전국 × 고객 서비스 평가가 높은 호텔·료칸 - 256페이지

As it’s a KDDI training Facility, I didn’t expect much, but it was spacious and clean, the food was delicious, and I liked it so much I could have lived there. It does feel more like a training Facility than a Hotel, but the generously designed guest rooms and minimalist interior were wonderful. There are plenty of restaurants nearby and a large park as well, so we were able to relax and enjoy ourselves with our child. In terms of the Hotel facilities, I really appreciated being able to use the washing machine and dryer for free. I misunderstood the breakfast hours and arrived at the café 10 minutes before closing, so I could hardly eat anything, but all of the dishes looked delicious. I’d love to stay here again when visiting Puroland.

This time I wanted to try fishing at Kesennuma Port, so I stayed at this Accommodation because it’s close to the fishing spots. It’s located on a hill right in front of the port, with a great view. From the main entrance you can overlook all of Kesennuma Port, and it was such a refreshing place. What’s more, thanks to the very unique elevator tower, it was super convenient—I could get to the fish market on ground level in just 2–3 minutes. The building itself feels a bit retro and has a Showa-era vibe, so it may not be for everyone, but I found it very comfortable. What really impressed me was the night view of Kesennuma Port—and the sea urchin and hoya! The scenery completely changes from daytime; with the illumination it felt almost like a theme park. I was truly moved. I also enjoyed night fishing while taking in the lights—please do see it in person if you can. And the dinner served this time—sea urchin on its shell and hoya sashimi—was incredible. The sea urchin I had before at a Hotel in Minamisanriku was delicious too, but Kesennuma’s sea urchin is no joke! It had rich sweetness and umami and tasted amazing. The hoya sashimi may have been the best I’ve ever had. The ocean aroma and perfectly firm texture were irresistible for anyone who loves hoya. All staff were polite and very pleasant. Some seemed new, but their sincerity came through, and it made me feel this is a well-run Hotel. I suppose there’s no helping that some Facility areas are a bit old, but even taking that into account, I’d definitely like to stay again.

We booked this place because our trip was decided at the last minute and only one Room was available. It was incredibly affordable!! After making the Reservation, we read some Reviews and felt a bit uneasy… but once we actually stayed, it was great. When we arrived near the Hotel and were wondering if this was the parking lot, a staff member ran out from inside the Hotel to guide us—what a surprise!! Their response was so quick it made us wonder how they even noticed us. We were truly impressed. The triple Room was spacious, with a large TV and even a sofa—perfect. The breakfast buffet had just the right amount and we were satisfied. If there’s too much variety, you end up overthinking and overeating, so that balance was ideal. For anyone considering staying here, we highly recommend it.

I stayed here (for just one night?!) to forget the everyday hustle and truly unwind. The sunset sinking into Hakata Bay and the Genkai Sea from the high floors, the “Notari Sea” sparkling in the morning sun with its islands, and the majestic scenery unchanged since ancient times were all breathtaking. I also loved the spacious Room with large windows, no wasted closet space, and a bathroom given plenty of room. The staff’s thoughtful hospitality was excellent as well. I would gladly stay again.

I was a little worried because I had seen a Review saying it was old, but everything had been renovated and I was very satisfied! The food was delicious, beautifully presented, and I left completely full. There was also a dessert buffet and ochazuke as a late-night snack, so you will definitely be full! Our Room had a wonderful view of Angel Road. The bath area was clean and relaxing. I was also happy to receive amenities for women only. Access involves walking up a hill, but it’s close to sightseeing spots and worked perfectly as a base for exploring. We also played table tennis and had a great time. I couldn’t be happier—I spent my stay feeling truly happy. Thank you very much.

We had the best summer vacation, enjoying the Onsen, the beach, and great meals with a panoramic view of Yumigahama Beach. It’s not fancy, but it has a warm, homey feel—like coming back to your grandparents’ house. The location is so close that Yumigahama feels like a private beach. The seafood meals were fresh, generous in portion, and delicious. Thank you very much.

