전국 × 고객 서비스 평가가 높은 호텔·료칸 - 231페이지

I stayed here with two friends. It was amazing. We went SUP, made burgers in the Room, drank beer, went to Isshiki Blue Moon, then came back and had more drinks. In the morning, we visited the Hayama Port morning market. It’s our annual tradition. We’ll be back next year.

We made wonderful memories. The beach is right in front of the property, and the location is excellent—we were very satisfied.

Our family of five stayed from 5/23 to 5/25. It seemed our Room had been upgraded from the one we originally reserved. Right after entering the Room, we noticed an issue with the bidet toilet seat, but the staff promptly guided us to a different Room. We used the parking lot, and the front desk kindly asked whether we were using it and assisted us courteously. It was about a 30-minute drive to the Dotonbori area, and our whole family was satisfied. The Room was also kept very clean. Since Awaji Island was just over an hour away, we were able to fit in an unplanned sightseeing trip there as well. If we have another chance to visit Osaka, this is a Facility we would gladly stay at again.

The room was clean and comfortable. The breakfast service was excellent, offering a variety of bread, yogurt, milk, juice, various beverages, soups, and even noodle soups—so many options to choose from. Although I only used the shower this time due to the season, the bathtub is designed deeper for those who want to soak and relax—a thoughtful touch appreciated by Japanese guests. The Wi-Fi connection was stable enough for me to work comfortably at the accommodation. The accommodation cost was also reasonable, and I would love to stay here again if I have work in this area.

I usually can’t sleep well in a Hotel, but I ended up dozing off without realizing it all three nights. The sleep felt much deeper than usual—even a 30-minute nap after waking up felt like I’d slept for about two hours, which really surprised me. The bath was also spacious and relaxing, and thanks to that I stayed in good shape even when we were out late, making it a great trip overall. One small thing: I was a bit disappointed there were no skincare amenities. However, there was no inconvenience at all since both a convenience store and Don Quijote were nearby. Thank you very much.

My spouse and I stayed for one night. The Room was compact, but it had everything we needed and was clean and well maintained. Two complimentary bottles of water were provided. Above all, the spa was excellent. The hot stone sauna was a bit on the hotter side, but we worked up a great sweat. We will stay here again when we visit Osaka.

Every year around this time, I stay here for a conference. In the past, I had to leave early the next morning due to work, but this time I had a little extra time and was able to enjoy breakfast. It was more lavish than I expected, with plenty of options, and I ended up eating more than usual. The Room was clean and well maintained, and I was very satisfied. There is also motorcycle parking in front of the entrance, and the large overhang seems to provide good protection from rain even for larger bikes.

It was compact and I felt comfortable using it. At breakfast last time, I saw everyone eating yakisoba, so I tried it this time. The thick noodles were delicious. I would like to stay again.

Even though I decided to travel at the last minute, I was lucky to find an affordable and great Accommodation. The service was good. Overall, it’s old, but it felt clean and well maintained. I would stay again.

I stayed for one night to see the Nebuta Festival for the first time. The Hotel was within walking distance of the festival venue, and it was fairly clean. They also gave me a spacious Room, so I had no complaints. At night, I went to an izakaya just a few minutes’ walk away. I used the bath after returning from the izakaya; there was only one other person besides me, and in the morning I had it all to myself (laughs). There is one large public bath with separate hours for men and women, so you just go during your assigned time. Having a large public bath at all was a nice bonus.

My spouse and I stayed here during a motorcycle touring trip in Kyushu. A Room with bunk beds is quite rare, but we slept well. We chose the Plan with two meals, and added an all-you-can-drink option separately—great value, and we were impressed with the food. As expected in Kyushu, the mentaiko and takana at breakfast were especially delicious. For standard-class Accommodation in Kyushu, AZ is the one to choose!

Every year, I stay here on my way home from work. The Room with a view of Mt. Shari is spacious, quiet, clean, and has excellent air conditioning. The TV is small. The Onsen is also great. For meals, you can order à la carte at the restaurant and add a 60-minute all-you-can-drink plan for 1,500 yen. Sashimi dishes have disappeared from the menu... The staff are polite and welcoming, with friendly smiles.

This Accommodation is very popular and hard to book, but I was lucky to get a Reservation and this is my second stay. The building is old, so you can hear noise from outside the Room, but once you get used to it, it’s not an issue. The meals are generous and delicious—I almost worry it’s okay to stay at such a low price. I still haven’t seen all the nearby sights, so I’d love to come again.

