전국 × 고객 서비스 평가가 높은 호텔·료칸 - 217페이지

I’ve stayed here three times over the past year. The building itself is old, so there are some Room repairs, but the front desk service is great. There is also an Onsen that can fit about four people, and it’s a Hotel where you can stay comfortably and feel satisfied. When I come back to visit family, this is always my first choice. If I’m able to come home for New Year’s as well, I’ll definitely make a Reservation.

I had never seen coral grass before, and since the Coral Grass Festival is in mid-September, I honestly didn’t have high expectations for an October stay. However, from the moment we entered the parking lot guided by the Kagariya signboard, all we could say was “Wow!” The two of us on this girls’ trip were greeted by a stunning view of fully bloomed coral grass. I had no idea the location was this perfect. Although the building is old, it was impeccably clean and comfortable. The highlight, however, was the food. When choosing the accommodation, I had looked at photos, and the simmered Kinki fish was the deciding factor. The freshly caught Kinki fish served was just as impressive, if not more. It was so delicious that we applauded. Every other dish was equally delightful, leaving us completely satisfied. We stayed in a room facing the lake, and the breathtaking view of Lake Notoro from the window in the morning was unforgettable. From sunrise to the changing light and the many birds flying in, even red-crowned cranes came to feed. Next time, I hope to enjoy a full-course Kinki fish meal.

I only interacted with the front desk at check-in since I didn’t order Room service, but they left a very good impression. The drink bar next to the front desk had a wide variety of options and was very convenient. However, I was concerned that there was still some dirt left in the bathtub. Aside from the bathtub, the guest Room was clean and well maintained throughout. The Room was more spacious than expected and the TV was large, so it felt like a better experience than the price suggested.

Since it was the weekend, places around Matsumoto Station were expensive!! I searched for somewhere cheaper even if it was a bit farther away, and this place came up. It was my first time, so the front desk staff explained things to me, but they spoke a bit fast and there were parts I didn’t quite understand. I didn’t eat inside the building—I bought food outside and ate in my Room. There’s a supermarket within walking distance. If you go late, some items are half price, and bottled drinks were cheap too. The baths... there were so many different kinds. After coming down from a hike, I was able to relax and take my time. They also lend out shampoo and other toiletries. However... the lockers for guests are small. The Room has a bed and desk, a TV, and a toilet.

With flight cancellations expected, I searched for a place at the last minute. I was able to make a Reservation easily online. The Room was much more spacious than I expected. There was a washer and dryer in the Room, free of charge. In addition to the bed, there was also a two-seater sofa—amazing value for this price.

I stayed at this Ryokan for my first Beppu Onsen trip, and I truly feel it was the best choice. The room had an Onsen bath, allowing us to enjoy it multiple times with our children and fully relax as a family. Additionally, the private family bath was spacious and highly recommended. What left the biggest impression was the delicious cuisine. Each dish was carefully prepared, incredibly tasty, and thoroughly satisfying. The Oita specialty "Toriten" we ordered additionally was exceptional. The attention to detail in children's menus and portion sizes made for a wonderful dining experience. The staff were consistently kind and attentive from arrival to departure, making our stay pleasant and enjoyable. They also provided detailed information about Beppu Onsen, creating great memories for our children. From the meals to the staff's hospitality to even small amenities, every detail reflected their dedication to excellent service. It truly is an outstanding accommodation. If I have another chance to visit Beppu, I would love to stay here again. Thanks to this Ryokan, we had a fantastic trip in Oita. Thank you for such a wonderful time!

We chose this Accommodation because it offers views of Lake Biwa. The scenery throughout the property was exactly as shown in the photos on the website, and we were captivated by the refined design and attention to detail. We booked a Plan that included breakfast and dinner, and every dish made generous use of local ingredients and was truly delicious. We would love to return, and we would also like to recommend it to someone special. Thank you for your warm hospitality.

Despite the very low open price, the meals—such as the pilgrim menu—were generous in portion, and every dish was carefully prepared and wonderfully delicious. Both the Room and the entire property were thoroughly cleaned, so we had a very comfortable stay. Thank you very much.

I couldn’t find anything wrong! Thank you very much. I’ll be using your service again from now on.

Conveniently located near the subway exit. The room was clean and comfortable. The breakfast smoothie and mango yogurt were delicious. The soup curry was spicy and tasty. One disappointing thing was that when I opened the toilet lid, there was a sewage smell, and it persisted throughout my stay.

