전국 × 고객 서비스 평가가 높은 호텔·료칸 - 162페이지

In June 2026, I stayed one night at Dormy Inn Kanazawa. It’s close to the station, and it was great that they could store my luggage when I arrived in Kanazawa, and also keep it for me after checkout the next day. The Room was simple and very clean. The air conditioner had a remote control, so I could adjust it myself, which was convenient. There was water and some snacks in the refrigerator, and I enjoyed them. The Onsen is on the 14th floor, and you can go there in loungewear and slippers. Shampoo, conditioner, and body soap are provided, and at the sinks there is a hair dryer as well as toner and lotion. After the Onsen, I also had ice cream and coffee. In the morning you can have a probiotic drink. However, when I went at night it was crowded, and some guests reserved washing stations by leaving their personal items there even though shelves are provided for belongings—so I had to wait a few minutes. That’s why my rating is 4 stars. It would be helpful if a clear notice could be posted to discourage this behavior so everyone can use the facilities comfortably. There is also complimentary “yonaki soba” (late-night noodles) served after 9:00 p.m., and since the portion isn’t large it was easy to finish. I traveled with my family, and they also said they liked the Onsen very much. My overall impression: great location near the station, polite staff service, plus nice extras like ice cream, coffee, and late-night noodles. I would like to stay again.

We stayed as a couple for one night with breakfast included. The twin room was very spacious and clean. The large public bath allowed us to relax, and the breakfast was delicious, making our stay very enjoyable.

We stayed here for our wedding anniversary. The hotel felt new and very clean, and its convenient location near the station was a plus. The staff were kind, and their warm smiles left a great impression. The Nagoya-style breakfast dishes were delicious.

From the moment I checked in, I was welcomed warmly. It happened to be a Friday event with complimentary drinks, and I enjoyed delicious Kanazawa beverages and sweets—it felt like the perfect start to a wonderful trip. Thank you as well to the staff member who served the drinks and entertained me with friendly conversation; it truly showed the high level of hospitality. I also visited the bar at night, which was excellent. The room was very relaxing, the night view was beautiful, and I was satisfied with all the facilities. However, since I would like to stay again in the future, I’d like to offer one suggestion. There is a wooden door installed above the refrigerator door, and when closing it, the sound spreads throughout the room. Surprisingly, even though I couldn’t hear voices from next door or other noises, that door-closing sound echoed at night. I would appreciate it if there were some way to reduce the noise when closing that door. After checkout, I accidentally left an important pendant behind. When I called about my lost item, a female staff member responded quickly. I’m sorry for any inconvenience caused, but her help truly meant a lot. When staying in Kanazawa again, I would definitely like to stay here. Thank you for your warm hospitality.

The Room had a great layout, especially the spacious, easy-to-use closet. The sofa by the window was also roomy and very comfortable, making the stay truly relaxing. Also, the “Tamatebako” in the dinner menu was carefully prepared item by item. We enjoyed it in order from the appetizer to the vinegared dishes, and everything was delicious. I especially loved the clam dobin-mushi. The eel kamameshi was tasty, but I would have liked a bit more eel. Thank you for your hospitality.

We stayed here recently to visit DisneySea. We chose this Hotel again this year, following last year’s stay. The building felt very clean, and the exciting interior design from the moment we entered delighted our child. The Room decor was also adorable, with different colors by area. There were free drinks, and the lounge is spacious, so we were able to have breakfast together with my brother’s family who were staying in a separate Room, which was wonderful. I accidentally left a headband at the Hotel and contacted you after returning home. Even though you were busy, you responded quickly and even mailed it back with a warm message, which made me very happy. I would love to stay here again when we visit Disney. Thank you very much for everything!

I was able to stay at a great price—about 5,800 yen, and even cheaper by about 4,400 yen with a sale and immediate PayPay use. It was easy to find from Hommachi Station, and the front desk staff were courteous. The welcome drink was also nice. The Room and bed were spacious and comfortable. I would definitely stay again if I have the chance.

