전국 × 고객 서비스 평가가 높은 호텔·료칸 - 265페이지

I stayed here again after my previous visit, and once again I’m glad I chose this Hotel. The Room was clean and comfortable, and I really enjoyed the breakfast—it was delicious. The freshly made tofu in particular was surprisingly good. This is a Hotel that truly leaves you fully satisfied. Highly recommended!

There is staff at the desk next to the front desk, but only one person handles check-in. I’m not sure whether they don’t notice the line or have decided to serve guests one at a time. Either way, the Room was comfortable, and it’s a shame the property is closing.

It was a comfortable twin Room, and we could even see Lake Kawaguchi from the window. The amenities included everything we needed. Dinner was a half-buffet, which made it easy to choose just the right amount. At the breakfast buffet, you could make your own seafood rice bowl, which made it even more satisfying. I’m only disappointed that I missed the ochazuke time from 9:00 PM (I fell asleep). If I visit Lake Kawaguchi again, I’d like to stay at Breezbay again.

Thank you as always for your continued support. We look forward to working with you again.

The rooftop restaurant at Hotel Fammy Inn Makuhari was delicious and surprisingly affordable!! Their “quick drink set” came with 5–6 appetizers plus a beer for an unbelievable 1,300 yen!! I was amazed when they served things like gyoza, simmered konjac balls, and fried items. Such a great deal!! I also tried some rice bowls—the chashu pork bowl and the teriyaki chicken bowl were both really tasty. And the owner is incredibly handsome!! Since this handsome owner prepares everything one after another by himself, it can take a little time, but I was very satisfied with both the taste and the price. It seems you can use the restaurant even if you’re not staying overnight, as long as you visit for day-use bathing at the large public bath on the rooftop floor. The large public bath is also fantastic—you get a great view over Makuhari from up high. I didn’t try it myself, but I heard their sashimi set meal is also rich and delicious!! And the Japanese breakfast on the first floor is great too. The grandmothers work hard to cook and warmly take care of guests. The front desk staff are kind, and it looks like they also offer Shuttle Service by bus. It’s a bit old in places, but they take great care of you overall—I’d like to stay again.

It is in a very convenient location near the Transportation Center. The surrounding area is a downtown entertainment district, which makes it convenient for going out for drinks, but at night it can feel quite crowded and chaotic. Women in particular may want to be cautious. As for the Hotel’s Facility, the Room is slightly spacious. The bathroom is separate from the toilet and also has a washing area, which was comfortable. However, I was a bit bothered by white limescale marks left on the black floor. Since it’s an entertainment district, I was slightly worried it might be noisy, but at least in the Room I stayed in, that wasn’t an issue. Also, having a 24-hour convenience store on the first floor is extremely convenient. Overall, I think my satisfaction level was high.

Everything was clean and pleasant. Breakfast in the morning was excellent, especially the shishamo. I would have liked tomato juice.

Shizukatei True to its name, this Accommodation was wonderfully quiet and relaxing, far removed from any hustle and bustle, and surrounded by peaceful rural scenery. The road to the Accommodation was a narrow farm lane where passing other cars required care, but clear signs were placed at key points, and as we got closer, banners guided us along the route. Soba-an I had high expectations for the 80/20 soba served at dinner, but it easily surpassed them—it was exceptionally delicious. In addition, many dishes were prepared using plenty of seasonal vegetables, carefully cooked and beautifully presented. We enjoyed a wide variety of flavors and textures, as well as the visual appeal. Breakfast was also an excellent Japanese set meal with plenty of vegetables and a generous number of dishes. Oshu Hiraizumi Onsen The free-flowing natural Onsen water was a little hot, but we thoroughly enjoyed it together with the open-air bath. Finally, what impressed me most during this stay was the staff. From check-in to being shown to our Room; since dinner was served in-room, their smooth service and efficient delivery; after the meal, clearing everything away and then laying out the futons with equally outstanding efficiency; checkout was completed without any waiting time, and they even came outside to see us off afterward. This was our first visit during Golden Week as part of a family trip service day, and my family was truly happy and satisfied. We were deeply impressed by the professionalism of everyone involved.

The front desk staff were polite and very pleasant. The Facility had everything we needed, and we stayed comfortably. They also clearly informed us that socks for indoor use were provided, so walking around never felt uncomfortable at all. We would like to stay again if we have the opportunity.

We had a very comfortable stay. Thank you very much.

The front desk staff were kind and made me feel at ease. The Hotel was clean, and the Room was also spotless and beautiful. The bed was very comfortable, so I slept well. Breakfast offered a wide variety of delicious options, and I felt it was a great-value Hotel.

I was traveling solo and had made a Reservation for a single Room, but it turned out to be a twin Room. There were baths in each building, so I went around to three different locations and really enjoyed it. Even on my own, I never got bored and had a comfortable stay. If I have the chance, I would like to stay here again.

There were a few minor operational issues during breakfast, but the friendly and attentive service more than made up for them, so it was not a problem at all. The Facility and staff in each section were also excellent, and this is an Accommodation I would recommend to others.

