전국 × 고객 서비스 평가가 높은 호텔·료칸 - 236페이지

I stayed at the accommodation with my beloved dog. The first thing I felt was the owner's deep love for the local area. Their passion for cherishing local attractions and ingredients was evident in the meals and throughout the facility. The meals were made with plenty of local ingredients, offering a gentle and delicious taste! On our first night, the fruits were a bit large, making it difficult for my dogs to eat, but by breakfast the next morning, they had been finely cut. This thoughtful gesture truly moved me. The sauna was excellent, leaving both my mind and body refreshed. My dogs also seemed to feel safe and comfortable during our stay. It’s a wonderful accommodation filled with kindness that naturally makes you want to return again someday. Thank you so much!

We had a truly fulfilling and enjoyable stay here. Six of us stayed together, including our children and their spouses. From the pre-departure emails to the on-site guidance, everything was very clear, so we felt at ease throughout our stay. The Facility was also kept very clean and well maintained, and we were completely satisfied in every way. We bought ingredients at a nearby supermarket and had a barbecue for the first time, which was great fun. Even though it was late May, we were able to use the pool, and the rock bath accessible from the poolside was also very comfortable. One night went by in no time—we definitely want to come back for two nights next time!

We visited during the July long weekend with our two children, aged 9 and 5. As soon as we entered the Room, we were amazed by the view from the living room. That alone made the trip worthwhile. Everything in the Facility felt spotless, the view from the bath was wonderful, and there was also a washer-dryer and a fully equipped kitchen. We could truly live here. The activities were also incredibly well organized, and our children had an amazing experience. We harvested vegetables together, made pasta using what we picked, and melted beeswax to make herbal lip balm. Our younger child especially loved getting to actually pound the meat, coat it in flour, dip it in egg, and cover it with breadcrumbs. There’s no way I could give anything other than a perfect 5. We would love to visit again.

We found this Accommodation while searching for a Ryokan for our summer family trip because we really wanted to try Yobuko squid. The Room had been renovated, so it was very clean and spacious, and our children were delighted. There was a small issue with the meal at first, but the staff responded immediately and it was resolved without any problem. That said, the amount of sashimi was incredible! We were worried we might not be able to finish it—the whole flounder sashimi platter and one plate of squid sashimi per person were extremely satisfying. Breakfast was also delicious: a Japanese set meal in just the right portion size. As for the bath, we knew from other Reviews that it is not an Onsen, but the water felt so pleasant that you wouldn’t notice unless told. The bath size was also just right since it wasn’t crowded. One disappointing point was that some weeds on the property were visible from the large window in our Room. Overall, though, we were very satisfied with this Accommodation, and would definitely like to stay again if we have another chance to visit.

I stayed here for my second night on a solo trip. Tucked away down a small path, it was so quiet—no traffic noise, just birds and insects. There were even cute little frogs on the terrace, which felt wonderful for someone who loves wildlife. The grounds are beautifully planted with lots of greenery, and the Room was extremely clean. The meals used ingredients harvested on the property and were outstanding—carefully prepared and delicate, yet warmly home-style at the same time. After the delicious dinner, they prepared a beautiful open-air bath for me, and I slept like a log until right before breakfast time. The owner couple were also very kind, sharing details about the ingredients, the plants on the property, and recommended spots to visit. This is a truly wonderful Accommodation filled with their care in every aspect—from the Room to the food to all Facilities. It’s an Accommodation I’ll definitely want to return to. Thank you very much.

It was my second stay because I loved how clean and spacious it is, and how relaxing it feels—just like home. The front desk staff are also very pleasant. A Hotel where you can stay as if you live there! Whenever I come to Yokogawa, I’d like to stay here every time.

The Room was very clean, and we were able to eat our fill at the meals! After about a 1-minute walk through the forest, you can reach the sea right away. However, the sea can be a bit rough, so you need to be careful—but since there was no one else around, we were able to enjoy it to the fullest!! I’m not sure if it’s privately run, but the staff who helped us were very kind and made us feel comfortable. With warm hospitality, delicious food, and a clean glamping site, we had two very satisfying days! Thank you very much.

Just as past Reviews said, this was a wonderful Accommodation. The furniture and appliances were up to date, and everything was very clean, so we had a comfortable stay. Since a typhoon made landfall in Ibaraki Prefecture on the day of our stay, we couldn’t do outdoor activities (fireworks, BBQ, cycling, pizza), but we cooked indoors, watched movies in the spacious living room, and relaxed in the massage chair. Thank you also for the welcome champagne. It became a great summer vacation memory.

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

Affordable, yet surprisingly spotless! When I heard it was a container house, I didn’t expect much, but the interior was very clean and exceptionally well maintained. The amenities were well stocked, and there’s a convenience store right in front, making it extremely convenient. Air conditioning is also provided, so the stay was comfortable. I’d like to stay again.

We’ve stayed here as a family for three years in a row. In short, this cottage is wonderful in every way! They’ve also added a bicycle rental option starting this year, which made our stay even better. It’s easy to see why so many guests return. We’ll definitely be back again next year.

