전국 × 고객 서비스 평가가 높은 호텔·료칸 - 264페이지

The staff’s warm hospitality made us feel truly cared for, and we were able to forget about everyday life and relax in the Onsen. We also enjoyed the course dinner. We’d love to visit again.

What I liked 1. The complimentary drinks on arrival—draft beer was excellent. The oden was also great. You don’t find this at other places. 2. The shampoo bar in the Onsen area—this was a favorite and not something other places offer. 3. It was great that the games were free of charge. 4. We enjoyed table tennis, and we really appreciated that it was free of charge. Request for improvement Since we stayed in Aoi-kan, I understand that the building is older, but I did notice an odor in the corridors and in our Room. My daughter also said the corridor smell made it feel a bit spooky, which was disappointing. These days, scent is important—for example, Lexus dealerships have a very pleasant fragrance inside—so I would appreciate it if you could install a fragrance diffuser or similar device in the corridors. That said, thank you very much for a satisfying stay.

After enjoying rafting nearby, we stayed overnight. The Room was a spacious Japanese-style room, and we were able to relax comfortably. We had a breakfast-only Plan, so we had dinner at the Hotel restaurant. Since we made a Reservation at check-in, even though it was fully booked that day, we were seated smoothly. The baths are in a separate building behind the Hotel, and we also enjoyed the open-air bath. When we go rafting again, we’d like to stay at this Hotel! Thank you very much!

As everyone has posted, this is an irresistible Hotel for cat lovers. A very adorable cat sat in front of the bath and even hopped onto my lap. Despite how much work it must be to care for them, the Room was kept very clean. It may not suit those who are extremely germ-conscious, but with an ocean view, it was a wonderful trip for our whole family. We will continue to support you always.

In this refined and beautiful space, I was able to spend a truly relaxing time. Most of all, I was deeply impressed by the single cold plunge bath—its crystal-clear chill felt wonderfully refreshing. The moment it wrapped around my heat-soaked body with a crisp coolness, everything seemed to sharpen vividly, and I experienced an exceptional sense of “totonoi.” I am also sincerely grateful for the warm hospitality of the staff. I will definitely return to enjoy this beautiful experience again.

The Hotel itself was very clean, and the staff, service, and location were excellent. However, I saw several guests with tattoos at the pool. I understand that rules vary by Hotel, but since this is a Resort Hotel pool, clearer rules and guidance regarding tattoos would help families feel more comfortable using the facilities. Other than that, my stay was comfortable and I was satisfied overall.

Magnificent views of Mt. Fuji and a stylish Fuji Onsen, conveniently located with easy access from the interchange. The Room was clean, and we were very satisfied. On the way back, we enjoyed strawberry picking at a nearby farm called Agri Monster.

I stay here once a year when MEET THE BEAT! is held. Free parking and within walking distance of the station, yet reasonably priced. The Room had also been renovated and was very clean. I will stay here again next year. Thank you.

The natural Onsen spring water was available and very relaxing. The washing area also had ReFa showerheads, and the fine bubbles made washing my face feel great. The cake buffet was enjoyable as well, with cakes and Japanese sweets such as arare rice crackers and mitarashi dango, plus many kinds of drinks.

This was our first visit as a couple. We watched YouTube videos beforehand, but the real experience was even better.\n The pool was simply wonderful. We were surprised by how large the infinity pool is.\n If the water temperature had been a bit warmer, we might have been able to relax for longer.\n The sauna, on the other hand, felt a little too hot.\n The Room was simple and easy to use.\n If possible, as seniors we would have appreciated standard cotton pajamas with long sleeves and long pants. The bathrobes and towels were very comfortable.\n For dinner, we ordered the vegetarian course. It was creative and delicious, and we left completely full. The vegetables were excellent and highly recommended.\n Breakfast was a sandwich, salad, and soup; it would be nice to have something warm and freshly made as well.\n All in all, we were very satisfied. We’re happy to find such a wonderful Hotel in Chiba Prefecture.\n The staff were also very kind. Please keep up the great work.\n We will definitely visit again.

I used to stay at the Palace Hotel, but this was my first time staying at APA Hotel. My elderly mother was with me, and she was very happy because the Room was clean and the TV was large, so she could stay very comfortably. The staff’s service was excellent as well. Thank you very much. I will stay again.

The miso soup at breakfast, always generously filled with shijimi clams, is excellent. Thank you. The batteries in the Room lighting remote control were running low, so please replace them.

I found this Hotel while looking for a place to stay in Shinjuku. At first, I was considering the Nishi-Shinjuku area, but this Hotel had great access, was clean, and offered good value. I booked two Rooms for my mother and aunt’s sightseeing trip in Tokyo, and they were happy because it was convenient to get anywhere and very clean.

Depending on the time of day, there were many people and the washing area was full. Also, the bath water was a bit hot. We only had breakfast, but it was delicious and offered a wide variety, which was great. The futon was comfortable to sleep on, but it would have been even better if there were more pillow options.

The Room and the entire property were clean, the Facility was new, amenities were well provided, and the value for money was excellent.

The building itself is old, and to be honest I felt a little uneasy when I arrived, but the service from the slim woman at the front desk was excellent. Both at check-in and during the free Shuttle Service, she was consistently courteous and attentive, and she spoke kindly to our 2-year-old child as well. The pool and the guest room were new and very clean. I would definitely like to stay again if I have the chance.

We were upgraded because a Room was available, so we had a more spacious Room, and the bathtub was nice and roomy. The front desk staff gave us a recommended restaurants and food-stall map, which was very helpful. Just across the street, there is a famous food stall called “Kogane-chan,” which was very convenient.

It was good. However, while there is a restaurant in the Hotel, there are not many places to eat around the East Exit of Higashi-Hanno Station. There is a FamilyMart inside Higashi-Hanno Station, and near the Hotel there are a 7-Eleven and a Lawson.

I had a quiet and comfortable stay. The building and Facilities feel a bit dated, but everything was kept clean, and nothing bothered me except the bathtub creaking. Breakfast also offered a well-balanced selection, and I was satisfied. I’d like to stay again.

I stayed here again after my previous visit, and once again I’m glad I chose this Hotel. The Room was clean and comfortable, and I really enjoyed the breakfast—it was delicious. The freshly made tofu in particular was surprisingly good. This is a Hotel that truly leaves you fully satisfied. Highly recommended!