전국 × 고객 서비스 평가가 높은 호텔·료칸 - 220페이지

The high-floor bay view with separate living and bedroom areas was excellent. The TV offered access to YouTube, TVer, and many other content options, making the time spent indoors very enjoyable. It was unfortunate that the loose cash I dropped inside the Hotel was not found, but overall, the Hotel was great. It would have been even better if the amenities included a brush instead of a comb.

It was a girls’ trip with my high school classmates in our 70s, and we had an amazing time. The Room was spacious, with beds for four people, and the view from the balcony was great—nothing to complain about. However, during the hot summer season, it would have been nice to have a fan in the large public bath.

A male front desk staff member recommended a great place for dinner. He was very courteous, and I truly appreciate his help. The Room and the entire property were clean, and I had a comfortable stay.

The Room had a private Onsen with an amazing view, and being able to soak in it again and again was truly soothing. My wife and I also had a wonderful time together. Thank you very much for your courteous, kind service, including the teppanyaki dishes we ordered additionally. Reservations are rarely available, but if possible, we would love to stay at this Accommodation again.

The Japanese-Western style room was spacious and perfect for relaxing as a family. The buffet menu changed slightly each night, and the local vegetables were especially delicious, making every meal both tasty and enjoyable. Lunch was an additional charge, but we appreciated it as well. The pool isn’t very large, but there were plenty of inflatable rings and kickboards, and locker keys and swim caps were lent to guests free of charge. It was open for long hours (7:00–21:00), which was great—we went to the pool whenever we had some free time as a family. Perhaps because swim caps are required, there wasn’t any hair floating around, and it felt very clean. There was also more than enough to do—Mölkky on the lawn, sledding, exploring the observation deck via the lift—and our child looked so happy. Table tennis was fun too! We enjoyed the Dinosaur Museum, Eiheiji Temple, and Tojinbo as well, but the Hotel itself was excellent. We’d love to visit again as a family. If I had one request: our child always sends postcards to grandparents while traveling, so it would be nice if the shop had more Fukui postcards available and if stamps could be purchased at the front desk.

This was my first stay. The views of the Chichibu townscape from both the Room and the dining area were wonderful. In the main building, Rooms on the 2nd floor have a roof below that reduces the sense of openness, so I recommend choosing the 3rd or 4th floor if you stay in the main building. For dinner, I had a Japanese-Western kaiseki-style course; since the price difference is minimal, I personally preferred it over the buffet. Overall, it’s a Hotel with great value for money.

It’s such a wonderful Hotel that one night wasn’t enough—I can’t wait to come back! The food was delicious, the Onsen was great, and after bathing my skin felt smooth even without applying anything. The rose bath was small, but lovely. The kids also said they want to come again. Thank you very much!

It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

Overall, the Facility feels like a Business Hotel. In terms of hospitality, I felt that the late-night soba, welcome jelly, ice cream, and the Onsen helped make up for the rooms and amenities. I didn’t feel any particularly special hospitality from the front desk staff, but the staff who served the late-night soba were cheerful and energetic, which was great. The Onsen is compact but very pleasant and relaxing. Thank you.

Simply put, it was excellent! The room was clean. The toilet and bath were separate. All the staff were very helpful. There are restaurants and a convenience store nearby. There is a washing machine, and you can dry your laundry indoors. Perhaps it used to be a studio apartment, but we didn’t hear any noise from neighbors at all. No issues whatsoever. We’ll definitely stay again next time. Thank you very much.

Older Hotels often have the best locations, so we came looking forward to the stunning combination of Mt. Fuji and Lake Yamanaka—and it was exactly as expected. Because the Hotel is built on higher ground, there is nothing to block the view of Mt. Fuji, and the panorama is outstanding. And on top of that, even during the Obon holiday period, we were upgraded to a suite—thank you very much. When I woke up in the morning and opened the large terrace window, after the previous day’s cloudy weather, a magnificent view of Mt. Fuji suddenly appeared before us. It was a birthday trip with my 92-year-old mother, and she was absolutely delighted. In the evening we enjoyed a full-course French dinner. The staff were pleasant, and everything was delicious. We also visited the café—the dessert made with an entire peach cost just 1,000 yen including tax and service charge! It was incredibly tasty, great value, and we were very satisfied. The building is undeniably old, but our stay was very comfortable. Lake Yamanaka may be less well-known among the Fuji Five Lakes, but it’s quiet and we really loved it. We would like to visit again in autumn to enjoy the fall foliage.

