전국 × 고객 서비스 평가가 높은 호텔·료칸 - 204페이지

We stayed for two nights while sightseeing in Tokyo. Everything was very clean, and even after walking around all day in Tokyo, we were able to relax thanks to this Hotel. The bathroom and toilet were easy to use, there were plenty of hangers, and the disposable slippers felt hygienic. What surprised me most was the amenities available at the front desk—good-quality toner, sheet masks, and cooling patches. I applied a patch to my swollen legs after all the walking; it felt refreshingly cool and was so soothing. The Room wasn’t the largest one with a separate bath and toilet, but it was spacious enough. There were two floor-to-ceiling windows that made it feel open, and the night view was beautiful. It’s a Hotel that made me think, “This is where I want to stay again when I come back to Tokyo.” Our children liked it a lot as well. Everyone at reception was professional and kind.

This was my third stay in a row (three consecutive years), and once again I had a very satisfying stay. I feel this Hotel is thoughtful in every way. They have a large public bath, a pool, and dedicated areas for washing and drying diving gear. The in-house voucher service for choosing light cleaning, hangers in the bathroom, and charging cables for smartphones are also services I truly appreciate. Honestly, there are probably many more luxurious Hotels in terms of facilities, but at a reasonable price you can fully enjoy a resort atmosphere here—and when you consider cleanliness and an overall satisfying Hotel stay, I don’t think there’s anything better on Ishigaki Island. I’m usually the type who wants to try different Hotels each time, so I rarely stay at the same place repeatedly, but I’ve stayed here three years in a row and would like to return again next year as well. If I had to mention one thing, it would be great if you could add more reclining chairs by the pool (even if it makes the regular seating area a bit tighter).

The Hotel we chose for our first trip to Ishigaki Island Everyone was surprised by how spacious the Room was—it’s a space that makes you think, “Is this what an ideal villa stay feels like?” Since our goal for this trip was simply to relax, choosing UBUFURU was absolutely the right decision. Because they don’t accommodate many guests, we were able to spend quiet, fulfilling time there. Breakfast didn’t have a huge number of items, but that actually let us savor each one carefully. Having a washing machine in the Room made it easy to do laundry at our own pace, and we realized it quietly adds a lot of comfort to the trip. If I had to mention an area for improvement: I would have liked the sauna temperature to be a bit higher. The cold plunge temperature and the outdoor relaxation setup were excellent, so improving this point would make guests even happier! Thank you as well for preparing a BBQ dinner on short notice on our second day. Being able to eat at our own pace with family while looking out at the ocean became a wonderful memory. As mentioned in other Reviews, be careful if you do it in the Room—smells will linger no matter what—so I recommend doing it on the balcony instead. All of the staff maintained just the right distance without being intrusive, while still responding properly whenever we needed something. Thank you very much!

I was truly able to relax. Both dinner and breakfast were delicious. At dinner, the staff member was from overseas, but I was genuinely impressed by their polite Japanese. I was very satisfied with the Onsen temperature and water quality. If you plan to make changes in the future, I would prefer separate top-and-bottom sleepwear instead of a yukata. Maybe yukata are popular with international guests, but I’d be happy if guests could choose. Thank you very much.

Although the weather was fine down below, up in the mountains it was foggy and rainy, so unfortunately even after taking the ropeway it was a completely white world. The open-air bath at the mountain Hotel was great. I was especially lucky to see Mt. Yari appear above the clouds from the mixed-gender open-air bath where you wear a bathing garment. Next time, I plan to come in October to observe the starry sky.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

A typhoon was approaching and the weather looked rainy, but it didn’t rain much, and we were able to see a wonderful sunset from the restaurant. The view from the large public bath was also amazing. The meals, made with ingredients from Wakayama, were all delicious. It was disappointing that we couldn’t watch Netflix or Amazon Prime in the room (the internet didn’t seem to connect) and that the shuttle bus service has been discontinued, but everything else was great. I’d like to stay again. Thank you very much.

From the warm welcome by the staff to their guidance at mealtimes, everyone was very kind. The meals were beautifully presented and delicious—we were completely satisfied. Also, the Onsen water in our Room was wonderfully soft and felt great for the body, so we ended up soaking many times. Thank you for a wonderful stay.

This was my second stay, following last year. I arrived by car, and the affiliated parking lot nearby was very convenient. Even though it was a busy time for check-in, there were plenty of counters and the process went smoothly. After checking in, I explored the nearby shopping arcade and Hirome Market on foot. There were also many restaurants close by, so dinner was great. The next morning, I enjoyed an approximately 10 km run while sightseeing around Kochi Station, Kochi Castle, and the shopping streets. The breakfast buffet was outstanding—an incredible variety and all delicious. Everything was excellent, from rice topped with bonito flakes or bonito broth to seared bonito (katsuo tataki), salads, simmered dishes, fried items, and stir-fries. I would definitely like to stay here again if I have the chance.