At happy hour from 6:00 PM, you can enjoy one beer and one plate of curry. Breakfast isn’t luxurious, but it was tasty and filling. The Room is spacious, and there is a large public bath where you can relax. They also lend amenities, which is very kind. You can hear some noise from the neighboring Room, but it was only for a short time, so I have no other complaints. I’d be happy to stay again if I have the chance.

I was very satisfied with the meal selection and timing, as well as the attentive service from the staff during meals. The Room also offered a lovely view of the green mountains, and best of all, it was quiet with no hustle and bustle, so I could truly relax. The bath was a bit far and required walking across floors; since this stay was in summer it was fine, but if I have the chance to stay in winter, I think it would be nice to have a long-sleeved jacket to wear over the yukata. Both dinner and breakfast were light yet satisfying, and every dish was delicious. In the morning there was complimentary coffee, which was perfect for a relaxing moment before departure. I would like to stay again when traveling in Chiba. Thank you very much.

Perhaps influenced by its location in Takachiho, both the Facility’s interior and exterior were stylish and created a comfortable, welcoming atmosphere. Also, thanks to the staff informing us at check-in about the “Amano-Iwato Guided Tour,” we were able to view the sacred cave of Amano-Iwato. If they hadn’t told us, I think we would have simply walked around Amano-Iwato Shrine and left. Thank you very much.

All the staff were incredibly friendly, and they even saw us off at the end, which made us feel wonderful. At breakfast, we enjoyed local Shinshu flavors such as mushrooms and ended up eating a lot.

I seem to have dropped my key card in the large public bath changing room, and I couldn’t get back in. When I contacted the front desk, they responded immediately and were very helpful.

I had errands in Uehommachi and debated staying at the Marriott in Tennoji, but choosing this place was the right call. It felt different from what I expected, and I was more than satisfied! The bed was very clean. The bathroom and toilet felt a bit dated, but nothing that bothered me. The amenities covered everything I needed, and if you need anything extra, there’s a FamilyMart nearby as well as Kintetsu Department Store.

I always choose this Hotel to enjoy a relaxing bath. However, this time, I experienced something unusual. It seemed that someone had washed their body in the bath, and when I tried to take a second bath late at night, there was a large amount of scum floating on the surface. I tried to scoop some out myself, but there was too much to handle. Feeling cold, I reluctantly used the cleaner side where water was flowing for a short time. When I reported this issue to the front desk, they responded promptly. The next morning when I went back to the bath, it had been cleaned thoroughly. It seems they checked and cleaned it several times during the night because by morning it was spotless and I could enjoy soaking comfortably again. Additionally, perhaps due to my distress over the situation, I completely forgot my glasses in the bath and couldn’t see well enough without them. When I mentioned this at reception, they kindly helped me search for them until we found them together—I truly appreciated their help as I'd almost given up hope of finding them. Thank you so much! This experience reminded me how important proper bathing manners are among guests. I look forward to staying here again!

This was my first time staying at a Hotel in Shimonoseki. The Room was clean and I had a comfortable stay. I will definitely stay here again.

The Room was very comfortable. The front desk and housekeeping staff were kind. It was conveniently located near Uesugi Shrine, the museum, and a convenience store. I slept well and had a very comfortable stay.

I stayed in a smoking Deluxe Single Room. The Room was thoroughly cleaned down to every detail, and I had a very comfortable stay. I accidentally left something behind, but they kindly assisted me over the phone, and this is a wonderful Hotel with a high level of satisfaction in every aspect. Whenever I visit Kyoto, I will definitely stay here again.

We stayed in a triple Room for three women. All beds were the same size, not extra beds, and everyone was comfortable. The Room was spacious, and the Facility was excellent.

It was my second stay, and it was great. I look forward to staying again if I have the chance.

There was a refrigerator under the desk, so I couldn’t work at the desk. I wish this had been clearly stated in the Reservation details. I arrived exhausted and just wanted to finish my work in my Room, so I was really disappointed. According to Reviews, it seems guests could freely use the restaurant on the 2nd floor, but there was no guidance about that. It’s probably a popular Hotel, but the walls are quite scratched. Even considering that, the price is reasonable. I didn’t mind the surrounding atmosphere since I’m the type who finds it interesting. Depending on where I need to go for work, I would stay again.

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.