전국 × 고객 서비스 평가가 높은 호텔·료칸 - 159페이지

The Room was clean and new, with the fresh scent of tatami. The cuisine was beautifully presented and delicious, and the innovative menu with delightful surprises left a strong impression. The Onsen was comfortable, and the river view from both the private bath and the large public bath was wonderful. Even the showers use Onsen water, and the cold water after bathing is tasty spring water as well. This is an Accommodation we would definitely love to visit again.

This is my second stay at Hanakoyado. I became a repeat guest because this is where you find the answer to whether high-quality Onsen and gourmet dining can truly be enjoyed at a reasonable price. The traditional wooden building and tiled bath are full of classic Onsen atmosphere. Even more luxuriously, the Kinsen flows continuously, and when you sink into the tub, the overflowing water swirls as it runs off. I also enjoyed a steam bath using the high-temperature source spring. The rice cooked in the okudosan is delicious, and the fish and meat carefully grilled over charcoal with radiant heat are more than satisfying. To top it off, curry rice is served at the end as well. There is an Onsen experience and cuisine here that feel wonderfully untouched by modern times.

Our first glamping experience. We went as a family of four. We stayed in a villa. We arrived late due to traffic, but the staff kindly helped us with chopping firewood. The BBQ was completely hassle-free, and the staff even explained the starry sky to us—it was an incredibly well-cared-for 2-day, 1-night stay! We’d love to come again.

In addition to its convenient location near the station, the reception staff were very professional and helpful. I would definitely recommend it to anyone staying in the area.

Stayed during a trip to Sendai with a rental car. There is free coffee in the lobby, and while the room is small, it is easy to use. The parking lot is spacious, making it convenient for late check-ins. The complimentary breakfast was delicious. Having a large public bath was great for relieving travel fatigue.

This was my fourth stay. It’s a wonderful Hotel with great value: an Onsen public bath, unlimited welcome drinks in the lounge until night, and above all, an excellent breakfast. I did notice the limited amenities, but given the outstanding cost performance, it may be unavoidable as a cost-saving measure. However, I would like to see improvement regarding the drinking water in the public bath being unavailable (it may have just been out of order that day). I usually choose a Plan with dinner and breakfast, and for the selectable dinner I ate at “Toyotsune,” but since their station-front branch across from the Hotel is currently closed, this time I chose breakfast only. The breakfast features Oita specialties such as freshly fried tempura from a live kitchen and “Ryukyu,” and you can also make a luxurious TKG using the branded egg “Ran-O.” Even the miso soup included Kurome seaweed from Oita, with a rich dashi flavor. It’s such an impressive spread that I look forward to it every time. The Room was also clean and comfortable with a smart TV. Thank you again for this stay.

It was unusual to switch to socks throughout the entire property after check-in, but it was very comfortable for my travel-weary feet and I really appreciated it. Unnecessary items were kept to a minimum, while essentials like the down duvet and bath towels were high quality. Thanks to that, I slept very well. There was water for each guest and peach jelly in the room, which was a nice touch. The large public bath was also very clean. The open-air bath was fun because we could hear dinosaur calls. I was happy to have so many small breakfast dishes to choose from.

The room was clean and located almost in the center of the sightseeing area. It was my first time in Kanazawa, and if you’re up for it (though it’s a bit of a walk), you can cover most attractions on foot. We traveled with a pet (a small dog) and were very satisfied with our trip. However, we had to step out of the room to use the washroom and toilet, and since the main entrance faces a major tourist road with no place to stop a car, loading and unloading luggage between the car and the hotel was difficult when carrying a lot of bags.

Three years ago, I made a Reservation at your Hotel, but I had to Cancel the Reservation due to a forecast of rain from an approaching typhoon, which led to the cancellation of the game. This time, I made a Reservation because the forecast predicts no rain. Your Hotel is located near the Morisekinoshita Station on the Sendai Airport Access Line, but since there are only two trains per hour, I walked from Natori Station on the Tohoku Line. It took about 20 minutes to walk from Natori Station to your Hotel, which felt a bit far. After watching the baseball game, on my way back to the Hotel, I was lucky to catch a train from Sendai Station to Sendai Airport, so I used the Airport Access Line. The room I stayed in was on the second floor, which was the lowest floor for guest rooms. There is a large bath in the Hotel, which I used. It was perfect for a bath after watching the baseball game. The next morning, the breakfast at Route Inn was delicious.

The Room had a great view, and the large public bath was very relaxing. Also, being able to use the rental bicycles was helpful, as it allowed us to visit places that are difficult to reach on foot.

