전국 × 고객 서비스 평가가 높은 호텔·료칸 - 263페이지

The irori sauna was the best sauna I’ve ever experienced. The sushi for dinner was also very delicious. This is an Accommodation I’d love to visit again if I have the chance.

On the way back from Kinosaki Onsen, I stayed overnight as I am not comfortable driving at night. The Hotel seems new and clean. It is convenient with a roadside station and a convenience store nearby. The room appears to have a foreign-style design, with hangers placed at a high position. It might be slightly inconvenient for shorter individuals. Overall, it was a comfortable Hotel to stay in.

We stayed here to celebrate a special anniversary, and it turned out to be an even more wonderful stay than we expected. The warm, attentive hospitality from the proprietress and all the staff made us feel truly welcomed. The Room was exceptionally clean and well maintained, so we could relax in complete comfort. Each private bath had its own charm, and we were able to fully enjoy the Onsen at our leisure. Both dinner and breakfast were extremely satisfying. Dinner offered a wide variety of dishes—everything from meat and fresh sashimi to richly flavored vegetables was outstanding. Breakfast also featured local ingredients, with gentle seasoning that suited our tastes perfectly. Since it was our anniversary, we requested a surprise cake, and they kindly accommodated us, making this an unforgettable trip. We would love to return again in a different season. Thank you so very much.

Our children were delighted, and we had a wonderful time. We really appreciated the Room upgrade, and when our siblings argued over the amenities, the front desk staff responded flexibly and helpfully. We would love to stay again. Thank you very much.

Even if you arrive after your scheduled check-in time, if you have a No Meals Included plan there is no need to contact them as long as it’s by 22:00, which is very convenient. You can truly hear the babbling stream and wild birds. It’s a small Hotel, and I felt the large public bath was fairly spacious. The front desk staff were extremely pleasant, and even after the shop had closed, they kindly sold me corn ice cream from the ice cream workshop at the front desk. The staff also looked out for our luggage—this is a very attentive and comfortable Accommodation. Since we were leaving early in the morning, I really appreciated being able to have De’Longhi coffee from the free drink service before heading out.

There were lots of adorable cats, and they played with us using toys! When we left the Room door slightly open, they came in, which was incredibly soothing. We also had a child with us, and they happily played with the toys, so we’re really glad we came. Even our daughter, who usually spends her time playing games, didn’t play even once—it turned into a fulfilling day and we were very satisfied! She said she wants to come again, so we’ll check our schedule and plan to visit again.

We stayed for one night with our 2-year-old Toy Poodle. The place was very clean, and they provided insect repellent spray, pee pads, poop bags, and a walking bag. We enjoyed both dinner and breakfast, and although it was hot, we made the most of it and enjoyed the campfire as well. We also used the dog run, which was spacious enough even for large dogs. Our dog seemed very happy, and we’re glad we chose to stay here. There are several places nearby for walks, which was really helpful. We’d love to come again when it’s cooler.

Both dinner and breakfast were buffet-style, with more variety than we could possibly try, and we were very satisfied. The location right in front of the sea offered amazing views, and we would love to stay again. It was a little disappointing that there was no morning bath on weekdays, but the facilities were spacious and clean, and overall we had a wonderful, fulfilling stay!

The location was great—there are plenty of bars nearby, but the area around the Hotel was calm, and it was convenient to have a convenience store close by. The freshly baked bread, made several times a day at set times, was delicious. Since I had a Multiple Night Stay, I was able to enjoy it several times. There is also a large public bath, so I could relax and take my time in the bath. I would like to stay again. Thank you.

A newly opened APA Hotel—since it’s a resort, it met my expectations. It was clean and stylishly designed. There were plenty of elevators, the lobby was spacious, and the staff were polite—overall a wonderful Hotel. The large public bath was also spacious and had a sauna, but I was concerned about some overseas guests’ manners. Many people got into the bath without washing first, and in the sauna some went straight into the cold bath without rinsing off their sweat in the shower, or headed to the locker Room without drying off. I wish there were easy-to-understand etiquette notes in each Room in multiple languages. It felt like they simply didn’t know the rules. I also thought having a slipper rack inside the lockers was a great idea. I did notice dirt building up in both corners of the hallway, but inside the Room was clean. What made me especially happy this time was the gentle tone of voice from the parking fee attendant, and their thoughtful service, such as offering me a chair—I really appreciated it. The person who gave directions also kindly explained how to get there, for which I’m grateful. I was able to head home feeling good.

We stayed here as a family this time. The Room was very clean, and we were able to relax and enjoy our stay. If we have the chance to stay in Naha again, we would definitely like to use this Accommodation next time as well. Thank you for a wonderful time.

