전국 × 고객 서비스 평가가 높은 호텔·료칸 - 195페이지

Check-in at 9:00 PM Check-out at 6:00 AM I didn’t have much time to relax, but I was very satisfied. A young male staff member at the front desk assisted me politely and professionally. Thank you very much. The parking lot was spacious, which was very helpful.

I stayed here with my mother and my 7-month-old son. The property was very clean, and the staff member in charge of our room kindly assisted us from the initial guidance through to serving our meals. All of the staff greeted us pleasantly, and it was a warm, welcoming inn that made us want to come back. There was a massage chair in the room, which I really appreciated. I also thought it was great that there were so many facilities to enjoy, such as a kids’ space, a private family bath, a cypress footbath, and a hot stone sauna. The large public bath was uncrowded most of the time, so we were able to enjoy an early-morning bath without any crowds. The food was delicious—especially the udon at dinner. It was so good that we even looked for something similar at the souvenir shop before heading home. The tea sweets provided in the room were also excellent, and I bought some to take home. I would love to stay again. Thank you very much.

The location was great. There was a 7-Eleven nearby, which was convenient. The Hotel Facilities aren’t new, but there were no inconveniences at all during my stay. However, at night I could clearly hear the sound of the neighboring room’s shower head hitting the wall, and in the morning I could hear voices in the hallway and doors opening and closing quite loudly. Also, I stayed on the 4th floor and felt that the water pressure weakened when multiple people were bathing at the same time. Basic amenities were available in the lobby, so it wasn’t a problem. I relaxed until right before checkout time, and the housekeeping staff’s greeting and smiles were very nice. I’ll consider staying here again when I come to Ueno.

We were very satisfied with both the Room and the meals. We have stayed at various Ryokan and Hotels considered fairly upscale, but here we especially felt every staff member’s genuine care and dedication to ensuring guests are happy—it was a wonderful experience. My wife also said she would like to come again.

Our first trip to Shimane and Tottori as a couple. It was also our first time at Misasa Onsen. And our first stay at Ryokan Ohashi. Throughout our stay, we were able to relax at a leisurely pace, and it has become an Accommodation we definitely want to visit again. The service was flawless, and since there happened to be few guests staying that day, we felt lucky to have the chance to chat and learn more about the place. The meals were also impeccable—abalone, Wagyu beef, a wide variety of dishes, and above all, you could really feel their commitment to quality ingredients. That alone would have been more than enough, but the Onsen was on another level: the rock baths (Upper Bath, Middle Bath, Lower Bath), the open-air bath on the opposite side—this radium spring truly warms you through and through and feels effective for therapeutic bathing as well. We were told that crab dishes in the colder season paired with this radium spring are even more highly recommended, so we’re already looking forward to it.

This was our second stay, following last year. First of all, this is the best Hotel in every way. The breakfast buffet offers gentle, comforting dishes and is delicious. I’ve traveled to Okinawa 14 times, and Ifu’s BBQ is outstanding—No. 1. The bath was great, and above all, the view from the Room and the sunrise were also No. 1. I was able to recharge with wonderful energy every morning. There are plenty of places to eat nearby, it’s very convenient, and there’s a convenience store close by—also excellent. And this time, because a typhoon was approaching, we changed our schedule, and you kindly accommodated changes to the BBQ date as well; I truly appreciated your considerate support in many ways. As last year, the staff were pleasant and wonderful. It’s a Hotel that makes me want to come back twice or three times next year… For now, we’re planning to visit next June, so we look forward to seeing you then. It became the best Kumejima trip.

It was a clean and pleasant room.

This was my first time staying here with friends. At check-in, the front desk staff greeted us with a warm smile, which made us feel at ease. The exterior and hallways felt a bit dated, but the Room had been renovated and was very clean and stylish. The view was great too, making our trip even more enjoyable. I didn’t use the bath, so I’m giving it 3 stars, but the shower room was also very clean. A friend accidentally left something important in the car and we suddenly needed to mail it out. When we asked at the front desk, they kindly lent us an envelope and glue (which we were planning to buy at a convenience store) and handled everything quickly—this really helped us a lot. When I was heating up some corn we received in the microwave, a staff member brought over a plate saying, “Would you like to use this?” There were many moments like this where we felt their thoughtful attention to detail. This is a Hotel I would definitely recommend to everyone. I’d love to stay here again if I have the chance.