The Hotel was excellent. The front desk staff were very courteous and helpful, and it was great that we could use the large public bath at a nearby sister Hotel. I would like to stay here again when I visit Sasebo.

We stayed as a couple in our 60s in a semi-double Room with breakfast included. The Room was not large, but it was clean and had a bath and toilet. The standout feature is the natural Onsen with a sauna and cold plunge bath. The water has a pleasantly silky texture and excellent quality. Breakfast was buffet-style; the selection was not extensive, but everything was delicious. We think it is a very good Onsen Hotel, and we would like to stay again if we have the chance.

We stayed here during the Obon holiday on a trip to the Sanin region. The Room was a comfortable space that helped us unwind from our daily fatigue, and it was wonderful. We were also very satisfied with both dinner and breakfast, fully enjoying the bounty of Sanin’s sea and mountains! We are grateful for the warm hospitality of the staff and chef. Thank you very much.

I’ve lost track of how many times I’ve stayed here (probably 5+). It’s hard to find an Accommodation you can stay at within “one Shibusawa” during peak season—there are fewer options to begin with, and the limited supply gets snapped up instantly. But this place (the roadside-type chain, *standard brand only*) is a safe choice. I’ve said it many times: having the bare minimum—parking, a large public bath, breakfast, and a Room where you can spend the night alone without being made uncomfortable—is surprisingly hard. Even within this chain type, these basics can sometimes be missing for reasons that aren’t the Hotel’s fault. In short: it’s necessary and sufficient, so it works. If you want other reasons—an open-air bath, gourmet food, etc.—look for another Accommodation. (There are plenty around Lake Suwa… though they’ll easily exceed “one Shibusawa.”)

It was a short stay, but I was able to spend it comfortably. I would like to use it again when I am on a business trip.

This was a wonderfully rustic Onsen that Onsen lovers will adore. The naturally gushing spring water flows abundantly, and you can truly feel the power of nature. It also gets very lively with day-trip visitors. We stayed with the conger eel (hamo) course, and what surprised us most—given the simple exterior—was how outstanding the cuisine was. It was like a high-end kaiseki meal: beautifully presented, with seasonal touches so refined it almost felt too beautiful to eat. The soup course even featured delicate dew-like droplets, and as we enjoyed an authentic kaiseki course, we were warmed by the chefs’ heartfelt hospitality. It was our first time having an all-hamo menu from start to finish in so many different preparations! Even delicacies like liver and swim bladder were included—proof of exceptional freshness. The hot pot ingredients featured white vegetables and tofu chosen to match the hamo’s translucent look; even that alone felt like early summer had arrived, and it was subtly garnished with fresh green maple leaves misted lightly for a dewy finish. We were truly moved. Our whole family agreed there’s no more luxurious hamo course than this. With spring quality worthy of being called a hidden hot spring and cuisine that delights both the eyes and palate, it felt incredibly indulgent—and we’re grateful it’s so close to Osaka. The staff were wonderful, and the Accommodation was impeccably clean throughout. This was the most impressive stay we’ve had in recent years!

I’ve stayed here several times, and it’s a flawless Hotel—spotlessly clean, with spacious beds and bathrooms, and reasonably priced. Excellent.

From arrival to check-out, we had a very comfortable stay. Both dinner and breakfast were delicious, with such generous portions that we couldn’t finish everything. The staff were kind and their warm smiles were wonderful. When we visit the Nanki-Katsuura area again, we would love to stay at Manshiro again.

Staying overnight on Miyajima was definitely the right choice, and this Accommodation was excellent. The meals were outstanding, the Room was spotless, and the property felt remarkably calm despite the bustle outside. The lounge is a stylish space where you can enjoy both alcoholic and non-alcoholic drinks. They also helped us with information about the island and ferry reservations, which we truly appreciated. This is an Accommodation we would love to return to.

A bright, spacious Room with high ceilings. Surrounded by greenery, we could even hear Japanese bush warblers—it was a wonderful hidden retreat. The carefully prepared dishes made with local ingredients were delicious, and we finished everything. The dried horse mackerel served at breakfast—also used in space food—was so tender we could eat it right down to the bones, a flavor we had never experienced before. When we visit Dogo Onsen again, we would love to stay here once more.