전국 × 고객 서비스 평가가 높은 호텔·료칸 - 189페이지

The spacious, comfortable lobby and the nearby parking lot made parking very convenient. The Room was clean, with a wide range of yukata sizes available, and I really enjoyed the view from the window. Dinner and breakfast offered a great variety of dishes, including sushi and rice balls made by the chefs, steak, and more. Everything was delicious, and there was also an excellent selection of desserts.

I made a Reservation because the Accommodation offered an Italian dinner, a sand bath, and spacious Rooms with great views. The Room was large, had a wonderful view, and felt very clean. I also appreciated that the drinks in the refrigerator were free, including beer. There was a sand bath within the Facility, as well as a large public bath, plus one more Onsen area with indoor baths only. Inside the building there was so much to see—such as a shochu dojo, artworks, and exhibits about notable historical figures from Kagoshima—that we didn’t have enough time to take it all in. The garden was also vast and perfect for a walk. The Italian dinner was at a restaurant inside Denshokan; both the atmosphere and the food were excellent. Above all, every staff member was wonderful—this was truly an outstanding Accommodation. I would definitely like to stay again when I visit Ibusuki. Thank you very much for your hospitality. As an aside, I learned that this is also the venue for the Ryuo title match in shogi, which made me even more excited—I was moved to see where Sota Fujii sat and played.

After our wedding, my wife and I stayed here with friends. We used the connecting Room, and it was perfect—you can either separate the Rooms properly or connect them as needed. As for the Facility, we used all of the lounges throughout the property, and it’s no exaggeration to say it’s ideal for visiting with friends. Every lounge had drinks, plenty of space to chat, and areas to have fun—we had a great time.

Four of us stayed here on a girls’ trip. We booked a guaranteed Mt. Fuji view Room and were thrilled to see such a beautiful Mt. Fuji! The Room had a nostalgic Showa-era feel, but it came with basic amenities and tea, and since we only stayed one night and didn’t spend much time in the Room, it was more than sufficient. The meals (with breakfast and dinner included) were delicious, and there was so much food we couldn’t finish it all even though we wanted to try more. In the morning, we could hear Japanese bush warblers singing, which felt wonderfully refreshing, and seeing majestic Mt. Fuji made it an unforgettable memory! If we have the chance, we’d love to visit again.

Located near Obihiro Station and close to the nightlife district, this Hotel offers an excellent location where you’ll never have trouble finding food or drinks at night. The parking lot includes a multi-story facility and partnerships, making it perfect for those who wish to park their car and head out again. The lobby, front desk, Onsen, and guest rooms are all exceptionally clean and well-maintained, providing a very comfortable stay. The Onsen features the famous moor hot spring water, which is a rare treat at this price point. Breakfast is served as a buffet packed with delicious specialties from the Tokachi region. Every dish was incredibly flavorful—truly impressive. Having visited Hokkaido multiple times before, I can confidently say that this Hotel offers some of the best cuisine in its price range. Additionally, when I contacted them later regarding forgotten items left behind during my stay, their response was extremely kind and thorough. Thanks to their attentive service, I was able to retrieve my belongings without disrupting my travel plans. This Hotel truly lives up to its name as a premier destination with outstanding rooms, dining options, and service—a perfect combination for any traveler!

We stayed here to celebrate my husband’s birthday. The entire property was spotless, and the Room was wonderful. From the moment we arrived, it felt like a special escape from everyday life. All of the staff were extremely courteous, and we could feel their thoughtful attention throughout our stay, which made our time there truly comfortable. Both dinner and breakfast were absolutely delicious, and we enjoyed every dish. Everything was excellent, and mealtimes were especially memorable during this stay. We were completely satisfied with everything—the Room, the food, and the service. Thank you for such a wonderful time. We would love to visit again.

This Accommodation’s Onsen was simply outstanding. The large public bath is divided into “Toki-no-Yu” and “Inishie-no-Yu,” and there are so many options—including indoor baths and open-air baths—that you can’t enjoy them all in just one night. There’s also a sauna, so it’s highly recommended for anyone who wants to sweat and unwind. Another small delight is the complimentary drink (Yakult) provided after your bath. Our Room had twin beds. It wasn’t huge, but it was calm and relaxing. When we opened the window early in the morning, we could hear birds singing—an experience you don’t usually get in the city center. It was such a wonderful Accommodation that we wanted to extend our stay.

The front desk, restaurant, and large public bath were clean, but the carpet in the guest room felt dirty. Even after watching a night game at Vantelin Dome, having a large public bath helped wash away the fatigue from cheering. The hitsumabushi at the breakfast buffet was delicious and a welcome highlight. I will visit again.

Due to Typhoon No. 13 and the Kumamoto earthquakes, our schedule was delayed by a few days, and we finally arrived in Kagoshima. Although we arrived at the Hotel early, we were able to enter our Room ahead of time, which was a great help after the long journey. After 3:00 p.m., we could also enjoy the Onsen and refresh right away! The high-ceilinged Room was clean and spacious, so we could relax well and fully enjoy the next morning’s Onsen and a satisfying breakfast.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

Excellent service! The Room was very clean! We will stay again! Thank you very much!

