전국 × 고객 서비스 평가가 높은 호텔·료칸 - 247페이지

The Room was clean as always, and I was able to relax. I understand the air conditioning is shared across all Rooms, but it was still hot even after turning off the AC, so it would be appreciated if the window could be opened even a little. I know this may be for fall-prevention reasons, but aside from that, it was affordable and I was very satisfied.

Unlimited access to the neighboring spa Facility is a great perk. With so many types of baths, my favorite is the carbonated spring in the open-air bath.

Despite requesting a USB socket late at night, the staff kindly responded and brought it to my Room. Thank you very much. The Room was clean, and there was also a terrace, which made me very satisfied. I would like to use this service again.

Stayed for the Osaka Kansai Expo. Although it was during Golden Week, I made the reservation well in advance, so the price was reasonable and a good deal. The parking lot, though limited in spaces, had availability and was convenient to use. To get to Yumeshima, I used Osaka Metro Chuo Line from Sakaisuji-Hommachi Station, which was less than 10 minutes away. However, Exit 10 mentioned in the hotel guide closes at 10 PM; on my way back from the Expo, I used the opposite exit instead. It would be helpful if this information were added to the hotel guide. The room was clean and comfortable. Being on the top floor provided a nice view as well. This is a hotel I'd like to use again!

The Room is spacious and comfortable.

Because the Reviews were so positive, I had wanted to stay here for a long time. When I actually stayed, all the staff were very kind and attentive, and I was able to spend my entire stay feeling comfortable. It was a very good Hotel. I would like to stay again if I have the opportunity.

We stayed here with my son and daughter-in-law and our 2-year-old grandchild, four of us in total, to visit the Anpanman Museum. The Room was spacious and clean, and our grandchild was thrilled and ran around happily. Adults could also take off their shoes and relax comfortably, which helped us fully recover from travel fatigue. It was conveniently close to the station, and breakfast was delicious with just the right portion size. During breakfast, we really appreciated your thoughtful attention to our grandchild. If we have a chance to visit Sendai again, we would definitely like to stay here again.

Whenever I visit Osaka, I stay at this Hotel. This time, I noticed that the table in the Room was smaller than before, and the shower was a bit harder to use than it used to be. However, being able to make a Reservation for parking gives me peace of mind, and it’s a Hotel where I can stay comfortably. I’m always grateful that when I have a Multiple Night Stay, you provide amenities for the full number of nights. Thank you very much—I’d like to stay here again when I’m in Osaka.

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.

Dinner features a full-course pufferfish meal. Breakfast includes freshly cooked rice in an earthen pot, thickly sliced grilled salmon, shaved bonito flakes (a rare treat these days), fluffy rolled omelet, large soft pickled plums, lightly pickled cucumber and daikon radish, and more—showcasing attention to both ingredients and hospitality.

Stayed here to visit Akasaka ACT Theater. Simple and stylish, with an amenity bar; the location was great and it was very comfortable. Free coffee was available anytime, and we also enjoyed self-serve donuts as a snack.

This was my second stay. I chose this Hotel again because I enjoyed the large public bath and breakfast during my previous visit. Once again, both the large public bath and breakfast exceeded expectations, and I was very satisfied. The breakfast had just the right amount of variety, with the bread and corn soup being particularly delicious. The Room size and amenities were as expected, but it took some time to locate items like loungewear or a hairdryer, which is why I gave this rating. Considering the cost-performance ratio, this is an excellent Hotel. I would love to stay here again on my next visit!

The station and a convenience store were both very close by, which was really helpful. The room felt more spacious than expected, with calming modern colors, and everything was very clean, making for a comfortable stay. I also appreciated the wide selection of amenities available at the front desk. It’s rare to see corn soup among the drink options, and it was nice to have something slightly salty to choose from. Overall, I felt it offered excellent value for money. I had booked a Plan without breakfast, but when I returned to the Hotel around lunchtime to pick up my luggage, I noticed they offered lunch. It came with salad, dessert, and coffee at a reasonable price, and I could enjoy my meal at a relaxed pace—it felt like a great deal. I’d definitely like to stay again if I have the chance.

I was pleasantly surprised that all the front desk staff were young Japanese, with no foreign staff at all! 　From 5:00 p.m., there was a free service offering draft beer, oden, and snacks. 　　It was my first time staying at an Accommodation with this kind of service! 　　 Thank you to all the staff—keep up the great work!

Staying here at an affordable price was a huge help. Thank you very much.

As soon as I entered the Room, I noticed an unpleasant odor in the bathroom (a damp smell?) and contacted the staff. They promptly arranged a Room change, which allowed me to stay comfortably. I truly appreciate the staff’s personality and kindness. Thank you very much. I would like to stay again.

I was impressed by the view from the 10th-floor room—seeing the familiar scenery around Ota Station I always use felt completely different. The self-serve coffee available from 6:30 a.m. was much appreciated. I checked in at 10:00 p.m. and it was a short stay, but I was able to relax comfortably. Thank you very much. (I rated it 3 stars because I did not use the Onsen.)

Breakfast was served buffet-style, featuring mainly Nagoya specialties along with Aichi local products (such as nori seaweed). Check-out is at 11:00, so I could relax in the Room after eating. There is also a partnered parking lot, and guests can park for free during their stay. I don’t think there was a large public bath, but I could stretch out and relax in the bathtub in the Room. I had a very meaningful stay. Thank you very much.

I was very satisfied. The moment I walked in, I thought, “It’s more spacious than I expected!” It was clean and felt like a place where I could truly relax. This time I stayed alone, but the sofa is wide enough for two people, and there were sliding partitions between the bed area and the washbasin area, so even with a companion you could get ready comfortably. The staff were also very kind—when I was about to shop at the store, they told me about a survey, which helped me save money. If I had to mention one issue, the washbasin is a bit small, so water tends to splash around each time you use it. Overall, it was a wonderful Hotel with great value for money—I’ll definitely be back!

I stayed on a weekday after a round of golf. Thank you for kindly accommodating my request to change the meal time and for answering my questions about souvenirs. The Onsen was silky-smooth and very relaxing. The meals were also delicious, and I was very satisfied. However, it was disappointing that the bed was narrow and uncomfortable to sleep in.