With its convenient location near the station and direct access via an underground passage, it was very easy to get around without getting wet even on rainy days. From the 7th-floor lobby, we could see the area around the station and distant mountain ranges, and the view was excellent. In the lobby, hot coffee and an apple vinegar drink were available at all times, and it was also very convenient that each floor had ice and a water dispenser. What impressed me most was breakfast. The Hokkaido-style seafood rice bowl came with both steamed rice and sushi rice options, and it was wonderful to be able to enjoy everything you’d hope for in Hokkaido at once—soft-serve ice cream, stir-fried jingisukan (grilled mutton), soup curry, and more. The dining staff were attentive as well, so there was none of the stress that can come with buffet-style dining; they made the trip feel even more special. The guest room had a combined bath-and-toilet unit bathroom without a separate washing area, but it was relatively spacious and I didn’t find it inconvenient. I previously stayed at another Hotel in this group in Tamachi, and I feel this group’s strengths are guest-focused service and breakfasts that exceed expectations. This is a Hotel I would definitely like to stay at again.

Minami-Sunamachi may feel a bit out of the way, but it’s about 12 minutes from Otemachi and around 30 minutes to Shibuya on the other side of the city. Above all, the Room size and overall comfort during the stay are outstanding. Since I work in my Room, I requested a Room with a desk and, if possible, a good view—and they accommodated my request perfectly. Even with lots of luggage spread out, I was able to stay very comfortably. During breaks from work, I watched Netflix and Amazon Prime using my own accounts. There are also convenience stores and drugstores right by the station, so I didn’t feel inconvenienced at all. For 3 nights and 4 days, I had an extremely comfortable stay at a surprisingly affordable price for a Tokyo Hotel.

With the heat being so intense, we decided to take it easy at our Accommodation on this trip and chose Fufu Kyoto, which we had wanted to stay at for a long time. Even though we arrived late, we truly appreciated you coming out to welcome us in the heat. Every staff member greeted us politely, and from start to finish we were able to spend our time in complete comfort. In the Room, cold tea was prepared for us, which was a relief after arriving. Everything we needed was thoughtfully provided in just the right way, and we were able to stay without any inconvenience. The meals in particular were carefully crafted with seasonal dishes down to the smallest details; they were delicious, and both of my parents were very satisfied. We were also grateful to receive cold water when departing. We are glad we chose this Accommodation. Thank you very much.

I visited with friends from Yamaguchi Prefecture, and it far exceeded our expectations. The ocean view beyond the water feature seen from the lobby, the complimentary free-flow drinks, and at night a sky full of stars. It was a truly wonderful holiday. I would love to visit again.

I upgraded to a Room with a runway view, and it was well worth it. Being able to enjoy the view even from the bath was fantastic. The staff were wonderful, always smiling and providing very pleasant service—I was extremely satisfied. They also stored my suitcase after checkout, which made it much easier to get around. There wasn’t any mineral water provided in the Room, so I used the vending machine, but it only accepted cash—so it may be a good idea to have some coins ready. However, since there is a convenience store at the Hotel entrance, you may not find it inconvenient. If I have another chance to visit Nagoya, I would definitely like to stay again.

This was my second stay, and this time I visited with a friend. Compared to last time, the staff seemed more experienced, and everyone assisted us smoothly and courteously. It was very comfortable. The view from the large windows is wonderful no matter how many times I see it. The scenery from the open-air bath was also amazing. Both dinner and breakfast were delicious. I truly enjoyed the creative dinner course, and I appreciate that you accommodated ingredients I don’t eat. The rice porridge with tea at breakfast was outstanding—I ate too much!! It would be nice to have even a small serving of fruit… One point: the Shuttle Service bus stop is separate from the regular route stop, so we had to search for it. It might help to mention that it’s on the opposite side of the road from the station. We arrived around 4:15 p.m., but the welcome sweet (Narazuke cheesecake) was already gone, so we couldn’t try it—such a shame. I also appreciated the 11:00 a.m. checkout time. A small detail, but since there’s a step down at the restroom entrance, it’s easy to put slippers on and take them off smoothly, which reduces stress. Thank you for taking care of us.

I truly enjoyed the world’s best breakfast. Not only the croissants, but also the other table breads, jams, vegetable drinks, tapioca, and everything else were delicious. I had a wonderful time. Thank you very much.