전국 × 고객 서비스 평가가 높은 호텔·료칸 - 269페이지

Despite checking in at 11 PM, the staff's hospitality was absolutely perfect. The scent of the hand soap was amazing and left a lasting impression. I will definitely stay here again!

We stayed here as a family. On the way to the Ryokan, it felt very retro and we were a bit worried, but the staff member who checked us in was extremely kind, and we would love to stay again. Thanks to you, we had a wonderful trip. Thank you very much.

I stayed here again for work for the first time in over 20 years. It brought back old memories, and the bath while looking up at the sky and the meals were really good. The various transportation options are also very convenient, so I think it’s excellent overall.

This is my third stay, as I have returned for the great location and hospitality since my previous visit. The amenities are well stocked, from makeup remover to skincare, and the Hotel staff are very courteous, making it a place where you can stay with peace of mind. It is especially quiet at night, and close to COREDO and Mitsukoshi, with the Ginza Line subway nearby as well. Only smoking Rooms were available, but when I requested a non-smoking Room despite knowing it might be difficult, they kindly accommodated my request. The Room was comfortable and Wi-Fi worked well. I would like to stay again.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

I stayed here on my way back from Osaka to Tokyo. - The Room was clean. - The Onsen is small but comfortable. - There is a welcome bar (I didn’t use it). - Breakfast is included. - All the staff are friendly. I was very satisfied. Thank you!

The welcome drink was much appreciated. Thank you. I wished there had been beer. I enjoyed the Onsen. I would like the women-only hours to be adjusted, even if it’s either at night or in the morning. There are only two sinks in the changing room, so they were taken and I couldn’t use them. I had to hurry back to my Room. Other than that, I was satisfied.

First, the Tsuyahime rice was delicious. Speaking of Yamagata, the imoni stew was also tasty. I would have liked it to have more ingredients and some green onions, but it was still good. The downside is that there is only one elevator. Since you often need to go back and forth to places like the large public bath, it gets crowded with just one.

My stay was very comfortable, and the service was excellent. It’s right in the middle of a busy downtown area, so if you go out at night to buy snacks or drinks at a convenience store, you’ll see all kinds of people. It didn’t bother me at all. I’d like to stay here again.

I’ve stayed here several times, but this was my first time at Kobushi. ○ There is a gap at the bottom of the Room door, so outside noise carries in easily. ○ Because there is no door to the dining area, food smells spread throughout the entire floor. Also, dinner time is set at 90 minutes, and the next dishes come slowly. When dining with a child (one-plate meal), they finished early and it was difficult. These two points were drawbacks. Everything else was perfect. You can enjoy yourself from morning until late afternoon the next day! You can play a lot and relax, and everyone from children to adults will be satisfied. No matter how many times we come, my child says they want to stay again. Regarding meals, I’d appreciate it if the serving pace could be faster for guests with children—once they finish eating, they have nothing to do.

It is conveniently located right in front of the station one stop from Sendai Airport, with a convenience store next door. The Hotel staff were also very kind and gave us helpful information about nearby sightseeing spots. The free breakfast and the natural Onsen Facility were both excellent. When I use Sendai Airport again, I would definitely like to stay at this Hotel.

The building feels old, and some areas are dimly lit, which can feel a bit unsettling. The front desk staff are easy to talk to and very pleasant. Parking in front of the Hotel is limited, but there is a second parking lot right across the street, so it’s not an issue. It’s nice that there are no foreign guests staying here. There are two massage chairs, but one was broken and couldn’t be used. (Since it’s free, no complaints.) It’s also good that you can pick up only the amenities you need at the front desk. They also offer free coffee and tea, which is a nice touch.

I stayed for one night with my parents (three of us total) with both dinner and breakfast included. The Accommodation had a calm atmosphere centered around hinoki cypress, and I felt truly relaxed while enjoying the scent and warmth of the wood. The French dinner was carefully prepared dish by dish, and I was completely satisfied with both the presentation and the taste. Breakfast was also delicious, made with local ingredients, so I thoroughly enjoyed the meals throughout my stay. I also used the on-site public bath; since it was a weekday it wasn’t crowded, which allowed me to soak at a leisurely pace. Most memorable of all was the staff’s hospitality. Everyone greeted us with a smile and kindness, and their thoughtful attention to detail made me very happy. I felt comfortable from start to finish, and it was such a wonderful place that it naturally made me want to come back. My family loved it as well, and it became a great memory for us all.

I don’t usually write a Review, but I was so satisfied that I couldn’t help myself! This Accommodation is perfect for a trip to Kyoto!! Even though it’s relatively new, the hospitality is flawless—more attentive than many luxury Ryokan. The smile and greetings from the staff member who assisted us were wonderful, and every interaction felt genuinely pleasant. Of course, all the other staff were also excellent. We traveled with an 8-month-old baby, and they quickly provided amenities (a diaper trash bin). They even selected and brought welcome drinks to our Room—almost too kind. Since we made a Reservation the day before, we couldn’t add dinner. But because we ended up snacking while exploring Kyoto anyway, we were honestly full—so it worked out well! And they offer a late-night snack service, which was fantastic. Breakfast was also outstanding—you can make ochazuke or dashi ochazuke, leaving nothing to complain about. The Room was spacious enough that our child could sleep in a separate area. It was quiet enough for us to relax without worrying about noise. The bath was large as well, and being able to top up with hot water at any time was much appreciated. Overall, for exploring Kyoto (especially if you plan to focus on street food or want to take things slow and enjoy the atmosphere), with that location and service, I would absolutely choose this place again next time. Room: Kuukei

From check-in to check-out, all the staff were consistently kind, and the service was impeccable. The Facility was new and well equipped, making our stay very comfortable. While the location is not particularly convenient for transportation, there is a Shuttle Service to the nearest station, so we did not feel much inconvenience. Overall, it is a wonderful Onsen Ryokan that we would definitely like to visit again.

It started with the open-air bath in a separate annex, and the Onsen was wonderful. I left the Accommodation in a hurry because it looked like my return train might stop running due to the weather. Next time, I’d like to stay for two nights and relax—enjoying the Onsen and spending plenty of time reading.

I was able to make a Reservation easily, and since I linked it with PayPay, payment was also simple. I’m satisfied because it was cheaper than other sites.

The staff were very courteous, and we had a wonderful trip. We were very satisfied with the guest room and the bath. We would love to stay again when we visit Kagoshima.

I stayed for one night. The directions from the station were simple and easy to follow. I have stayed at Route Inn many times before, but this was my first time at this location. The large public bath was spacious and relaxing, and it helped relieve my fatigue. As expected, the breakfast was delicious, and I was very satisfied. A staff member cheerfully said, “Thank you very much. Have a great day,” to guests, which made me feel refreshed from the morning. It was a short stay, but thank you very much.

From the outside, the building may appear old, but inside it is clean and well-maintained. The front desk staff provide excellent service with warm smiles. While the large public bath has an older feel, it is kept very clean. The Room was also clean and tidy. The restaurant offers simple meals, but the staff's attentive service was commendable. Please note that the large public bath can get very crowded depending on the time due to many day-use guests.