We stayed here for sightseeing. We thought it was a Resort Hotel mainly for golf, but it was also a great Hotel to enjoy for sightseeing. The large public bath and open-air bath were at just the right temperature and very relaxing. Dinner featured excellent dishes, plus obanzai, and we were satisfied because we chose the all-you-can-drink option with sake, shochu, and beer. The breakfast buffet was also outstanding. The front desk staff were friendly and fun, and we made wonderful memories.

We stayed for one night to visit Seiganto-ji Temple, Kumano Nachi Taisha Shrine, and Nachi Falls. The buffet meals were all delicious—Japanese, seafood, Chinese, and Western. We also ordered Kumano beef with our Plan, and it was incredibly good. When we arrived, we were tired from driving, but the Mont Blanc served in the lounge was excellent. We chose a Room with an open-air bath, and being able to soak anytime was wonderful—the Onsen was amazing. The views were beautiful in the evening, at night, and in the morning. The only downside was that the open-air bath in the public bathing area alternates between men and women by time/day schedule, so you may not be able to use both on your arrival day. Thank you for a relaxing stay. We would love to stay again if we have the chance.

As guests born in the Showa era, we found this wonderful Showa bubble–style Accommodation to be the best. It was spotlessly clean, and both the hot water and the meals were excellent. It was quiet, and we could relax at a leisurely pace. We will visit again together with trips to Oze and Fukiware Falls.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

Business trip Due to rising prices, amenities have been simplified compared with a few years ago, but considering the room rates, I feel they are making a great effort. The staff were excellent, and even during busy times the guidance was smooth, making my stay very pleasant. When I return to the Hotel at night, it’s also a quiet pleasure to receive small gifts such as APA Curry.

We booked this Accommodation and Room fairly last-minute because everyone’s vacation dates finally lined up, and it turned into a comfortable, relaxing one-night, two-day stay. The in-room bath was clean and easy to use, and we all liked it so much that we used it several times. What really stood out this time was the food. Dinner was thoughtfully crafted, and the delicious flavors paired with the freshness of the theme made it truly enjoyable. The salt-grilled ayu was an unexpected highlight—fluffy, tender, and incredibly tasty. The junmai ginjo mentioned on the information card also paired perfectly with the meal. Breakfast was distinctive as well, starting with bonito dashi, which felt wonderfully fresh. The selection of dishes laid out—especially the Japanese options—was very satisfying and fun to try. In particular, the sea bream shabu-shabu was a favorite. To repeat myself, we thoroughly enjoyed a comfortable family one-night Onsen trip.

The Hotel had a calm, modern Japanese-style atmosphere throughout. The view from the window was beautiful, overlooking the Nagara River and Gifu Castle. The scenery from the large public bath on the 8th floor was also spectacular. I really enjoyed breakfast, with fun and delicious options like comparing different types of rice and making my own furikake seasoning. For dinner, I chose in-Room dining, so I could eat at a relaxed pace. The only disappointment was that the tempura in the Shokado bento had gone cold, but that’s understandable for a boxed meal. All of the staff were polite, and I had a wonderful stay.

After a tiring train journey, it was a big help that the hotel was right in front of the station. Since I booked the Room-assigned Plan, I was nervous when I went in, but it turned out to be a twin Room, so it felt spacious and not cramped like a single—really great. I’d like to stay again next year.

We stayed during the Obon holiday. The Room was spacious, the meals were delicious, and my elderly mother was very satisfied. All of the international staff were kind and played with our children.