I stayed here with an acquaintance at the end of September. The entrance was wonderful, and at check-in we sat down while looking out at the beautiful river and enjoyed a welcome drink and some sweets. The Room had a pleasant woody scent, with a modern Japanese style, and was just the right size for two people. We stayed in an annex building, and were told we could enjoy a hot-spring tour by visiting HAZU across the river, so we went right after being shown to our Room. Both dinner and breakfast featured an incredible variety of dishes—it truly felt like an escape from everyday life. In particular, the wild boar soup at breakfast was served with miso balls that we dissolved ourselves, which made it even more fun. After breakfast we went to the bath again, and from check-in until the 10:00 check-out time, we enjoyed our stay to the fullest.

I was able to stay at a reasonable price during the Obon holiday period. There are many restaurants nearby, which is very convenient. It feels like many of the guests are international travelers.

Conveniently located near the station, and the staff were very kind and helpful. Some Facility equipment is old, so the air conditioner was noisy and the Room bathroom felt too small, but the breakfast was delicious and it was a comfortable stay.

I accidentally canceled my reservation and called in a panic, but the staff responded kindly and courteously. I’m glad I was able to stay without any issues. The Facility and Room are somewhat old, but they are kept very clean. In the morning, whenever the staff saw guests, they greeted us with a smiling “Good morning,” which warmed my heart. Thank you very much.

To sum it up, it was amazing! The Accommodation isn’t large or brand-new, but it was very clean and had a cozy, pension-like feel. The buffet was carefully prepared dish by dish, and everything was truly delicious. Empty drinks were replenished right away, and there was more than enough variety for me. (Some items, such as beer, are available for an additional charge.) Even beyond meals, drinks were available until 21:00, with snacks as well—the hospitality was outstanding. All-inclusive is the best! Everything was handled with such care that I was genuinely impressed. Of course, the staff were wonderful as well. It’s an Accommodation I’d love to stay at again when I visit. Thank you very much.

I visited Kanazawa from Kanagawa on a motorcycle tour. Since I made a Reservation online in advance, check-in was easy. What made me happiest was that when I asked about nearby places to eat and buy souvenirs, the staff gave me so much information I could hardly choose! Please note that amenities do not include razors or cotton swabs, so if you need them, it’s best to bring your own. I had planned for No Meals Included, but I was also able to use the breakfast buffet and was very satisfied with my Kanazawa trip. Thank you very much.

A wonderful sense of charm and atmosphere, hot springs worthy of a renowned spa, delicious cuisine crafted with meticulous skill in both quality and quantity, and comfortable accommodations! It was a trip I’d love to take again!

It was very clean, and the staff were kind and attentive—making it an amazing trip! I’d love to stay again.

My main purpose this time was to visit Arashiyama, so I stayed at this Hotel in Shijo-Omiya. The nearby bus stop is also conveniently located, with many bus routes to various areas of Kyoto. The Room had an unusual design—a Japanese-style Room with beds—but it was comfortable. If possible, I would have liked a floor chair. The large public bath was also nice, but the only drawback was that the shower pressure was so strong it hurt when sprayed on my face. Also, I heard the women’s public bath was extremely crowded on Saturday night, so it would be helpful if the TV in the Room could show how busy the public bath is, like some other hotels do.

The all-inclusive plan even includes drinks like 100% orange juice and apple juice. The washing machine is free (the dryer costs 100 yen per 30 minutes), and the massage chair is also free. Overall, it was excellent value for money. There are only two elevators, so they get crowded. When it’s busy, you may have to wait around 30 minutes unless you ride all the way up first and then come back down. A capable staff member with glasses—like a chief—worked efficiently while keeping a warm smile the whole time, which made me feel that APA has secured great talent.

Although the weather wasn’t great, we were able to enjoy a BBQ and a campfire thanks to the covered area. Bringing our own items was allowed, so we brought alcohol without hesitation—even glass wine glasses. We couldn’t get the jacuzzi’s automatic hot-water filling function to work properly. The staff showed us how to use the projector. If you have any questions, don’t hesitate to ask for help—you’ll enjoy your stay even more.

The Room was clean as always, and I was able to relax. I understand the air conditioning is shared across all Rooms, but it was still hot even after turning off the AC, so it would be appreciated if the window could be opened even a little. I know this may be for fall-prevention reasons, but aside from that, it was affordable and I was very satisfied.