전국 × 고객 서비스 평가가 높은 호텔·료칸 - 198페이지

Breakfast in the Room was excellent. We could relax without having to get ready or change clothes. The bathroom was also spacious and very clean. Thank you for your hospitality. Just one thing: with only the large mirror in the Room, it was a little inconvenient when applying makeup. A small movable mirror would be helpful for women. Sorry if I simply couldn’t find one.

I made a Reservation not for myself, but for a family trip for my uncle and other relatives. As they are elderly, we had detailed requests regarding Room assignments and meal arrangements, but you responded quickly and courteously to our emails in advance, and we were very satisfied. My uncle said it was a wonderful Ryokan—the food was delicious, the all-you-can-drink alcohol was great, and being able to have a beer after the bath was the best part. I’m sure our large group caused some inconvenience in various ways, but thank you very much. If I have the chance to return home and travel myself, I would love to stay with you as well.

I stayed here during the Journey of Light for land purification and integration. This Accommodation offers a laundry service. I was also pleasantly surprised by how delicious the salads and small side dishes were with the meals. Thank you very much.

We stayed for two nights because our child had a soccer match nearby. The Onsen, with its black mineral water, was very relaxing, and we were able to unwind. We chose the Plan with two meals included, and everything was delicious—I think we even gained a little weight from eating so much. The breakfast in particular was great, with a wide variety of side dishes. On the way home we got caught in torrential rain and had a difficult trip back, and I hope all the staff were safe. Everyone was very kind, and it’s an Accommodation we would love to visit again.

The Onsen inside the station is convenient because you can go there from the Hotel in the provided sleepwear. Breakfast was Japanese only, but it would have been nice to have Western options such as bread as well. Also, there was a plug for charging a mobile phone in the room, so I didn’t use my own charger, but when I checked in the morning it had only charged a little.

This was my first time staying at this type of Hotel, but it was more comfortable than I expected, and choosing it was the right decision. The check-in explanation was very thorough and left a great impression. The Room was clean, and the shower had plenty of hot water with good water pressure. The shampoo and conditioner also smelled nice. I would like to stay here again next time.

It’s conveniently close to the station and a convenience store, which is a big help. I’m also truly grateful that the prices have been kept the same. I bring my own wash towel (sponge?) for bathing and my own hangers. The other day I saw a guest returning several hangers to the front desk, so I realized they’ll accommodate you if you ask. There’s a refrigerator on the 1st floor, and they can even freeze sports drinks bought at the convenience store. (At last year’s Expo, I held onto a frozen drink to get through long waits in the blazing heat.) This Hotel has thoughtful touches that make it feel like home.

I’ve stayed here several times, and it’s a flawless Hotel—spotlessly clean, with spacious beds and bathrooms, and reasonably priced. Excellent.

I stayed for one night on a business trip. It’s conveniently located near the station, with convenience stores and restaurants close by! The Room was compact but clean, and I had a very comfortable stay. Breakfast was more filling than the photos suggested and delicious. There is also an affiliated parking lot, so I’d like to stay here again when I visit Tokushima.

This was our second stay. The new Room had a private indoor bath, and we were truly satisfied. Dinner was French cuisine, and every dish prepared by the delightful chef was perfectly seasoned and absolutely delicious. We would love to visit again.

I visited with my daughter, and from start to finish we were able to relax and enjoy a comfortable, unhurried stay. The Room was clean and simple yet well equipped with everything we needed, and the private open-air bath in the Room—available as many times as we liked at any hour—was truly soothing. The meals were excellent, especially the rice, and we enjoyed hearty dinners and breakfasts. We were also allowed to bring our own alcohol, so we brought a local wine; glasses were kindly provided, and it seemed other guests also brought their own drinks and enjoyed them in their own way. The proprietress’s hospitality was thoughtful without being overbearing—she checked in at just the right moments with a gentle word—and the pleasant atmosphere throughout made this a wonderful Accommodation that I’d love to visit again next time with my husband.

The property was clean, and the service was excellent. The bath on the top floor had no roof, so it was cold even in Okinawa. The complimentary meal was fairly standard but tasty. Everything except the bath was wonderful.

I was very satisfied with the location, room, and amenities. I would like to stay here again if I have the opportunity!

I stayed here while returning home for the Obon holidays. Typhoon No. 15 was approaching, but there is an underground parking garage, so I could park my car with peace of mind. The Room was clean and comfortable, and thanks to the warm hospitality of the female staff at the breakfast venue, I was able to leave the Accommodation feeling great. I will come back again for the delicious breakfast. Thank you very much.

We were so happy to be able to see both the sunset and the sunrise from our Room, with the beach right in front of us!! The meals were also incredibly delicious—our son, who usually doesn’t like fish, was totally hooked and we were surprised! He kept saying, “It’s so good!” while eating grilled kuji salt-style!! It was a little inconvenient that there wasn’t a shop on-site, but other than that we were completely satisfied with the service. The staff also took great care of us with such a warm and welcoming atmosphere! We even received souvenirs, and our whole family was able to enjoy an amazing stay until the very end. Thank you so much!!

We stayed here after visiting Kamo Aquarium. Since we came on a sunny day, we were able to watch the sun set while enjoying dinner. The hostess and all the staff provided outstanding hospitality! Every dish was carefully prepared, so delicious that we ate far too much. We were also able to enjoy the bath almost privately thanks to perfect timing, and with a sauna as well, it was a very satisfying Hotel for us sauna lovers. And for breakfast—my favorite mochi!! It was delicious. This is a Hotel we’d love to visit again.

It was unfortunately raining that day, so we stopped by the newly opened Izu no Kuni History Museum “Izushiru” before checking in. The welcome drink system, where you can choose your preferred drink from a vending machine, felt efficient and practical. I absolutely loved the gift zori sandals in our Room and will take good care of them. We used the private open-air bath again this time. There are now two washing stations, so even as a couple we didn’t have to wait and it was very comfortable. The slightly thick, silky hot spring water is wonderful. The floor chair in the Room had been replaced with a higher chair, making it even more comfortable than before. Since it was raining, we enjoyed soaking in the open-air bath attached to our guest room and watching baseball on one of the two TVs that can receive satellite channels. All of the meals were delicious and the portions were just right. After dinner, being able to use the coffee machine in the lobby also added to our satisfaction. All of the staff were very pleasant and welcoming. There’s no excessive service—just a great Accommodation you can enjoy even on rainy days—and my wife likes it too, so it’s becoming our regular place in Izu Nagaoka. We look forward to staying again.

I made a last-minute same-day Reservation and stayed here. Thank you for welcoming me. My luggage was heavy, so being able to park right in front was a big help. The Room’s bathroom and toilet were clean, and the Room size was just right. I also appreciated the bath chair, which is often not provided. However, it seemed there was no hair dryer in the Room, and that was the only inconvenience; everything else was great. Since it was a same-day Reservation, the view from the Room was disappointing, but I was able to relax and enjoy my stay. Thank you very much.

I was able to enjoy a luxurious stay by having a spacious Room all to myself. The bath is a day-use bathing Facility, but it’s very relaxing. It was great that I could still use it after 10:00 PM, once the day-use guests had left. This is an excellent Accommodation surrounded by nature. There are no shops nearby, so if you’re staying without meals, don’t forget to buy what you need in advance.

I stayed with a one-night stay including two meals, and the Room was clean, with the toilet and bath separated. Amenities could be taken from the front desk as needed. Considering the price, I felt the meals offered good value for money. Overall, I was satisfied. Thank you very much.