Thank you very much for the complimentary upgrade this time. The front desk staff are always pleasant, and the Room is always thoroughly cleaned and feels very fresh and spotless. I have to visit the hospital regularly, but staying at this Hotel is truly relaxing for me. Thank you as always.

Conveniently located just past the shopping street from the station, making it a great base for sightseeing in Himeji. I asked to store my luggage before visiting Himeji Castle, and they kindly accommodated me. It was also nice that there is a terrace on the 7th floor with a view of Himeji Castle. The Room was clean, including the interior and bathroom facilities. Breakfast was very satisfying, with plenty of Himeji specialties. The only downsides were that there was only one elevator so it took a while to arrive at checkout time, and the refrigerator noise by the pillow was a bit loud and kept me from sleeping well—but overall it was a very good Hotel.

After reading everyone’s reviews, we chose this property for our stay, and it truly was wonderful. We informed them in advance that we would be traveling with an elderly family member, and thanks to their thoughtful consideration, my mother—who loves hot springs—was happily able to go to the baths on her own with ease. The highly alkaline spring water was extremely soothing, and the building’s luxurious design is well worth seeing. We also wanted to try the German pastries sold on-site, but the meals were so lavish that we had no room left—and since we couldn’t take them home over a long distance, we had to give up. Everything was comfortable, and if it were closer, we would visit again and again.

A last-minute trip to Izu came up, and we stayed for two nights. We were extremely satisfied with the hospitality that far exceeded our expectations, the well-trained staff, the clean Room, and the delicious meals. Since we stayed in a Room with an open-air Onsen bath, we did not use the public bath, but everything was well maintained and it was a very satisfying trip. We will visit again.

Very conveniently located for sightseeing. Kenrokuen Garden, Omicho Market, the Samurai District, Kanazawa Castle, and the Higashi Chaya District are all nearby, making it easy to explore efficiently. The staff were kind, and the large public bath helped relieve my fatigue. Breakfast was delicious, and I also enjoyed the local specialties.

When I informed them that the parking lot was full and I couldn’t park, the male staff member at the front desk handled it extremely well, which left a very positive impression.\nThis was my second stay, and the Facility is clean. It’s a convenient Hotel with a convenience store on the first floor that you can access directly.

The staff were very attentive, and the Facility, Hotel, and Room were all clean and extremely comfortable.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

We stayed here to celebrate my husband’s birthday. We booked the anniversary Plan, and we were truly delighted by the surprise cake, champagne, and bouquet. We also really appreciated having the cake and champagne delivered to our room via room service. The food was absolutely delicious, and the two main dishes in particular were outstanding. We would love to stay here again when we visit Awaji Island.

Right in front of Koriyama Station, with a convenience store on the first floor—an excellent location. I rated the bath 4 stars only because I would have appreciated having a chair in the bathing area; it’s a bit of a luxury request. The staff were all very kind, and the facilities were extremely clean and well maintained. Whenever I visit Koriyama, I definitely want to stay here again. Thank you very much.

The service was courteous and attentive, including a cart pickup—truly comparable to a first-class Hotel. The Room was also thoroughly cleaned and well maintained. The morning scenery around the lodge was magical, and it was a wonderful escape from everyday life. We were very satisfied and look forward to staying again.

There were complimentary drinks and ochazuke, and I was happy to receive amenity items for women as well. The in-room bath and toilet were spacious, and there was also a large public bath, so I could relax. Breakfast was very delicious!

Thank you again for your wonderfully pleasant and kind hospitality. I stay here every year to watch the races at the circuit, and I’m truly happy that both the front desk and restaurant staff remember me. At the front desk, they even remembered my name before I parked. In the restaurant as well, several staff members recognized me. Thank you for speaking to me. The Onsen is also very relaxing and helps relieve my fatigue from watching at the circuit!! The Room is clean, the Facility is excellent, and I’m very satisfied. I will stay here again next year. Thank you very much. My sincere thanks to all of your staff!!