전국 × 고객 서비스 평가가 높은 호텔·료칸 - 222페이지

This was my first time staying here. I was happy that parking was free. I also heard that the large public bath for women is properly kept locked, and I was impressed by how well it is managed. The Room was just right, and I chose this place because it is close to where I wanted to go.

We stay here every year, and the food is simply delicious. If you stay for two nights, the dinner buffet menu changes slightly. It’s fun to see that something from yesterday is gone, or that something new has been added. It’s also convenient that Suganodai Bus Center, Komagane Farms, and “Boke” apple pie are all within walking distance.

It was a soothing escape from my hectic daily routine. It was wonderful—I’ll definitely stay again. Thank you very much.

The bathwater is excellent, but the shower temperature is lukewarm. Also, the WiFi signal was too weak and caused frustration.

This is my third stay at this accommodation. I stayed here for a conference, and the convenience of being in the same area as the venue was unparalleled. Additionally, Sakuramachi Bus Center and shopping centers are located in the same area, making it extremely convenient. The proximity to both downtown and Kumamoto Castle made it an excellent location for sightseeing and dining. The room was clean with a great view, and the breakfast venue was bright. While the breakfast selection wasn't extensive, each dish was carefully prepared and satisfying. The staff were also very accommodating. I would definitely choose this accommodation again when visiting Kumamoto!

The Room was compact, and that was reflected in the accommodation rate, so we were able to stay at a reasonable price. Although the Room was small, it was more than enough for us since we mostly just slept there. Breakfast was complimentary, and we enjoyed some cute pastries. We also relaxed in the Room with complimentary coffee. Thank you very much.

In late August, I stayed for 2 nights and 3 days while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino. The building still feels new and was very clean, and the in-room Facility had everything I needed. The bathroom in particular was great—the bathtub was large, so it felt spacious even when showering. I had breakfast during my stay. While the selection wasn’t huge, each item was delicious, and I enjoyed the thoughtful touches such as smoothies made with Nagano-grown fruit and freshly baked waffles. The staff were also extremely courteous. I accidentally stained some linens, but when I mentioned it at check-out, they kindly accepted it without any extra charge. As for amenities, there were no toner or lotion provided, but I think it’s fine as long as you bring your usual items. Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door was a little hard to understand at first. There are many supermarkets around the Hotel area where you can buy local deli foods and souvenirs at reasonable prices. There was also a nearby discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go. By car, it’s convenient—about 30 minutes to central Matsumoto or toward Suwa, and around an hour to Kamikochi or Azumino. The pricing felt fair-minded overall, and being able to use a hometown tax donation coupon made it an excellent value. I had a very comfortable stay and would love to use this Accommodation again if I have another opportunity.

Until now, we often traveled with our children and stayed in a whole-house rental Accommodation, enjoying BBQs and cooking for ourselves. This time, however, we stayed without the kids—just the two of us and our senior dog—for 2 nights and 3 days from 2/11. Every Room Service dish was delicious, and we were able to enjoy our meals at a relaxed pace. The Room was comfortable, and we felt completely at ease staying together with our dog—we were very satisfied. Most memorable of all was the thoughtfulness and excellent service from all the staff. Their attentive care and polished hospitality made it clear that training and service standards are consistently well maintained. Thanks to you, we had a truly pleasant stay. We were a little worried because our dog is elderly, but he was able to relax comfortably, making this a wonderful memory for our family. Thank you for such a lovely time and lasting memories. If we have the opportunity, we would love to stay again.

It was a lovely, hidden-gem Accommodation in a quiet, traditional seaside town. Both the front desk staff and the chef were warm and welcoming, making it a truly relaxing stay. The Room was cleaner and more spacious than expected, and the meals were delicious. The chef also recommended local sightseeing spots, which made our trip even better. Thank you very much.

I was surprised at how affordable it was, yet the Facility and the staff service were excellent. Although it’s described as an artificial Onsen, it was very nice, and the hair dryer and shower were high quality. A women’s iron was also provided. I arrived a little early, but the staff were very kind, and I had a pleasant stay through checkout. There were books in my Room, including one by APA Hotel’s president, which I enjoyed reading. It felt like a Hotel that truly aims to please its guests. I’d like to stay again.

The Room was very clean, and we were very satisfied. Breakfast in the morning also met our expectations. We would like to stay again.

Having a convenience store next door was very helpful. There were also izakayas nearby, so we enjoyed exploring the area a bit while deciding on dinner.

From check-in, everything was easy to find and I was able to spend my time comfortably. The bath was available until 2:00 a.m. and again from 5:00 a.m., so I could use it whenever I wanted, and I really appreciated the guest-first approach rather than rules set for the Accommodation’s convenience. The Facility was also clean—nothing to complain about.

The radon Onsen was great, and the Room was spacious.\nBreakfast in the morning was delicious. If I had to say one thing—though it may be difficult—it would have been even better if we could choose between Japanese and Western breakfast.\nConsidering the higher holiday rates, it still felt reasonably priced. After checking out, it was very refreshing to take a walk to the nearby earth pillars.

As always, it was excellent.

Not only the Room but the entire property was very clean and well maintained, which made our stay very pleasant. If you go to the bath at 6:00 a.m., something good might happen.

Check-in is done in front of your Room. (Check-out was done at the front desk of the former Hotel.) I had a Multiple Night Stay, and due to availability I had to change Room types, but the staff moved my luggage for me. The first day’s Room was spacious and new, with a pleasant woody scent, making it very comfortable. The second day’s Room (main building) was a bit smaller, and having the bath and toilet together felt slightly cramped, but I liked being able to see hibiscus from the bedside window. Both the new wing and the main building are simple yet tasteful buildings that blend well with the island scenery. I had breakfast in the dining hall of the former Hotel, which felt nostalgic and reminded me of the Showa era. This is an Accommodation I’d like to visit again.

All the staff were very friendly, and we had a comfortable stay. The bed in the Room was also cozy, and we slept well. Both breakfast and dinner were delicious. For dinner, instead of white rice, we had kiritanpo hot pot. At first I missed having rice and felt it might not be enough, but the kiritanpo was incredibly tasty and left us completely full. The breakfast buffet was good, but I felt there weren’t many local specialties. The milk is delicious. The bath feels more like a health Facility that local residents also use for day trips; it’s not an Onsen with much atmosphere. However, there is a pool, so it may be great for families with children. Come to think of it, since there were several families with small children, they seemed to separate the dinner seating areas—so we adults could enjoy a quiet, relaxed meal. We really appreciated that consideration. Overall, we had a pleasant stay and were very satisfied. You can refresh yourself in this lush green area. The nearby waterfall is well worth seeing too.

The Facility is not new, but it is well cleaned and I am satisfied. It’s not a complaint, but the dinner portions were too large... Personally, if you are using locally sourced ingredients, I feel you should promote that more actively.

The Facility itself is a bit old, but the welcome drinks (coffee, juice, etc.) available until 11:00 PM are a real treat. The staff’s hospitality is also excellent. When I called the front desk to ask about visiting Kotohira-gu Shrine the next day, they kindly prepared round-trip timetables from Takamatsu Station and a sightseeing map from the station to Kotohira-gu Shrine, which I truly appreciated. The breakfast buffet was satisfying as well, with local dishes included. If I have a chance to visit Takamatsu again, I would like to stay here again.