It was the best Hotel we’ve found, especially since there are so few Hotels that allow pets. The Room was spacious, the dog run Facility was excellent, and there was no pet odor at all—my dog seemed truly happy. The dog run combines natural grass and artificial turf, making it gentle on dogs’ paws. On top of that, the accommodation cost was affordable and breakfast was free—an outstanding Hotel in every way.

I live in Toyama City, and this was my first stay. The Room was spacious and I could relax, and the view from the Room was wonderful. The scenery was beautiful, with panoramic views of the green mountains and the Tonami Plain. I was very satisfied with the meals, and it’s great that all drinks are included in the all-inclusive plan. Both the large public bath and the open-air bath were clean, and it offered excellent value for money—we’re already talking about coming again as a couple. I appreciate being able to use it as casually as going out to eat. Thank you very much for everything. It also left a great impression to see how efficiently the staff worked.

The staff’s warm and attentive service left a lasting impression on me. The buffet menu and the bread were very delicious. I would love to stay again.

Above all, the location is excellent. The Red Brick Warehouses are just nearby. You can walk to the Mt. Hakodate Ropeway station, and it’s also a quick taxi ride. There is Ramen Ajisai right in front of the entrance. The bath was clean, and the hair dryers included Panasonic and Dyson. We were also able to try out different shampoo and conditioner. After the bath, there were probiotic drinks and ice pops. We enjoyed salmon roe at breakfast and were very satisfied. My husband especially enjoyed the desserts. We’d love to stay again.

This is truly one of my favorite Hotels, directly connected to Osaki Station with excellent transportation access. This time I had plans in Omotesando and also went to Shibuya, Shinagawa, and Yurakucho, and the location was perfect for getting around. The price including breakfast was a great value. As I always mention, if there were just one more something at breakfast, I think I would like it even more. More Hotels are putting extra effort into their breakfast these days, so please consider it.

This is one of my favorite Hotels, and I have stayed here many times. Dinner was very luxurious and I was extremely satisfied. Since I don’t drink alcohol, I’m happy that there is an all-you-can-drink soft drink option. They also now offer soft-serve ice cream. There is only one Onsen bath, but it’s nice that there are various other baths as well. They had placed a cooler box for sauna users to store drinks they brought with them, which seemed very convenient. All the staff at the front desk and in the restaurant were kind and provided courteous service. However, this time I was concerned about day-use guests reserving washing areas in advance. I would definitely like to stay again. Thank you for your hospitality.

We stayed here for our family trip at the end of summer vacation. It was a special Room—the only one of its kind in the Hotel. It had the space of two Rooms plus a living area, and an exceptionally large bathroom—about the size of another Room—with a spacious bathtub where you can fully stretch out, as well as a separate shower room. The bubble-bath function had been removed, but features such as the marble flooring gave it a very luxurious feel. There were also private stairs, a ramp, and an exclusive corridor leading to this special Room, with outstanding attention to privacy. From the Room, we enjoyed breathtaking views over all of Lake Megami and the surrounding mountains. There were three large TVs, which delighted our children, and we could use the air conditioning as well, so we stayed comfortable throughout our visit. The public bath included an open-air bath and even two saunas, and the lockers were clean. From the open-air bath we could look out over Lake Megami and the mountains while relaxing in the Onsen. We enjoyed cooling off in the cold bath, watching clouds drift by, and taking our time to fully appreciate Tateshina Onsen. As it was peak season, both dinner and breakfast were buffet only; while there weren’t many items overall, each dish was truly delicious. The coffee did not seem to be freshly drip-brewed from a machine like those found at some buffets, so having a coffee machine would be nice. Next time we are very much looking forward to trying kaiseki cuisine at the basement-level restaurant as well. As an IKYU.com Diamond member benefit I requested late check-out; unfortunately it wasn’t possible due to peak season demand. Still, this is such a wonderful Hotel that we wanted to stay even longer—the Room was beautiful, spacious, and impressive in every way. Thank you also for the Diamond member gifts (a bottle of wine and souvenirs from Nagano). Since in Parking Lot No. 1 the wheelchair-priority space is shared with EV charging spaces, I think it would be better to separate them so that enough spaces can be secured to meet nighttime EV charging demand while keeping accessible parking available at all times. We arrived at 11:00 and completed check-in procedures first; the front desk staff were excellent. We requested early check-in but it wasn’t possible due to peak season; however when keys became available before 3:00 p.m., they were handed out in order of completion of procedures—so arriving early was worthwhile for us after all. We will be staying in this same Room again in the future as well; thank you in advance from our whole family for your continued hospitality. Thank you very much to all staff members.”

After staying at Mikazuki Hotel in Chiba (Katsuura and Kamogawa) last year and the year before, we visited Nikko Kinugawa Hotel Mikazuki for the first time this year. With the all-inclusive plan, we could enjoy a welcome lunch right after arrival and use the pool as well, and the kids seemed to have a great time. Both Japanese and international staff provided excellent service, with thoughtful attention throughout, which really impressed us. I was excited about the all-you-can-drink alcohol from the welcome lunch onward, and my wife and grandparents also loved how clean the Hotel was and how good the service was—so we would definitely like to stay again! Thank you very much for taking care of us for two days.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.