전국 × 고객 서비스 평가가 높은 호텔·료칸 - 174페이지

It was very good. The front desk staff (several people) were very attentive and helpful, and they assisted us in many ways. It was a little difficult to adjust the Room air conditioning. The value for money is excellent and the location is great, so I would definitely like to stay again. Thank you very much.

Located just a short walk from the station, making it ideal for train users. As a new Hotel, it is clean and well-maintained. While there is no coffee in the Room, a coffee machine is available at the front desk for free use. Breakfast starts at 6:30 AM and, as introduced on the website, has a homemade touch and is delicious. This time, the featured dish is Mapo Eggplant, along with plenty of vegetables. Unlimited local "Shirobara Milk" from Daisen Dairy is also available, adding a delightful regional touch.

I stayed on a solo touring trip with a plan that included a bunk bed room and breakfast only. The room was clean, and since I only needed it for sleeping, the bunk bed was no problem. The hot spring I was looking forward to had a spacious main bath, but the open-air bath was only about big enough for two people, which was a bit disappointing. Still, it felt great. Breakfast was delicious as well. Excellent value for money—I’d like to stay again.

The Room was spacious, the staff were very considerate, and I was very satisfied with the price. The air conditioner was excellent as well, with no odors or anything like that. I did have to look around a bit because an outlet was hidden behind the information sheet (oops). Since it’s right next to the Meitetsu railway line, those who are sensitive to noise should be aware of this (it didn’t bother me). I missed breakfast, so I can’t comment on any of the food.

I stayed for a Multiple Night Stay (2 nights) and it was very good. Because I have difficulty hearing and had informed the Hotel in advance, the staff explained everything clearly. Also, something I had not seen at other hotels was a device in the Room that lights up to notify you when staff visit. I’m not sure if every Room has one, but it was extremely helpful. There are places nearby for shopping and dining, so the location was very convenient. The Room was spacious with enough space to open my suitcase, so I could relax comfortably. When I come to Ishigaki Island again, I would like to stay at this Hotel.

While the exterior feels a bit dated, the Room has been renovated and features a clean, modern design. The Facility is not particularly new, but it is clean and comfortable with everything you need. Most noteworthy was the staff’s courteous hospitality. You will be warmly welcomed. Overall, it was an affordable, convenient, and comfortable Hotel.

I stayed here with my loved one for a special anniversary. The Accommodation was very clean, and the hospitality was excellent. I consulted in advance about a surprise cake, and they kindly accommodated my request, making it wonderful on the day as well! Thank you to all the staff.

The Room was clean and spacious, and the bedding—including the pillows—was thoughtfully maintained to prevent odors, making for a very comfortable stay. I stayed here due to moving and was completely exhausted, but I was able to rest well. The bathroom was also spacious, which was great. I’ve stayed at other Sotetsu Fresa Inn locations as well and think they offer excellent value for money.

We were able to relax at the Aso Onsen. Both Dondoko-yu and the Hotel Onsen were great. We also enjoyed the meals, which included alcohol and drinks. We drove from the Yoshinogari Historical Park in Saga Prefecture to Aso, Kumamoto, and then to the Oka Castle Ruins in Taketa City, Oita, and it was comfortable and enjoyable.

I booked dinner mainly for the beef sukiyaki, but every other dish was delicious as well. Breakfast was also great, and I had an extra serving of rice. I also appreciated the complimentary coffee. Both dinner and breakfast were generous portions, and I was very satisfied. The Room is a bit old, but it is clean and comfortable. There is no toilet in the Room, but there is a sink, so it didn’t feel inconvenient. The bath was relaxing too. The staff were warm and welcoming, which made me feel truly happy. I would love to visit again.

I like capsule rooms, so this is a Hotel I’d been curious about for a while. There’s a shopping mall next door, and the Hotel is clean with comfortable air conditioning. It seems to have been renovated—the bath area, hallways, and toilets are all spotless—and the staff are polite. The drink bar is a nice touch, and there are no real downsides except that the Wi‑Fi occasionally drops. Since it’s a Business Hotel, breakfast is the usual standard selection like in the photos, but I’m still glad it’s available. By the way, I was told that even during a Multiple Night Stay at this capsule hotel, you can remain in your room without going outside (though it gets noisy during cleaning). The biggest issue is that it’s slightly far from Hikone and Otsu. There aren’t many JR or Ohmi Railway trains, so getting there takes time—plus I have no particular reason to visit Minakuchi in the first place.

I always look forward to visiting, soothed by the Onsen waters of Bessho and the nature of Shioda-daira. This time as well, I enjoyed a relaxing stay with wonderful meals, baths, and the warm atmosphere of Nanjo Ryokan. Every dish reflected the best of the local area and was truly delicious. The building feels like time has stood still since the Showa era, which is very calming. I imagine it must be challenging to maintain such a historic Accommodation, but I think replacing the tatami mats in the Room would make it even more comfortable. I hope this Accommodation continues for many years to come. I will visit again!

I made a Reservation not for myself, but for a family trip for my uncle and other relatives. As they are elderly, we had detailed requests regarding Room assignments and meal arrangements, but you responded quickly and courteously to our emails in advance, and we were very satisfied. My uncle said it was a wonderful Ryokan—the food was delicious, the all-you-can-drink alcohol was great, and being able to have a beer after the bath was the best part. I’m sure our large group caused some inconvenience in various ways, but thank you very much. If I have the chance to return home and travel myself, I would love to stay with you as well.

I got a little lost getting there, but since it’s a tall building, you can easily find it by heading toward the sign at the very top. There are many restaurants nearby, and a convenience store is also close. You can also use a rental bicycle to get to Tsu Station and the ruins of Tsu Castle. The Room was perfectly clean, the staff were helpful, and I was very satisfied—the breakfast curry and other dishes were delicious. The female staff in the dining area were so energetic!

1) The toilet paper holder in the unit bathroom is positioned very poorly. I would like the front desk staff to try using it as well—you will find it very difficult to reach the paper. I strongly request that the toilet paper holder and the washlet control panel be relocated to the front of the toilet seat. 2) Mobile phone charger The plug/socket was broken. I would like it to be replaced.

Overall, I’m very satisfied. It’s close to the station, has EV charging, and the breakfast is delicious. The bed firmness is just right, and the pillows are great. My only complaint is that the bath water was lukewarm and there’s no sauna. That’s a personal preference, so it’s not a big deal. I’ll stay here again!

I stayed for two nights. The exterior is not what you would call a beautiful Hotel, but the rooms have been renovated and were very comfortable. One disappointing point was that I had breakfast on both mornings, but the buffet selection hardly changed. Still, everything tasted good with no misses, which is why I wished I could have tried more variety and rated it down slightly. The coin laundry and ice machine were also much appreciated.

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

The Room was spacious, clean, and excellent.

All staff were very kind. We had a great time. The view from our third-floor Room was excellent, and the meals were delicious.