I stayed at Zazan Minakami for two days to visit Mt. Tanigawa. I made a Reservation with the most affordable Plan and chose the mini kaiseki dinner course. At around JPY 10,000 per person per night, it was very reasonably priced, so I didn’t have especially high expectations at first. However, the staff kindly prepared a top-floor Room for us, and the view of the Tone River from the window was truly soothing. The Room was spacious and bright, and I was able to relax comfortably. Every meal had gentle flavors and was wonderful. In particular, the tempura served at dinner on the second day was crispy on the outside and tender inside—more memorable than dishes I’ve had at luxury Hotels. Breakfast also offered a wide variety of wholesome dishes that made me happy every morning. Even though it was an inexpensive Plan, we received such attentive hospitality that I’m both surprised and deeply grateful. When I visit Mt. Tanigawa again, I would definitely like to stay here. Thank you very much for everything.

I stayed on the night of a live show and used the plan with No Meals Included just to sleep. It was a weekend when live events overlapped at multiple venues and Yokohama must have been extremely crowded, but everything from check-in to check-out was consistently smooth, making my stay very comfortable. There is everything you need nearby, and it’s a convenient location for getting anywhere. Still, it’s quiet at night. It’s also close to a Minatomirai Line station. The Facility and building do feel a bit old, but the bathroom area was easy to use and there were no issues at all. We stayed for one night with just one small suitcase, but since the Room is compact, it may feel cramped if you have large luggage. Thank you very much for your hospitality!

We have been staying at Inatori Ginsuiso for four generations, ever since my late mother. It is truly a wonderful Accommodation with exceptional charm. Above all, the hospitality of the staff is outstanding. From the time of our Reservation, they carefully accommodated my grandchild’s food allergies, the number of guests in our Room, dining table arrangements, and anniversary requests, which allowed us to visit with complete peace of mind. After arriving, we received a thorough explanation at the front desk and fully enjoyed the lounge, children’s stamp activities, and the pool and Onsen facilities. My grandchild especially loves feeding the many koi swimming energetically in the clear stream in the lobby, as well as enjoying delicious snacks and drinks in the scenic-view lounge. Since what’s offered changes by time slot, it always feels exciting. With long-standing services unchanged and new ones added over time, you can really feel Ginsuiso’s continuous efforts. As it was a family anniversary trip, we stayed for the first time in a premium suite Room with an open-air bath. The Room was beautifully prepared to perfection. With ample space and a thoughtfully designed layout, three generations were able to spend time together comfortably and happily without stress. They even delivered lounge snacks and drinks to our Room—such attentive service truly moved us. Soaking in the open-air bath while gazing at the moonlit sea view was an unforgettable luxury. At dinner, they connected tables so that all eight family members could sit together. We were able to celebrate milestones—70th birthday celebrations (Koki), a promotion, and Shichi-Go-San—with delicious cuisine and joyful conversation. When my grandchild spilled water, staff quickly wiped up the floor and brought a replacement yukata. Their warm consideration went far beyond simply serving food—we were impressed again. In addition, because it was an anniversary stay, Ginsuiso gave each of us a gift; we were filled with surprise and gratitude. After dinner came fireworks launched right in front of us on Level 6 along with a dessert buffet. From 10:00 p.m., there was night-time service with upgraded alcoholic beverages—truly impeccable hospitality from start to finish. The next morning we enjoyed an outstanding breakfast buffet with both incredible variety and flavor—we were completely satisfied. After that we continued to make full use of everything: our Room’s open-air bath, the pool(s), large public bath(s), and seaside pool(s), then checked out at 1:00 p.m. The moment we checked out we started thinking about when we could come back again. My grandchild was so sad about checking out that they cried... We will definitely be back again. Thank you very much to all of your staff.

We stayed for one night with five people: myself, my third-grade son, my wife, my wife’s older sister, and our preschool-age daughter. Our Room was on the 10th floor of the Annex building. Check-in is separate for the Hotel building, Condo building, and Annex building, and we mistakenly went to the Hotel building first—please be careful. However, they provide a Shuttle Service by cart, so even though the property is large, it wasn’t an issue at all. All of the buildings were clean and felt upscale. With kids, we really appreciated having a washing machine in the Room and a layout where you take off your shoes indoors—it’s very thoughtfully designed. We had dinner at a restaurant called Orange; it was stylish and absolutely delicious. For breakfast the next morning, we chose the top-floor restaurant in the Annex building. It said they served Agu pork, and I didn’t expect much—but after trying it, I was genuinely impressed. Not only was the meat itself outstanding, but I was surprised by how it was offered: essentially “help yourself,” with generous piles prepared. When it ran low they quickly replenished it again and again, so you could enjoy as much excellent Agu pork as you wanted. Even just considering this shabu-shabu breakfast alone, I can confidently say this Hotel is an incredible value. Also around 8:45 p.m., fireworks were launched from the seawall right in front of us. The view was great—nothing to complain about. A wonderful Hotel we will definitely return to.

The staff were very kind, and the Room was clean. The summer-themed decorations in the lobby were also lovely. I would definitely stay here again if I have the opportunity.

The Room, hallways, and entire property were very clean, and I was very satisfied. If I had one request, I would like the large public bath hours to be a little longer. Also, I don’t think there were any facial toner or lotion; if they were available, I would have been even more impressed. I will stay again.

I stay here when I’m on business in Aomori. The free ramen at night was perfect for a light bite. The ice cream after relaxing in the large public bath was especially enjoyable. The omelet at breakfast the next morning was also delicious. I’d like to stay here again.