전국 × 고객 서비스 평가가 높은 호텔·료칸 - 257페이지

This is an Accommodation I had long wanted to stay at, and I was able to relax in this quiet place with only five groups. The Room had both a bedroom and a Japanese-style room, and it didn’t feel cramped at all. There are four Onsen baths with open-air tubs, and you can check availability on a tablet, so we were able to use them without waiting. The water temperature was just right, and it stayed warm without getting chilled afterward. The main building’s bath is also available at night. Dinner, which I had been looking forward to, was just as delicious as expected: Hida beef grilled over charcoal right in front of us, and salt-grilled char so tender you can even eat the bones. Each dish—such as the apple-based sauce—made me feel happy every time it arrived. Breakfast was also wonderful, with local Hida flavors such as hoba miso grilled over charcoal and dried sweetfish. The late-night pressed char sushi and yogurt were delicious too, leaving both my mind and body refreshed. I accidentally left something behind in the Room, but they contacted me right away, which was very helpful. It’s an Accommodation that’s hard to get a Reservation for, but I’d love to visit again next time. Thank you for everything.

Conveniently located just a short walk from Keikyu Otorii Station, with convenience stores and restaurants nearby. What impressed me most was how spacious and clean the Room was. The Room was also bright, and the cleaning was thorough. I highly recommend this Accommodation.

It was very good. The Shuttle Service to Disney was very helpful.

This was my first time using the weekday Plan. Given the price, I honestly wasn’t expecting much (sorry), but I was amazed— the food was delicious, the Room was clean, and I could really relax in the bath... I found myself thinking, “Is this price really okay?!” It’s definitely an Accommodation I highly recommend.

We stayed here to celebrate our 25th wedding anniversary, traveling with my spouse, our dog, and my mother. It had been about 10 years since our last visit, and I’m truly glad we came back. At check-in, they had prepared a special anniversary surprise for us, which was very moving. The front desk staff were all so friendly and welcoming that it made us feel genuinely warm inside. At dinner, we also received congratulations from the proprietress; we felt humbled but very happy. The Onsen is available at all times except during the men’s/women’s rotation, and the water quality is excellent—leaving us warm all over with smooth skin. Both dinner and breakfast were generous in portion size, and we were fully satisfied to enjoy delicious Yonezawa beef and freshly pounded mochi. Our Room was spacious, clean, and very comfortable. By chance there was a fireworks festival that day, and we were lucky enough to watch it from our Room. The service floor has a microwave as well, which was helpful for warming up our dog’s meals. We also appreciated being able to relax in the lobby with a good cup of coffee on departure morning. At check-out we enjoyed chatting with the front desk staff again, and they saw us off with smiles until the very end. My mother—who hadn’t traveled in quite some time—was delighted too, so choosing this Accommodation was absolutely the right decision for us. Thank you very much. We would love to return again.

The price is low, and it’s the same rate even on weekends and holidays. Breakfast is included at this price. I wouldn’t call it the best breakfast, but for what you pay, it’s more than acceptable with no complaints. Personally, there wasn’t an outlet near the pillow area, so it might have been difficult to lie in bed and use my phone while charging. The Room and shower room were thoroughly cleaned and very tidy. If the parking lot on the Hotel grounds is full, you’ll be directed to another parking lot about a 2–3 minute walk away. That could be inconvenient in the rain.

I stayed at this Hotel in Kyoto during my summer vacation with my girlfriend. It was calm and relaxing, without any noisy crowds. The staff provided attentive, composed service, which made our stay very comfortable. The Room was also clean. Above all, the breakfast was excellent—delicious! I will definitely stay here again when I visit Kyoto. Thank you very much.

This was my first stay, and all the staff were very friendly, and the food was delicious.

We visited as a family. Both the kids and adults had a great time, which was wonderful! Even though it’s all-inclusive, it offers great value for money, and we were very satisfied. It’s quite far so we can’t visit often, but I can confidently recommend it to friends.

It’s wonderful that the Hotel is located right outside the bus terminal.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

The staff were very welcoming upon arrival at the Hotel, which made me feel comfortable and at ease. The Room was clean, and I slept soundly until morning. Breakfast could be chosen from three restaurants, making this trip truly wonderful.

My spouse and I stayed here together. The jacuzzi on the balcony was wonderful. It felt like an open-air bath, and we could see the ocean—the view was amazing. We stayed for 2 nights and 3 days: sunbathing on the beach, then back to the jacuzzi, and meals of Chinese cuisine made with local ingredients. We had an amazing three days.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

This stay was outstanding again. In Takamatsu, I wouldn’t choose anywhere else. The hospitality, cleanliness, and security were all excellent. As always, I had a very comfortable stay and was completely satisfied.

This was my first time sightseeing in Otaru. We stayed at this Hotel right in front of the Otaru Canal. It was a one-night stay for our family of three, and we ate out, so we only needed a place to sleep. The Room felt a bit small, but since we were just sleeping there, it was more than enough and we were satisfied. Next time, I’d like to try the Hotel breakfast. There are many coin-operated parking lots very close to the Hotel, and the rates were much cheaper than in Tokyo. We parked overnight and left the car until checkout while sightseeing around Otaru Station, and it cost 800 yen for 24 hours. There were coin parking lots around 800–1,200 yen. The Hotel Facility was clean, with a calm lobby atmosphere as well—we were very satisfied. Amenities such as face wash, cleansing products, and skincare items were available on the first floor. I’d like to stay here again when traveling to the Otaru area. Thank you very much to all the staff members.

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary. From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more. At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness. The Onsen also offered a great variety, and we enjoyed bathing many times. Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal. Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family. After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well. I sincerely appreciate all of your kindness and consideration. We look forward to visiting again as a family someday. Thank you very much.

This was our first stay. With the ocean right in front of us and a pool to enjoy, it became an unforgettable memory. The kids especially loved the night pool. The next morning we had an early breakfast and headed out first thing; there were many different shops and we had a great time. After that, we tried On the Sea and enjoyed the beach and pool until lunchtime. We accidentally left something behind, but it was found the next day and mailed to us. We are truly grateful for your kind and attentive support right up to the very end. It was a wonderful family trip. Thank you so much! We would love to stay again.

I stayed here for work in Omiya because it was a hassle to go back home. It’s in a great location, less than a 5-minute walk from Omiya Station. The Hotel feels a bit old, but it was perfectly adequate and I didn’t find anything inconvenient. It was kept very clean. Check-in and check-out were quick and smooth. Breakfast wasn’t crowded, so I could relax and enjoy it. This is a Hotel I’d like to use again when I’m on business in the Saitama area.

We stayed for a Multiple Night Stay of 2 nights and 3 days. We arrived at Shin-Urayasu Station at 9:30 PM and were worried whether the local bus would still be running, but we were able to get on right away. It took about five minutes, and the Hotel was very close to the stop, so getting there was extremely easy. Check-in was smooth, and the staff were very helpful. Amenities and pajamas were available near the front desk, and everything we needed was provided, which was a big help. Our Room was a triple, but it didn’t feel too cramped; it was well cleaned and comfortable. We also appreciated having separate bath and toilet areas. Breakfast had a smaller selection, but there were many items that made us want to try them, and everything tasted great—we were very satisfied. They happened to be holding a strawberry fair as well, so our child was happy to enjoy plenty of strawberries. We especially liked the fun options such as cotton candy, chocolate fondue, and make-your-own waffles. We only visited DisneySea, but using the shuttle bus both ways made it very convenient. With how easy it was to get from the station to the Hotel, how comfortable the Room was, and how good the value felt overall, we’d love to stay again in the future.