I visited Ako with my wife during summer, craving the famous oyster dishes, and found Ako Park Hotel online. The food was truly excellent, reasonably priced, and offered great value for money. The staff were incredibly kind and provided exceptional service, making our stay enjoyable. The location is very convenient, being close to Ako Castle, and the Onsen was also fantastic. We will definitely return to enjoy oysters again!

As a woman staying one night, I made a same-day Reservation for the Hotel’s last available Room—a smoking single. Because the price was low, I was worried it might not be great, but the Room was clean, didn’t smell, and the Facility were well equipped, which made me very happy. What pleased me most was breakfast the next morning. I overslept and arrived right before closing when no other guests were there, but the staff kindly asked if I wanted refills of rice or miso soup, which meant a lot to me. I ordered a Japanese set meal, and it was delicious—I was very satisfied. The value for money was excellent, and I’d like to stay again. When I visit Chitose again, I will definitely use this Hotel. I also had coffee at the front desk the next morning—it was tasty—and when I left, the receptionist told me to take care as well. Thank you very much.

It was great that we could use the bath anytime. The open-air bath uses natural hot spring water, and the temperature was very hot, but it left my skin feeling smooth. The Room was also very spacious. There were power outlets next to the bed, which was a nice touch. However, the air conditioner vent was directly overhead, so it felt cold. The dining venue was very large, so even with many guests it didn’t feel too crowded. There was a wide variety of dishes and free drinks, so we were very satisfied. All of the desserts were especially delicious.

I stayed here with my daughter. Both welcome drinks were delicious, and after a long day of walking we were exhausted, so we ended up having second and third refills without thinking. The Room was comfortable, and we were able to relax and rest well. Breakfast was also delicious—I ate too much.

To satisfy my hungry junior-high grandson, I looked for a place with a delicious buffet. My husband had stayed here twice before and said the Room was spacious, so we chose it. In reality, the roomy interior let each of us relax at our own pace, and the services—like the drink bar and after-bath ice cream—were excellent. My grandson was thrilled. We enjoyed playing in the pool and the Onsen pool, and we also had fun at the evening festival stalls. All of the staff were very kind, which left a great impression. This is a Hotel that makes you want to come back. Just one thing: it was disappointing that it felt hot inside the elevator.

Although living in Aichi Prefecture, my husband played golf with his university friends in Tsu, and since my parents' home is also in Tsu, we decided to book a hotel near Tsu Station this year instead of staying at my parents' house. We enjoyed exploring the nostalgic streets of Tsu by bike. There are many Business Hotels around Tsu Station, and since we had our car, even slightly inconvenient locations were not an issue. However, we chose this accommodation because it offered free parking, a large public bath, and breakfast service—all at a great value. Except for the front desk staff being somewhat formal without much of a smile (not rude by any means), everything about the Hotel was perfect. As my elderly parents have different daily routines now, I would definitely like to stay here again if I have another opportunity to visit Tsu in the future. My husband also mentioned that he plans to visit Mie University frequently moving forward and would consider this accommodation as his first choice for overnight business trips. Thank you very much!

The Room features Ryukyu-style tatami mats, which may be especially appealing to female guests, and the overall atmosphere felt like a Ryokan with the convenience of a Business Hotel, which was very nice. There is an irori hearth in the breakfast venue, and it was great to be able to eat around it. It would have been even better if a real fire had been lit at night.

I stayed in Room 311 in GATEI, and the tatami floor creaked a lot, so it might bother some people. Other than that, everything was very good. The bath was hot and kept me warm afterward, which felt great. There is a sauna, but no cold plunge pool, so you can’t use it the same way as a typical public bathhouse. The sulfur Onsen had quite a strong smell, though I thought that added to the atmosphere in its own way. The smell does linger throughout the Hotel, though. I only had breakfast, but it was very satisfying—especially the miso soup.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

This Hotel is in a very convenient location, just a 1-minute walk from Higashi-Fuchu Station, with several supermarkets and convenience stores nearby. The building is old, but it was kept very clean. I stayed multiple nights, and each time fresh bath towels and towels were provided, and the beds were neatly made, so it was comfortable. Since it’s a compact twin room, it felt a bit small, but I was glad to stay at a reasonable price. The Chinese restaurant downstairs was also delicious.

Overall, I was satisfied.\n\nThe only thing that concerned me was that, although my check-in wasn’t particularly late, the futons had already been laid out in the Room.\nIn the hot summer season—especially in Shimanto, where you may have been playing in the river or at the sea (or even if not)—you’re likely to be sweaty. It was a bit disappointing having to be careful not to step on the futons no matter what I did. Of course, if check-in is late, I understand it makes sense for efficiency for the staff who prepare them. Since dinner time is specifically confirmed at check-in, I would have preferred if they could lay them out while we were having dinner.\n\nThe meals, the Onsen, and the Room were all relaxing and very enjoyable.