전국 × 고객 서비스 평가가 높은 호텔·료칸 - 246페이지

The top-floor Onsen features silky-smooth water, with ice pops served at night and probiotic drinks in the morning—thoughtful hospitality. The breakfast buffet offers a wide variety, with carefully selected ingredients in every dish; everything was delicious, and I ended up eating too much. The classic late-night soba is light yet flavorful, and I had no trouble finishing it even after dinner.

It’s conveniently located right off the interchange, which was very helpful. The staff were friendly and welcoming, and their service was excellent. The Facility is a bit old, but the Room was reasonably clean and well maintained, and the Onsen was very relaxing—I ended up using it twice, morning and evening. The meals had a home-style feel, which I enjoyed. I’d like to stay here again if I have the chance.

Breakfast ingredients are served in small side dishes, so you can enjoy a variety of items in just the right portions.

We traveled to Kagoshima to celebrate my mother’s 60th birthday and stayed here for one night during our three-night trip. This Accommodation’s meals were incredibly generous in portion size. Every dish let us fully enjoy the natural flavors of the ingredients, and everything was delicious—we were completely satisfied, to the point of feeling like we could barely eat another bite. Because it was a 60th birthday celebration, we requested a size 4 decorated cake in advance, and it was prepared for us at dinner. Afterward, we enjoyed it together as a family in our Room while celebrating at a relaxed pace, making it a truly memorable time. The view from the Room was wonderful as well. Just after 7:00 a.m., our whole family took a walk to the footbath in front of the Hotel. Soaking our feet there in the crisp morning air felt amazing and was deeply soothing. There were also several local community cats around, and their adorable presence brought smiles to everyone in our family. All of the staff were kind and welcoming throughout our stay, and we were able to spend a wonderful time that felt perfect for such a special trip. This is an Accommodation I would definitely like to stay at again when visiting Kagoshima. Thank you very much.

My second stay, following last winter. Last time I came by car. After sightseeing at Owakudani and other spots, I followed the navigation system and didn’t really know where it was, but this time I used the mountain railway and was surprised to find it was very close to Sounzan Station. Even on the walk from the station, I felt welcomed by a pleasant breeze and birdsong, and arrived at the Accommodation in great spirits. The attendant who looked after us was the same as last year. Their cheerful manner and excellent timing in serving meals were unchanged. The Room and shared areas were just as spotless as before—not a speck of dust—making everything feel wonderfully refreshing. The open-air bath assigned to each Room is located a short distance away, and ours was excellent again this time. With cuckoos calling more beautifully around this season, I could truly relax in both sound and hot water. The meals were delicious as before: a soup with pike conger eel (hamo) and junsai; seasonal ingredients like Manganji peppers with superb seasoning; gourd “kaminari-boshi,” which I hadn’t tasted in ages; plus breakfast highlights such as the vegetable salad and dressing, perfectly grilled salted salmon (both seasoning and doneness), and fresh yuba served at just the right moment. An Accommodation I’d love to return to for its hospitality.

Stayed here when visiting Suzuka Circuit. There is a FamilyMart next door, which was very convenient. The accommodation was clean and well-maintained.

It was a shame that the large public bath was unavailable during our stay. Amenities were minimal, but the Room and other areas were very clean, which was great. There isn’t much around the property, so returning at night felt a bit hesitant even by car, but in the morning it’s nice that you can walk to the seaside. The croissants sold on the first floor were very delicious. If I have another chance, I’d like to stay again when the large public bath is available.

Good value for money. Close to the station and very convenient. This was my third stay, and it was as good as expected.

This Hotel offers the highest quality in every aspect, including Room size, cleanliness (including amenities), and staff service and hospitality.

Dinner offered a wide variety of dishes, including local ingredients and Hatto-jiru soup. Breakfast was a Japanese and Western buffet with soba noodles and yogurt as well, and everything was delicious. The staff were kind and courteous. The Hotel is old but well maintained. It’s quite a walk to the Onsen, but there are rest areas along the way, showing thoughtful consideration. In the Room, having two kettles (hot and cold) along with tea snacks was a welcome service.

It was conveniently located close to Laguna Ten Bosch. We stayed in a Room with a private bath. The view was great, and the bath felt open and airy and was very clean—our children were delighted. The staff were very helpful, and the welcome services were also excellent. The meals were delicious, and the children’s menu was thoughtfully planned with good nutritional balance, which was wonderful. It was an Accommodation we would like to stay at again. Thank you very much.

A Full Onsen Experience Peace and quiet, open-air Onsen baths, and great meals Perfect if you’re looking to relax and unwind Friendly service, delicious food, and a wonderful setting If you’re lucky, you may even have the large open-air bath all to yourself Private open-air baths are also available for free use

The Room was clean, the large public bath was relaxing, and the breakfast was delicious, making for a very comfortable stay.

We had a very pleasant stay and would like to stay again.

The hot spring water is simply wonderful. I soaked in the Onsen at night and again in the morning, and was amazed at how smooth my skin felt. The Accommodation staff were kind and supportive, offering helpful advice and speaking gently to our children, which made us feel truly welcomed. Dinner hot pot came with more meat than we could finish. The menu featured many local specialties, which adults enjoyed, though some dishes seemed a bit challenging for children. The Facility has a sense of history, but it is fully air-conditioned, so we stayed comfortably cool.

I stayed here during my trip to Osaka. The bedroom, living room, and separate bath and toilet made it feel spacious and relaxing, like being at home. The bed and pillows were comfortable, and I slept very well. This is a Hotel I would like to stay at again when visiting Osaka.

The cleanliness was excellent—bed linens were neatly pressed and crisp, and for the price it was more than satisfactory. Also, although breakfast is served until 9:30, they continued to replenish the buffet even after 9:00. The food was warm, there was a wide variety of drinks, and the bread in particular was very delicious—I ate plenty. I would gladly stay again.

As part of the eco-conscious Facility operations, I stayed for a Multiple Night Stay. There was no sheet change, but fresh towels were delivered to the entrance door every day, so it was not inconvenient at all. The selectable breakfast each morning (boxed meal, self-serve coffee, barley tea, and miso soup) included options like a pork-and-egg rice ball bento, hamburger steak bento, and sandwiches—there was no repetition and I enjoyed a variety. Everything was delicious. The location was convenient as it is close to the bus terminal and the port for remote islands. Overall, I had a comfortable stay.

Although it was a corner Room, as you can see from the exterior, the wall had a gentle curve, and we could enjoy various views outside through the small window from different angles! There was also a decent amount of space besides the bed, and it was very comfortable.

Since the event was in Kashima City, Saga, I chose Tosu Station for its convenient JR connections. I often stay at Route Inn Hotels. With the app installed, check-in is very quick and smooth. Recommended for those who frequently stay at Route Inn Hotels properties. However, anyone can go to any floor by elevator, which is a security concern. The bath turned out to be a small public bath rather than a large one—it was so small it made me laugh. That said, you can check how crowded it is on the TV screen, which is convenient. Breakfast offered such a wide selection that it was hard to decide what to choose.