × 고객 서비스 평가가 높은 호텔·료칸 - 271페이지

I was surprised by how spacious the Room was, and it wasn’t a unit bath—there was a larger vanity and plenty of space, so I could relax and take my time comfortably! Breakfast was also very delicious. There was rice with raw egg (tamago kake gohan) as well as bread, and everything tasted great. I wasn’t expecting much, which made it even more impressive.

They securely stored my suitcase early in the morning, and I checked in when I returned. The only downside was that there’s just one elevator (it might be best to allow extra time, especially when you’re in a hurry). When I went out and came back to my Room, the Skytree was sparkling right in front of me. After enjoying the view to my heart’s content, I used the bath-hopping pass to head over to Nono Annex and enjoyed the black Onsen. I also made sure to enjoy the late-night soba, and then had some ice cream available in front of the Onsen on the 10th floor of this Hotel… (there were four flavors, but two were sold out… it was disappointing that the one I really wanted was gone). While relaxing with it in my Room… I could hear the guest next door snoring—honestly funny. The walls must be thin. Bad luck with this Room. The next morning, I enjoyed the 10th-floor Onsen again and had some drinks as well, and I successfully caught the early-morning Spacia X departing from Tobu Asakusa Station. Since it was so early, I only glanced at what looked like a delicious breakfast… I chose this Accommodation solely because it’s close to Tobu Asakusa Station, and aside from bad luck with my Room, everything else was completely satisfying. Thank you very much. If I asked at reception, would they have given me earplugs? lol

I stay at this accommodation almost every month. The location is quite convenient, though it's near the entrance of Nishiki-San district, and above all, it's very affordable. Mineral water service started at the end of May. Cleaning might be challenging due to staff shortages, but this time, the bottom of the unit bath was extremely slippery, possibly from soap residue. This has never happened before...

It was the season of fresh greenery, and the Accommodation was quiet and surrounded by nature. I had made a Reservation for a Room without a view, but they kindly upgraded me to a higher-floor Room with a better view. From the Room, I could see the river and mountains, and also look down on the courtyard with a pond—an open and relaxing Japanese-style room. It felt worth choosing even if it cost extra. The Onsen had an atmospheric bath with excellent water quality, and I could soak at ease. The outdoor bath lighting at night was beautiful. Dinner was half-buffet style, and I ate until I was full. I would definitely like to stay again—thank you very much.

Conveniently located within walking distance of both JR Sakuragicho Station and Keikyu Hinodecho Station, with easy access from Shinkansen stations and Haneda Airport. There are plenty of restaurants and izakayas nearby, so finding food is never a problem. The Hotel Room is small but clean, and amenities are well stocked, including shampoo, basic skincare items, and pajamas. Complimentary drinking water and ice cream bars are also a nice touch. I was slightly bothered by the sound of trains running until around midnight, but considering the location and services, it’s a minor issue.

It wasn’t luxurious, but it was a Hotel with everything we needed. Located at the entrance to an arcade shopping street, with a convenience store, McDonald’s, Saizeriya, Mitsukoshi, and many restaurants nearby. It’s within walking distance of Sendai Station. The seating area is compact, and if you’re working at the desk it can be hard for others to pass by, but the bed was very comfortable. The bathroom and toilet are separate, and there’s also a changing area, so it was convenient. The room was also well cleaned. There were plenty of coin lockers available before and after check-in/out. The lobby is spacious and some guests spent time there; before check-in the breakfast café was open as well, so we could relax there. The colorful cream soda was cute and delicious. We stayed here to attend a live show at Tokyo Electron Hall—it's close by and highly recommended!

There are many cats on the property, and some of them will let you pet them, which is incredibly soothing. On the other hand, if you’re not comfortable around cats, it might be a bit tough. At night, when I went to the “Star” bath, a kitty had snuck in and was curled up in a changing basket (lol). Many of the staff are from overseas, but everyone’s attentiveness was truly outstanding—from guiding us to our Room to serving meals—so I never felt uneasy during my stay. Most importantly, the Onsen was fantastic: we were able to reserve several large baths for private use, and it was a lot of fun. If there’s one thing to note, since it’s surrounded by nature, you may see some insects. I was also worried about mobile reception, but Rakuten Mobile and au worked without any issues. I’d love to visit again when the weather is cooler.

I stayed for one night and had a comfortable experience. First of all, the location is excellent. It’s very close to Sapporo Station, and within walking distance to the Clock Tower, Odori Park, and Susukino. There’s a Lawson convenience store in front of the Hotel and a Seicomart around the corner, which was very convenient. The Room was small but clean and functional. It would have been even better if mineral water was provided. Breakfast wasn’t bad but not particularly outstanding either—it was average overall. I appreciated that they had soup curry available. They kindly stored my luggage both before check-in and after check-out, which was helpful. However, during check-in payment, I noticed that the amount presented was before applying the IKYU discount; if I hadn’t caught it, I might have paid the full price without realizing it. When I pointed this out, they checked and adjusted it to reflect the discounted amount. From outside, it looks simple like a typical Business Hotel; however, while not spacious, the front lobby is stylish and clean. The neighboring Aspen Hotel from the same group is larger and more impressive in appearance; still, this smaller-scale atmosphere here left a positive impression on me as well.

