전국 × 고객 서비스 평가가 높은 호텔·료칸 - 213페이지

We stayed with a preschool-aged child, and thanks to your kind hospitality, we had a very comfortable stay. I’ve liked Daiwa Roynet since my days as an office worker and have stayed at your properties in many places across the whole country. Even with a different brand, the same sense of cleanliness remained, and the spacious Room and bathroom were excellent. The service was also wonderful, and it helped us recover from the fatigue of traveling with a child. Thank you for arranging the bed layout and for preparing extra pillows and bath towels. The shoes-off style was also very helpful when traveling with a child. I would love to stay again on our next trip.

The radium Onsen was available, and the meals were just right, making this a very good-value stay. I also appreciated the complimentary coffee service. The free ice machine was a nice bonus as well. I’d like to stay here again if I have the chance to visit Nagoya.

Although it was just a 1-minute walk from the station, it was so quiet that we were not bothered by outside noise. The view of the Northern Alps from the window was beautiful, and our Room faced the side where we could enjoy watching the sunrise. We went to breakfast around 8:00, and it wasn’t crowded, so we could take our time and enjoy what we liked. My mother in her 70s was also pleased, saying the Japanese simmered dishes and Chinese rice porridge were delicious and not overly seasoned. I was happy that the bathtub was large, and the amenities were well stocked. If possible, I would appreciate it even more if facial lotion could be available at the front desk. I would love to stay here again when visiting Matsumoto.

Five siblings stayed here together. Our Room was on the second floor, but because the Accommodation is on a hill, we had a great view over the green trees and the Onsen town. The spacious bedroom and Japanese-style room can be separated with sliding doors, which helped us catch up on sleep after the ferry ride. The floor chairs were also very helpful for our elderly family members, and we appreciated the thoughtful touch of having a coffee maker in the Room. We were also grateful that you accommodated an allergy request even though we had failed to inform you in advance. The meals were delicious as well—beautifully presented creative dishes with wonderful colors. The Hotel’s atmosphere, furniture, and furnishings felt beautiful, as everything is carefully maintained and used with respect despite its age. We love Kyushu, so when we visit Beppu again, we would like to stay here again.

It’s very close to the station, with a convenience store on the first floor and plenty of restaurants nearby, making it a very convenient location. The Room feels a bit old, but the staff were very courteous, so I had a comfortable stay for two nights. I would definitely stay here again if I have the chance.

The Facility was spotless, and everything—from the meals to the Onsen—was excellent. We also had the pool to ourselves, and the kids were very happy. The only small issue was that we had to put on slippers to use the sink in the Room; it would have been nicer if we could access the sink and toilet directly without changing footwear. The staff were kind and attentive during meals, making our stay very comfortable. We would love to stay again. Thank you for your hospitality.

I stayed here to watch Gujo Odori. The lobby and shared Facility had a retro Showa-era vibe, but everything felt clean, and the Room had been newly and stylishly renovated. There is no large public bath. It was a bit inconvenient that there was no door between the toilet and the washbasin area. The Shuttle Service by minibus to near the Gujo Odori venue was very convenient. Breakfast starts early, and checkout is also early at 10:00, which may be typical for an old-fashioned Hotel, but it did feel a little rushed. Thank you very much.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

As always, I was able to check in quickly and smoothly thanks to the prompt and courteous service. All amenities were provided in the Room; the three-blade razor was easy to use, and I also liked that the toothbrush felt sturdy and there was plenty of toothpaste.

I stayed one night in a Single Room. It was close to the station, the Room was clean, and the bathtub was large, so I had a comfortable stay. Breakfast was also delicious.

The service was excellent with smiles. The restaurant on-site was particularly impressive, with a chef who seemed like a top-notch professional, and I truly enjoyed a delicious dinner even by myself.

The room was small, making it difficult to spread out luggage, but everything else was great. It was clean, and coffee, drinks, and water were provided. The Onsen was also very relaxing.

Thank you very much for your kind and attentive support regarding our recent stay, despite the inconvenience on our side. We also truly appreciated your thoughtful words to my family. I will be traveling to Oita again in the future, and I would be happy to stay with you again then. I was able to sleep well before heading to the disaster area, and the meals were delicious—they really gave me renewed energy. Thank you again!

The next day was the Mito Melon Marathon, and every Hotel in Mito was fully booked, with Accommodation Fees soaring to more than double the usual rate. I couldn’t give up on staying overnight, so I checked Yahoo! Travel and found that a Room had opened up at President Hotel—probably due to a cancellation. I quickly looked at the Reviews, and they seemed great. The price was around 11,000 yen, much cheaper than other options. I made a Reservation right away and was able to stay without any issues. In the end, it really was a wonderful Hotel just as the Reviews said, and I was very satisfied. The front desk staff were friendly and welcoming, and both the building and my Room were clean. The single Room was spacious and comfortable, and the bathtub was large enough to relax in. There are many affiliated parking lots available, which was very helpful: even before check-in, I could park for 600 yen (an additional 100 yen) until check-out. It’s about a 10-minute walk from Mito Station, but there’s a convenience store right in front so it’s very convenient. Check-out is also available until 11:00. It seems you can usually stay here in the 6,000-yen range on regular days, so I’d definitely like to stay again.

Because there are a few steps at the entrance, it was difficult to carry my suitcase up, but the free parking makes it a great choice for guests traveling by car. The staff were also very helpful.

I arrived a little earlier than the expected arrival time I entered during the Reservation, but I was promptly picked up, which was very helpful as it was snowing. The Room was lovely, and the meals were extremely delicious. It was a trip for a special occasion, and I had a luxurious day that made it truly memorable. I would love to stay here again.

I came back for a second visit right away!! As expected, this place was amazing! I was so happy that the proprietress remembered me. The meals were delicious as always! The hot spring water was wonderful! I’m already hoping to come back for a third time!

This was our first trip with our three dogs. What made us choose this Accommodation was the private dog run. The dog run had wood chips, which I think helped reduce strain on our dogs’ paws. It was also a great size, and they were able to run around to their hearts’ content. The Room was kept extremely clean, and I don’t think our dogs noticed much lingering pet odor from previous guests. The restaurant also has private rooms and is dog-friendly. We were truly able to spend the whole stay focused on our dogs. The Villa Suite we stayed in offered in-room check-in, and the parking space was right next to the Room. If I had to mention one thing, I would have liked one more set of single-use amenities such as face wash.

It was our first time traveling as three households with a large group, so we chose the private option. We weren’t sure how much would be provided, but everything we could possibly need was there, and it was incredibly easy to use—so comfortable. The moment we arrived, everyone kept saying “Amazing,” and the kids were thrilled. The pool in summer was fantastic. For the night pool, some insects do come by—and even a rhinoceros beetle came for a swim. We’ll definitely be back.

Stayed on March 6. The Room was spotless and very clean. Having a private open-air Onsen bath in the guest room was the best part. We were satisfied with both the quality and quantity of the meals, and it left a strong impression that the owner visited every table and explained everything so carefully, which showed how much passion they have for this Hotel. There was a power outage that night due to lightning, but the staff responded quickly and flawlessly. After power was restored, we were also glad to be able to see the laser message display. Finally, we even got to experience a seaside drive in a Rolls-Royce convertible, making it an extremely satisfying trip. We will definitely return.