전국 × 고객 서비스 평가가 높은 호텔·료칸 - 205페이지

Business trip Due to rising prices, amenities have been simplified compared with a few years ago, but considering the room rates, I feel they are making a great effort. The staff were excellent, and even during busy times the guidance was smooth, making my stay very pleasant. When I return to the Hotel at night, it’s also a quiet pleasure to receive small gifts such as APA Curry.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

I had stayed here back when it was a Kanpo no Yado, but I didn’t remember much, so this was essentially a new visit for me. It was great. There was an all-you-can-drink option in the lounge, the meals were satisfying, and the hot springs were excellent. The room, including the sink area and toilet, was clean and comfortable. There is no individual air conditioning in each room; the entire building uses a centralized system, which might be an issue for guests who are extremely sensitive to heat or cold. It wasn’t a problem for me.

The room was very clean, and I had a comfortable stay. It was great that breakfast was included. There were a supermarket and a gas station nearby, which made shopping and getting around during my stay very convenient. In particular, the female front desk staff greeted me cheerfully and left a wonderful impression. It really brightened my morning. I would definitely like to stay again, and I will recommend it to my family and friends. Thank you!

I have stayed here several times. I couldn’t clearly remember which room I had stayed in before, so I chose the “Migiwa” room based on intuition. At the time of booking it was a standard suite, but by the time of my stay it had been changed to a sauna suite—an unexpected upgrade that felt very lucky. Thanks to that, I was able to enjoy two types of hot springs (Kinsen and Ginsen), as well as the sauna and pool. I’ve stayed at properties with private saunas before, but this was my first time using this type of sauna at Hoshine. It was the highest quality and best one I’ve experienced so far. They provided everything needed for the sauna, including ponchos and hats, and even had ice cream, Oropo drinks, and herbal tea—perfectly prepared. Compared with my first stay, the dining and lounge services have gradually become a bit more modest, but I still think they are more than satisfying. We were also blessed with great weather, and it was such an enjoyable stay that time flew by. I will be back again. Thank you very much.

This is the reliable Route Inn. It’s right in front of the station, yet parking and breakfast were both free. We went to Tsuruga for a day at the beach, so we checked in late and checked out early—just needed a place to sleep—and this Hotel was a great value thanks to its cleanliness and large public bath. The bath was clean and the water temperature was comfortable, but the women’s area could use more washing stations. We also enjoyed the plum juice in the lobby. Overall, it offered excellent value for money.

The staff who assisted us at check-in were very pleasant and courteous. The Room was clean and felt spacious, so we were able to relax well. However, the bathroom had a lingering odor, so we kept the door open the whole time.

As always, it was excellent. I stayed for two nights again this time, and it’s very convenient with both Higashi-Ginza Station and Tsukiji Shijo Station nearby. I spoke to the staff at mealtimes and when finishing. Their cheerful voices really energize me from the morning. The Room, bath, and service are all great. I will stay again—thank you in advance.

We stayed here to celebrate my partner’s birthday. Although we arrived a little late, we were welcomed warmly, and they even gifted us Hakone rusks as a keepsake. Their thoughtful hospitality made us feel right away that this was a wonderful place. The room was spacious, and the open-air bath on the balcony was exceptional!! Soaking in the silky-smooth water while feeling the cool night air outside was pure bliss. My boyfriend loved it so much that he woke up early to enjoy it again the next morning. The shared hot spring bath downstairs also had a lovely atmosphere, and we were able to relax and enjoy a long soak. The complimentary ice pops after bathing were also a nice touch. And the meal we had been looking forward to was even better than expected! The spiny lobster in particular was outstanding—plump, sweet, and delicious. The soup had a gentle flavor as well, and you could really feel the care put into each dish. The fire show–like performance was amazing too (lol). They also kindly accommodated our last-minute request for a surprise dessert plate on the day, which allowed us to celebrate in such a special way. We are truly grateful to all of the staff who helped us and everyone in the kitchen. I had been following them on Instagram for some time and always hoped to visit one day. I’m so glad we were able to come for our anniversary this time. We were completely satisfied with everything—the hot springs, cuisine, and hospitality. I highly recommend this property for anniversaries with someone special or anyone looking to spend an unforgettable time.

The location is excellent, and the large public bath and carbonated spring are fantastic! Thanks to a complimentary upgrade, my stay was extremely comfortable. The staff’s hospitality is top-notch, and I’m very satisfied. It reminded me that this Hotel is a great-value classic. I’ll definitely be back.

I booked this inn for my visit to Izumo Taisha Shrine. I chose a room with an open-air bath, and it was wonderful. I was pleasantly surprised by the all-you-can-drink beer and other beverages in the evening. It’s a historic, charming inn where I’d love to stay again. The food was also excellent. Thank you very much.

I’ve stayed at Ooedo Onsen Monogatari several times, and this was the best one. Their service is well balanced: they allocate staff where they’re truly needed and keep staffing to a minimum elsewhere. You won’t see lots of kimono-clad attendants walking around like in traditional hot spring inns, but it’s clear they are thinking carefully about how to improve guest satisfaction. I thought it was excellent.\nHowever, regarding meals, I still think it would be better if à la carte dishes could be ordered on the spot. At the very least, I wish orders could be placed at check-in. The dinner buffet is delicious, but adding those à la carte options would definitely increase satisfaction. I should have reserved in advance—I planned to order after arriving, but it was too late. That was a bit disappointing.\nOverall, though, it was great and I’d like to visit again.

We stayed during the Obon holidays on a breakfast-only plan. The building is a bit old, but the Room had been renovated and was very clean, with stylish interiors and a great view—truly wonderful. The baths were also clean; they operate on an alternating schedule for men and women, and we were especially impressed by the panoramic bath on the 6th floor with its amazing views. Breakfast was very luxurious and satisfying, featuring simmered splendid alfonsino (kinmedai), horse mackerel namero, ara-jiru fish soup, plus a buffet. We would like to come again.

This was my second stay. I booked the night before, and it was great value for money—I was able to relax and take my time. If you book normally, the splendid alfonsino is served as Italian-style herb-baked fish, so I added a note in the comments saying I’d be happy if it could be simmered instead. They called to confirm on the morning of our stay and kindly changed it to simmered fish. It was very delicious. I’ll definitely be back again. Thank you very much.

This was my first visit in midsummer, and I felt this is a place best enjoyed during the cherry blossom season in spring or the autumn foliage season. Back to the main point: the food was good, but overall my satisfaction level is 4 out of 5.

Thank you for your kind support. We used to stay with our pet often. After our pet passed away last year, my spouse and I have been using your villas and condominiums to relax and enjoy our time together. We always appreciate how clean the Room is, and we hope many more guests will stay here. Wishing you continued success. Thank you very much.

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.

The service, amenities, and location were all excellent. Since this is a Hotel with locations across The whole country, I’ll be using Route Inn nationwide from next time! It was a pleasant and relaxing Hotel.

I stayed the night before a hospital appointment, and it was so close that I didn’t have to worry even if I overslept. The Hotel is simple, and the front desk is pleasantly straightforward without being overly friendly. However, the unit bath shower curtain smelled. Since it’s between two stations, there are few shops or convenience stores nearby, which is inconvenient, but the area is quiet, easy to walk around, and safe.

It was quiet, and I slept well. The Facility and other areas have been well maintained and are clean. At this price, I would like to stay again.