My husband and I visited Nagano on short notice. There were no reasonably priced twin Rooms at Hotels in Matsumoto, so we made a Reservation for two single Rooms. We were grateful just to be able to book, so we didn’t make any special requests, but you prepared adjacent Rooms for us. I truly appreciate your thoughtful consideration. Thank you very much!

The breakfast was amazing! It was so good that I’d stay here just to eat breakfast. The kids also seemed to have fun making their own seafood rice bowls in the morning. There is also a coin laundry in the Facility, and the Onsen changes between morning and night. Because my expectations were high from the Hotel photos, I noticed some signs of aging in the guest room, and it was a bit of a walk to the Onsen. It’s about an 8-minute drive to Obi Castle, so the location is great. Enjoying the Onsen after getting tired from eating while walking around made for a wonderful trip!

The open-air bath in the Room features 100% milky-white free-flowing natural Onsen water, offering a blissful moment as you soak while taking in mountain views and listening to birdsong. A deep sense of satisfaction—“I’ve come to a real Onsen.” I was able to fully enjoy the source water at my leisure while listening to the gentle murmur of the river. At a secluded mountain hot-spring Accommodation, you might expect simple country cooking, but Hige no Ie serves refined creative cuisine. Each dish brings out the best of local ingredients, with exquisitely balanced seasoning that naturally made me want another drink. The forest scenery seen through the mist was magical. I look forward to visiting again.

A welcome drink was provided. You could choose any one drink you liked. I've never seen such a service before. The staff who assisted us were very kind. I'm glad I stayed here!

Despite being located almost directly connected to the station, you won’t hear train noise. Just pass through the underpass beneath the tracks to reach a large supermarket, which is very convenient. There are separate large public baths for men and women, and a coin laundry in the changing area. The breakfast buffet includes Western options such as bread, but I was grateful to find locally sourced items like herring kelp rolls and kamaboko (fish cake).

This time, I stayed for three nights. I had reserved a single Room, but they upgraded my Room. With plenty of space, it was easy to spread out my luggage and organize three days’ worth of clothes and souvenirs without any stress. Thank you very much. I have stayed here many times. It is a long-established Hotel, and I personally love the antique-style furniture. It was my first summer in Kanazawa and it was definitely hot, so I was happy to find cold Kaga roasted tea prepared in the Hotel lobby. It was delicious. With wine available in the lounge and convenient access to sightseeing areas, I think this is an excellent value Hotel. When I visit again in a different season, I would like to stay at this Hotel again.

We stayed here with our family this time. We arrived early and stopped by to ask a few questions, and the staff were extremely kind and helpful—our children were grateful as well. The Room and meals were excellent, and it was a very comfortable Accommodation. We stayed for an event this time, but when we visit Fukuoka again for events, we would love to stay here again. Our children also said, “We want to stay here again!” and were very satisfied. Thank you as well to the hall staff, the restaurant hall staff, and the parking staff for their support—we truly appreciate your help. Thank you very much.

This was a wonderfully rustic Onsen that Onsen lovers will adore. The naturally gushing spring water flows abundantly, and you can truly feel the power of nature. It also gets very lively with day-trip visitors. We stayed with the conger eel (hamo) course, and what surprised us most—given the simple exterior—was how outstanding the cuisine was. It was like a high-end kaiseki meal: beautifully presented, with seasonal touches so refined it almost felt too beautiful to eat. The soup course even featured delicate dew-like droplets, and as we enjoyed an authentic kaiseki course, we were warmed by the chefs’ heartfelt hospitality. It was our first time having an all-hamo menu from start to finish in so many different preparations! Even delicacies like liver and swim bladder were included—proof of exceptional freshness. The hot pot ingredients featured white vegetables and tofu chosen to match the hamo’s translucent look; even that alone felt like early summer had arrived, and it was subtly garnished with fresh green maple leaves misted lightly for a dewy finish. We were truly moved. Our whole family agreed there’s no more luxurious hamo course than this. With spring quality worthy of being called a hidden hot spring and cuisine that delights both the eyes and palate, it felt incredibly indulgent—and we’re grateful it’s so close to Osaka. The staff were wonderful, and the Accommodation was impeccably clean throughout. This was the most impressive stay we’ve had in recent years!

The breakfast was really delicious, It’s an easy walk into town for shopping, The Room was clean, though it might feel a bit small. Still, it’s a great Hotel and we had a wonderful stay. We’ll come again.

Hotel Frontier Iwaki offers an outstanding large public bath. The sauna and cold plunge pool are also available, and I am very satisfied. I will continue to stay here in the future.