It was surprisingly easy to get here from the station. There were plenty of dining options nearby, which was great. I’d like to stay here again.

On the day we arrived, it was pouring rain, so we left our luggage at the Hotel first and took a taxi to the concert venue. Some roads were flooded, but we arrived safely. On the way back, the rain had stopped, but when we returned to the Hotel, most of the nearby izakaya were already closing for the evening. We picked up some items at a convenience store, chilled drinks in the fridge, and relaxed in the large public bath to unwind. We also took our time with a morning bath and felt refreshed! We tried a variety of breakfast items as well, and the local specialty yellow watermelon for dessert was especially delicious. Next time we stay in Niigata, we would definitely like to stay here again.

Used this Hotel to attend a concert at SUNDOME Fukui. It was just a short walk from Fukui Castle Ruins Daimyomachi Station. The Hotel is close to the station, but SUNDOME is quite far from Sundome-Nishi Station... The Room had a large bathtub, so I could fill it up and soak properly, which was great. If I go to Fukui again, I’d like to stay here again—excellent value for money and a very clean, well-maintained Hotel.

Thank you for hosting us for one night. Thank you very much for kindly moving us to a Room with a washing machine. In summer, having a washing machine in the Room is essential. The Room was clean, and amenities such as cleansing oil and toner were provided, so we had a comfortable stay. We would love to stay again in a Room with a washing machine.

This was my first time sightseeing in Otaru. We stayed at this Hotel right in front of the Otaru Canal. It was a one-night stay for our family of three, and we ate out, so we only needed a place to sleep. The Room felt a bit small, but since we were just sleeping there, it was more than enough and we were satisfied. Next time, I’d like to try the Hotel breakfast. There are many coin-operated parking lots very close to the Hotel, and the rates were much cheaper than in Tokyo. We parked overnight and left the car until checkout while sightseeing around Otaru Station, and it cost 800 yen for 24 hours. There were coin parking lots around 800–1,200 yen. The Hotel Facility was clean, with a calm lobby atmosphere as well—we were very satisfied. Amenities such as face wash, cleansing products, and skincare items were available on the first floor. I’d like to stay here again when traveling to the Otaru area. Thank you very much to all the staff members.

This conveniently located Hotel in Naha City lets you enjoy authentic natural Onsen. The Rooms are fully equipped with amenities and offer all the essential features, but the top recommendation is the “Spa Deluxe Twin,” where Onsen water is supplied to the guest room—allowing you to relax in luxury without worrying about the public bath. In addition to the convenience of an on-site convenience store, a new set-meal style breakfast has been introduced alongside the traditional buffet, making it possible to enjoy a calmer, higher-quality breakfast. Overall, it was a highly satisfying stay that I would strongly recommend to anyone looking to enjoy Onsen and a delicious breakfast in Naha.

We stayed in a spacious Room with a special feel. It was clean, beautiful, and very comfortable. Fresh flowers were arranged throughout, and the cleaning was thorough. Dinner at “Omoinomama” was extremely satisfying—though for a woman in her 50s, the portions were a bit too large and I couldn’t finish everything within the allotted time… haha. It seemed like there may be an assigned attendant system; one staff member consistently came at just the right times to provide service. Drinks are ordered via smartphone, but they also took orders verbally, which was appreciated. The bath was spacious and the water temperature was perfect. There was also a hinoki cypress bath in the Room; I used it as well and found the scent very soothing. The only disappointment was that the coffee at the breakfast venue didn’t taste good. I have stayed here about three times before, but this was the first time I felt it wasn’t good at all. Since we were traveling with guests from far away, one of them even asked, “Is it over-brewed?” which was unfortunate. I also noticed that while some staff members were excellent, others seemed unmotivated. I’m leaving this Review in hopes that it will become an even better Accommodation.

The moment I stepped into the building at check-in, the stylish lobby raised my expectations. The Room we were shown was not only chic with a modern Japanese touch, but also spacious and relaxing. Some Accommodations look great but have cheap furniture; here, you could really feel the quality and attention to detail in the furnishings, which made it even more comfortable. The in-room bath was fed directly from the hot spring source, and the washing area was roomy—there was no need to use the large public bath. I ended up bathing four times in one night. Even details like the hair dryer and shampoo amenities showed thoughtful selection. The meals were excellent, especially dinner. They made great use of local ingredients; every dish was creative, original, and delicious. There aren’t many Accommodations that make me want to return, but this one truly did. The staff were also very pleasant and welcoming.

Direct elevator access to the airport terminal made getting around very convenient, regardless of the weather or how much luggage we had. In addition, it offered great value for money, and perhaps by chance, breakfast was also easy and smooth. The twin Room was spacious enough and comfortable, so I would like to stay here again next time.