전국 × 고객 서비스 평가가 높은 호텔·료칸 - 267페이지

I stayed at this Hotel because I didn’t want to walk from Tojinmachi Station to the dome. There is a bus stop right in front, and taking Bus No. 4 is very easy. On the way back, a taxi cost about 1,500 yen. There are also plenty of restaurants nearby. The front desk staff were polite and always smiling.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

I’ve been using it for a long time, and I believe it is managed exceptionally well—far superior to Tabo Facility.

I stayed here on a business trip to Okinawa. Regarding the multi-story parking garage operations that others had mentioned, the staff explained everything carefully, and I was able to park without any stress. It would be even better if there were a space near the entrance of the garage where guests could temporarily place their luggage. The front desk staff at check-in were professional; although they were from overseas, communication was not an issue. The Room was very spacious for one person, as this is a condo-style Hotel (in a good way). There were many features that highlighted the benefits of a hotel condo, such as a large refrigerator, a comfortable sofa, and a spacious vanity area. The view of American Village from the lanai was also wonderful. Staying just one night felt like a waste—I think this Hotel is ideal for families planning a Multiple Night Stay. I’ll stay here with my family next time!

My spouse and I stayed here after a round of golf. Being able to stay at the adjacent Hotel after golf was very convenient, with no travel needed. It was also great to be able to soak in the Onsen after golf and relieve our fatigue. Dinner was a buffet, but it was in the same venue as lunch during golf, so we thought choosing a course meal might have been better. At breakfast there was someone cooking omelets, so we feel having a live kitchen at dinner as well would improve the quality of the buffet. While temperatures in the Kanto region were around 35°C, Tsumagoi Village had a high of about 28°C, which made it very comfortable. We would like to visit again as a summer retreat.

We stayed for 3 nights and 4 days starting August 19. According to the Hotel website, some parts of the Facility were affected by Typhoon No. 13, but we were able to spend our time with almost no inconvenience. The private beach, the restaurants (Piki, Anelia, and Premium BBQ), and the snorkeling tour—all exceeded our expectations. The beachside villa with an outdoor jacuzzi was spacious, spotless, and incredibly comfortable! Relaxing at the beach café with a cold drink while gazing at the Yoron Blue sea was simply the best!! Above all, we were truly moved by the staff’s warm smiles and thoughtful yet unobtrusive hospitality. Just one small point: the refrigerator was only about what you’d find in a Business Hotel... Since the first floor had a full dining area and kitchen, we wished there had been at least a small household refrigerator. This was our first trip to Yoron Island. Thanks to Pricia Resort, we enjoyed an exceptional paradise stay. We will definitely return. Thank you very much.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

Six of us in our late 40s to early 50s stayed here. We originally planned to come by motorcycle, but due to the typhoon forecast we came in one car. The Itoen Group offers excellent value for money. The meals vary slightly by area, which made it enjoyable. We didn’t do any sightseeing in Shimoda this time, but the townscape has a strong sense of history, and we’d like to return for sightseeing in Shimoda next time.

Some areas inside the Hotel felt a bit dated. This is a matter of preference, but I wished there had been a pleasant fragrance throughout the Hotel. In the club lounge, the group next to us got into an argument, which was distracting and spoiled the atmosphere, which was disappointing. It seemed to be the same group, but I also hoped they would be more considerate about wearing strong perfume in the dining area.

The Room was very clean and comfortable. I’m glad I chose the breakfast-included option. Thank you very much.

The staff were very kind. The location was easy to find, and the free parking was a great help. There are many tourist spots and restaurants nearby, which was convenient. I would like to stay here again if I have the chance.

Great value for money and very clean.

- The staff were very helpful. - The dishes included in the course were delicious and generous for the price. - We were too tired from sightseeing before arrival to see everything, but there were many kid-friendly spots inside the Hotel, which made it great for families. - When traveling to Fukui near this Hotel again, we would like to stay here again.

I stay here every time I travel for work. The free breakfast is a nice bonus, and overall it’s a satisfying Hotel, but this time I noticed a soccer-ball-sized drink spill stain on the Room floor, which concerned me a bit. For that reason, I rated only the guest Room 4 stars.

I chose this Hotel for its ideal location to visit the Shiretoko Roadside Station and try grape shrimp. Considering sightseeing around the Shiretoko Peninsula, I don’t think there’s a better Hotel. They were very considerate at check-in, which was a big help. Dinner was served as a set meal, and the salmon roe rice bowl at the breakfast buffet was absolutely delicious. The Hotel has a sense of history, but the staff’s attentiveness and service were extremely satisfying. The Room was also kept very clean—there was nothing to complain about. After returning home, I realized I had left something behind. When I contacted the Hotel, they found it and sent it to me, which helped me so much. Even then, their response wasn’t unpleasant at all—they empathized with me and said they were glad it had been found, which left a great impression. I didn’t get to see any whales on this whale-watching trip, so when I come back for another try next time, I’d definitely like to stay here again.

Thank you for contacting us promptly about the meal change request and for accommodating it—it was truly helpful. The Accommodation was clean and bright, and the meals were delicious. It was my first time staying at Kyukamura, but I would like to stay again. Thank you very much.

Considering the location, service, and timing, the price was exceptional. All the necessary essentials were provided. The front desk and staff were very polite and attentive. However, there was only one room card key, which needed to be inserted in the slot for electricity in the room. This made it slightly inconvenient to leave the room when my companion was using the bathroom or shower. For this reason, I rated the Facility 4 stars. That said, given the price point, it felt understandable. Overall, I was very satisfied. Thank you so much!

This was my first time staying here. I am grateful for the kind assistance from the front desk staff, housekeeping staff, and dining hall staff. The Room was clean and comfortable, although I did notice some minor cracks and peeling on the wallpaper. The bathroom, though compact, was well-maintained and allowed for a relaxing experience. Breakfast had slight menu variations over two days, and I especially appreciated having porridge available as it suited my sensitive stomach. I slept well and had a very pleasant stay. Thank you!

- Located within the Tanukikoji Shopping Street, most shops are nearby, and it's only about a 10-minute walk to Odori or Susukino, making it very convenient. Even on rainy days, you can move around without getting wet thanks to the arcade and underground walkway. - As a "Books Café," guests can borrow books to take to their rooms. Walking around for sightseeing during the day and relaxing with a book in your room at night is wonderful. - The room might feel small, but it's spacious enough for one person. It has a calm and stylish atmosphere. The luggage storage is convenient, and having a bath with a washing area is rare compared to other accommodations. However, the shower water pressure is too strong; if left in its holder, shorter individuals like me may find that the water goes over their head... Also, since there’s a café on the first floor, only powdered green tea is provided in the room—no mineral water service either. Using the café every time can be costly, so I brought my own tea bags and water instead; this was slightly disappointing. As someone who always buys lots of books while traveling, I think this accommodation where you can borrow books is fantastic. I’d love to stay here again if I have another chance!

This Hotel is ideal for events. The Room was excellent—spacious enough to enjoy a luxurious stay even when traveling solo. There is also a Shuttle Service, but since I arrived after work, I missed the last bus from Gamagori Station and took a taxi from the station instead.