The bath and the Room are old, but they were kept very clean. This time we only had breakfast, and it was very delicious. Maybe the restaurant has been renovated? It was new, clean, bright, and very pleasant. Not only was the food great, but the staff were truly polite and attentive—I was really impressed. In particular, the senior veteran staff member was wonderful. I couldn’t thank them in person, but I hope this Review reaches them. I’d love to visit again!

The air inside the Hotel, the quiet atmosphere, the cleanliness of the Room, the fresh air, and the convenience of the Facility—everything was excellent.

Whenever I visit Kagawa, I always stay here. They accommodate early-morning check-ins, and when I stay with my elderly mother, they accept our courier delivery (clothing) and place it in the Room. Since there is no freezer in the Room, the front desk also helps with that. If you ask, they are happy to assist, so we can stay comfortably. As for the large public bath, there are only a few shower stations, so it is often crowded and we sometimes use the bathroom in the Room instead. I would be glad if the available hours were a bit longer. The Room we had this time had a newer air conditioner, which made it very comfortable.

This is our fourth year staying here. We stay here every summer on our family trip. It’s a Hotel that perfectly embodies the “Welcome home” concept, and each year we truly feel like we’re coming back home when we stay. Our children also love everyone at the Hotel, and we are always comforted by your thoughtful attention to detail and warm smiles. The meals are also delicious—our kids, who usually don’t eat much, ate so much that even we were surprised. In our first year, the main purpose of our trip was going to the beach, but now staying at Powell has become the reason for our visit. Next year, as our children move up a grade, how we spend summer vacation may change and we might not be able to come in summer. Even so, I’m sure we’ll visit again even if it’s in a different season. Thanks to everyone at Powell, it was a wonderful trip. Thank you very much.

N Tower is conveniently located just a short walk from Shinagawa Station. Two of us stayed for two nights while moving for work in Tokyo. We brought one medium-sized suitcase (international travel size), but there was no space in the Room to open it—understandable given the 16.5 m² size. We left early in the morning and returned late at night, and the location was very helpful. There are also restaurants nearby that stay open past 11:00 p.m., so we were satisfied with the convenience.

Thank you for your continued support. All of my Accommodations on this trip were in the Via Inn group. Because of the low rate and my travel schedule, I stayed at Iidabashi for just one night. Iidabashi has become almost my regular Accommodation, but this time I noticed that when lying in bed, airflow from the air conditioner or ventilation blows directly onto my throat and nose due to the Room layout, and since staying at Iidabashi my throat has not felt well. Even in the middle of summer, I tried turning off the air conditioner, but it didn’t help. The Room layout itself seems exactly the same as Rooms I have stayed in many times before and never found bothersome; however, the Room photos on the Reservation screen appear to show a slightly different layout, so I wondered if there are Rooms with a different setup. I would like to stay again during exam season as well, so I hope you can improve this. Another thing I noticed compared with other locations is that it feels slightly far from the station—crossing Sotobori-dori is more tiring than expected. The desk is large and easy to use, amenities are well stocked, Wi‑Fi works at other Via Inn properties once set up once, the staff will handle check-in even if you don’t use the self check-in machine, and having an Inageya next door makes Iidabashi very convenient. I will stay with you again.

This was my first stay at Suishoen, and it was truly wonderful. For dinner, we happened to be offered an open slot, so they kindly changed our meal from kaiseki to teppanyaki. We chose teppanyaki, and it turned out to be absolutely the right decision. Watching the chef cook right in front of us was entertaining in itself, and each dish was carefully prepared—everything was genuinely delicious. Not only the meat, but also the seafood and vegetables were excellent, and we enjoyed every course without getting tired of it. The pacing of the meal was perfect, and the portions were just right—not too much or too little—so we could enjoy everything through to the end. Breakfast was also very luxurious with a great variety of dishes. Being able to enjoy such a substantial breakfast in the morning felt special, and it was a completely different kind of indulgent time compared with our usual mornings. Not only dinner but breakfast left a strong impression as well. The best part for me personally was the private Onsen in our Room. I could soak whenever I wanted and relax without worrying about anyone else, so I ended up using it many times. Having an Onsen in your Room really is unbeatable. The Ryokan had a calm atmosphere overall, and we were able to take things slowly throughout our stay. The staff were polite and attentive, responding pleasantly to everything we asked for. It’s an Accommodation I’d want to stay at again if I come back to Hakone. The only small issue was that my wife didn’t find the hair iron among the amenities suitable for her. That part was slightly disappointing, but aside from that we were very satisfied. Overall satisfaction was high across the food, Onsen, Room quality, and service—highly recommended if you want a luxurious place to unwind at a relaxed pace. We will definitely stay again.

This was my second stay. Since I was traveling with an elderly person, the direct access from the station was very convenient. All the staff were kind and pleasant. The breakfast buffet was delicious, and I looked forward to it every morning. The Room was spacious enough and very clean. Thank you for taking such good care of us.

First time staying here. The exterior and interior were both very beautiful, and the Room was spotless and felt very clean. The baths were spacious, both the indoor bath and the semi-open-air bath. The sauna was at just the right temperature, and the cold plunge made with Mt. Fuji water was freezing cold. My companions were very satisfied and said they want to stay here again. As the organizer, I really looked good.