전국 × 고객 서비스 평가가 높은 호텔·료칸 - 218페이지

The front desk staff were very pleasant and made our stay comfortable. I thought it was a great idea that guests handle their own trash disposal during the stay. Breakfast offered a wide variety, and I really enjoyed that the selection changed each day—it was delicious. I would love to stay here again if I have the opportunity.

It was very comfortable. Thank you very much.

The breakfast, welcome drink, and other services were excellent, and the Hotel staff assisted us with smiles throughout our stay. The downtown area was nearby, and since there was a pachinko parlor on the first floor I was worried about noise, but I was able to rest comfortably. I would like to stay here again if I have the opportunity.

Conveniently located near the station, with easy access to the downtown area on foot or by train. It is not a brand-new Hotel, but the Room was spacious and well kept and clean. We stayed in a twin Room, and the beds were large. The parking lot was near the Hotel, and discount vouchers were available.

The road to the Accommodation includes steep slopes and narrow sections, so guests who are not confident drivers may find it challenging. On arrival, we received a warm welcome and had a pleasant check-in. The Room was spacious, spotless, and filled with great natural light. However, the Beppu view was blocked by overgrown trees outside the window; please trim them. There were many types of baths, and the iron-rich indoor bath in particular had excellent water quality. The private family bath and open-air bath also offered superb views, which we really enjoyed. Dinner and breakfast were luxurious, featuring only delicious ingredients—very satisfying. All-you-can-drink beer in the lounge is an irresistible service for beer lovers. It seems there are even more wonderful Accommodations in your group, so I’d like to try another one next time as well.

All staff are Japanese and very courteous. Their service is excellent, so you can feel at ease. The breakfast here is outstanding!

We also rented a parking space, and we really appreciated being able to park for 2 nights and 3 days with no additional charge for the middle day. The large public bath is compact, but depending on the time of day it was almost private, so we could relax. We would love to stay again if we have the opportunity.

The Hotel’s hospitality, service, and cleanliness were all impeccable. The welcome drinks were all-you-can-drink, and we were told, “Feel free to bring your own snacks,” so we gladly took them up on it. There were also some simple snacks available, and considering the drink costs included, I think it was a great value. Thank you very much!

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

A clean Business Hotel. The twin room was spacious and comfortable. The breakfast buffet was delicious, but it was compact, and restocking couldn't keep up, which was a bit disappointing.

I stay here often. Although it faces Route 58, the Room overlooks the ocean and is quiet. It’s conveniently located for getting anywhere. The front desk staff are kind, and they also offer happy hour in the evening. I’d like to stay again.

It was a very pleasant Hotel. The Room layout was excellent; although compact, the sliding door allowed the space to be separated from the bedroom, so even when staying with a friend, it was easy and comfortable to change clothes and take a shower. The service was also outstanding, with thoughtful attention and just the right sense of distance. Their sightseeing advice was spot-on, and they also offered Shuttle Service, which was great. There were hardly any shops in front of Tenri Station, so after wandering around we headed there by taxi. If we had come straight to the Hotel without wandering, we would have found more options at the roadside station next door—so next time I’ve decided to go directly to the Hotel as soon as I arrive at the station.

This is my third stay at this Hotel. Every time, I’m impressed by how thoroughly everything is cleaned—it’s always spotless. The amenities also include both a body towel and a sponge, so you can choose what you prefer. The glasses and coffee cups are covered with plastic, which adds to the sense of cleanliness. Breakfast was reserved for 7:00 a.m. and arrived right on time. I chose the Japanese set meal. The rice was freshly cooked, and the salmon, fried egg, and miso soup were all warm and delicious. The king-size bed was very comfortable, and I was able to relax at my own pace. I would like to stay again. One issue: it seemed that one of the coffee cups had a crack, and coffee slowly leaked out through it.

At check-in, we were given chilled hand towels. It was a very hot day, so they felt wonderful to use. Drinks were also complimentary, and there were many thoughtful touches throughout our stay. Breakfast was absolutely delicious! We’d love to stay here again.

I stayed for one night during my trip to Wakkanai. Although I was traveling solo, I had reserved a twin Room, so it felt very spacious and comfortable. As it was a corner Room, I could enjoy a great panoramic view of the Breakwater Dome and the area around the station from my Room. The bathroom and toilet also seemed to have been renovated—they were very new, clean, and pleasant to use. The staff were kind and helpful, which made my stay very comfortable. Thank you. This is a Hotel I would definitely like to stay at again when I visit Wakkanai.

I stayed at another Accommodation in the same group not long ago, but this was my first return to Tamakiya in 10 years. Last time, discovering Abe Shuzo through the sake pairing was a real highlight, so I did it again this time. Since it was a special occasion, I decided to pay the extra fee and choose the optional premium sake course. It more than lived up to expectations—I truly enjoyed a wide range of excellent sakes, including some with a playful twist. The sommelier’s stories were fascinating, and I wished I could have listened even longer. I was traveling solo, but the staff were consistently courteous and attentive, no different from how they treated larger groups, which I really appreciated. The food was also outstanding: a course featuring plenty of local Niigata ingredients, with every dish delicious from appetizers to dessert. Next time, I’d love to stay in midwinter when there’s deep snow.

Both the Room and the restaurant had a Japanese-modern design, creating a very relaxing atmosphere. The Onsen water was excellent, and because it is free-flowing, I was able to enjoy it many times. It had been a while since I last enjoyed truly delicious Japanese cuisine. The chef is licensed to prepare fugu, and the fried fugu they prepared was exceptionally good. Next time, I’d love to try the full fugu course. I also heard that they ran a sushi restaurant for many years—no wonder the sashimi, carefully selected with the chef’s expert eye, was outstanding. The Japanese dishes and sushi prepared by the brothers were absolutely superb. A sushi course would be wonderful as well. This is an Accommodation where I’ll continue looking forward to the food in the future, and it has become one of the places I’d like to stay again. I had a truly enjoyable time. Thank you very much to all of the staff.

All the staff are so kind! The Ishibutai Tumulus is very close by, and if you walk a little further there are more ancient burial mounds—it's amazing! The Room is even nicer than in the photos. 　The Asuka scenery is beautiful, and you can also see Mt. Nijo. Relaxing in the hammock on the balcony was wonderful! 　The BALMUDA kettle and the coffee packs were delicious! There were lots of tasteful books in the stairwell area, and I really enjoyed them. The manga “Tenjo no Niji” was so interesting—I want to read more! 　Breakfast was great too—the white rice was glossy and delicious! Maybe because there are only five rooms, it’s quiet in the morning and you can eat at a relaxed pace. 　They also store your luggage after checkout! When I mentioned we were going for a walk to Asukadera Temple and Iruka’s Kubizuka, they gave us frozen Aquarius sports drink and Ramune candies to help prevent heatstroke. So grateful!