I stayed here for a concert. The front desk staff were very courteous, and it was a great experience. I’d like to stay here again next time! I also made some wonderful summer memories. Thank you very much.

Although it shows a bit of age, the Room is clean and easy to use. Above all, the breakfast buffet has a great selection, and everything is delicious. Shimonoseki is famous for fugu. They even offer fugu skin in vinegar—just what you’d expect from a Hotel in Shimonoseki. Highly recommended.

I booked this Hotel because I wanted to visit the Naruto Whirlpools and the Otsuka Museum of Art. It was a bit far from Naruto Station, but it was just a one-meter taxi ride, and the Kosoku Naruto bus stop is also nearby, so it was very convenient for getting anywhere. The welcome drinks were also excellent. If I have the chance, I would definitely like to stay again.

We truly felt the Hotel’s warm hospitality. Your greetings and temporary luggage storage were very helpful. Breakfast offered a wide variety of options, and everything was delicious. With the Hotel’s Kawagoe map, we were able to explore Koedo smoothly. It became a fun and memorable trip, and we felt the accommodation cost with breakfast included was a great value. Thank you very much.

We stayed here to celebrate my mother’s 88th birthday, as she has grown older and sightseeing has become physically difficult for her. There were some misunderstandings on both sides regarding the Room, but thank you very much for your heartfelt attention to every detail. Thanks to you, my mother was delighted and said she was able to enjoy a truly wonderful birthday. This was all thanks to the entire staff. Thank you again. We would love to stay again during the autumn foliage season.

Located just a short walk from Obihiro Station Bus Terminal, the access is excellent. The front staff were kind and welcoming, always greeting guests with phrases like "Have a nice day" as they passed by. Complimentary onsen bath salts were provided, allowing for a relaxing soak. The room was thoroughly cleaned and very tidy. Thanks to booking several months in advance, I was able to stay at a very reasonable price. One downside was that my room was right next to the elevator, so I could constantly hear the sound of it moving up and down through the walls (it sounded like a dryer). However, I still managed to sleep well due to being tired—the bed and pillows were comfortable. Requesting a room farther from the elevator in advance might have avoided this issue. On the other hand, breakfast options were plentiful and delicious, including meat dishes, steamed vegetables, and omelets. Adding more variety in bread (such as sweet Danish pastries) or desserts (like sweet potato treats unique to Obihiro) would enhance satisfaction even further. Overall, this is an excellent Hotel with high satisfaction levels—I would definitely choose it again for my next stay in Obihiro!

The bus stop is nearby, making it a great location for getting anywhere in Kyoto City. The Hotel also has parking and had a calm, relaxing atmosphere. The lobby was tastefully arranged, and the Room was clean, well-equipped, and comfortable. The staff were polite and attentive, and I would like to stay here again.

It was our first time visiting LEGOLAND, and we stayed at the LEGOLAND Hotel. The interior was so cute, and the kids were thrilled. It seemed perfect for our two boys (2nd grade and kindergarten). They want to see a different Room next time, and they’re already making plans for our next trip. All the staff were kind, and we had a very pleasant stay. If I had one wish, it would be nice if even the standard Rooms had a separate bath and toilet. We’d love to come again!

Although it’s a bit far from the station, the surrounding area is residential, so it’s very quiet. The Room was even more spacious than it looked in the photos, and having a balcony made it very comfortable. Some Reviews mention that the bathroom is small, and it is indeed smaller than in a typical Business Hotel. However, I’m not very tall, so it didn’t bother me. Rather, I liked that the toilet and bath are separate, so it felt like using them at home. At check-in, I asked a few questions such as whether my luggage could be stored after check-in, and the front desk staff answered everything politely, which left a good impression. Overall, this is a Hotel with high satisfaction, and if I stay in Chichibu again next time, I would like to use it.

I stay at Comfort Hotel properties in various areas. Kitakami was good as well, but I would like to mention one thing. There was a large amount of black lint-like debris on the Room carpet. It wasn’t noticeable when standing, but it stood out when sitting. It seemed like the kind of dirt that could have been removed with proper vacuuming during cleaning. The next morning, I informed the front desk and had the Room cleaned, and after that I was able to spend the following three days comfortably. Because of my work, I stay at Hotels throughout The whole country. Even if a Facility is old, I think it is a good Hotel as long as it feels clean; on the other hand, even a new Hotel can feel unpleasant if cleaning is not thorough. In the past, I stayed at a Hotel in Naha that was only about one month old, and it was exactly the latter. Please continue improving so guests can use your Hotel with peace of mind. I will continue to stay with you in the future.

This was my first stay at APA Hotel, but I had a comfortable experience. The front desk staff were pleasant, and I would like to stay again.

After sightseeing at Okaido and Matsuyama Castle, I arrived within walking distance. Near the front desk, you pick up essentials such as bathrobes and brushes to take to your Room. There is also a sake tasting service. On the second floor, there are massage chairs and a manga corner. There is also a limited-time drink bar where you can enjoy free sours and highballs. Mini ramen is available as well. With rental bicycles, it’s easy to access Dogo Onsen and nearby Kotobuki Onsen (Kotobuki Onsen is inexpensive). Breakfast was more than sufficient, with items like jakoten fish cakes and Pon Juice. This Hotel offered outstanding value for money, and the front desk staff were very pleasant and helpful.