전국 × 고객 서비스 평가가 높은 호텔·료칸 - 157페이지

Thank you as always. Once again, the front desk staff were courteous and kind, and I had a very pleasant stay.

The bed was very comfortable and easy to sleep in. The pillow suited me perfectly—I almost wanted to take it home. It was also just a 2–3 minute walk to the Nakanoshima Museum of Art, which made evening visits very convenient. There were plenty of dining options nearby—if anything, it was hard to choose. If I have the opportunity, I would love to stay again. Thank you.

Thank you very much for your hospitality. The service was courteous, the Room was clean and spacious, and I was able to do laundry. There was also a desk and chair where I could relax with tea. The bath had a Mirable shower, a jacuzzi, and a mist shower that felt wonderful. I only ordered breakfast in the morning, and the bread was delicious.

We stayed as an 82-year-old grandmother and her 22-year-old grandchild. Having lived abroad for many years, we were continually moved by the wonderful Japanese hospitality. The Room with a private in-room Onsen we had always dreamed of was extremely comfortable, and the wide variety of dishes served each day were truly delicious—we could feel the chef’s care in every single item. All of the staff were very kind, and it was simply a fantastic three-night stay. When my grandmother felt unwell from travel fatigue, they even made rice balls for her and showed us such thoughtful kindness. Japanese hospitality is the best in the world. We look forward to visiting again someday. Thank you very much for everything.

A Hotel perched on a sheer cliff. I was a little anxious until I arrived. Considering the rain, wind, and snow in that setting, maintaining the building’s exterior must be very costly, yet the rates are reasonable. The Room furnishings may be old, but they are high quality and well maintained, making it very comfortable. Because of the cliffside location, the view from the Room is outstanding. The in-room bath is spacious and also offers an amazing view. Best of all, you can fully open the sliding window for a wonderful sense of openness—even watching seagulls dive right in front of you. In addition, both dinner and breakfast were excellent French cuisine, and the staff service was attentive; everything left me completely satisfied. Dining while watching the sunset was a special, unforgettable experience. I also think it’s a great system that you can choose souvenirs via the TV’s online service—it lets you take your time deciding during your stay. I could really feel what this Hotel values in its hospitality, and it made for an extremely satisfying trip. In an age when “good” often simply comes with paying more, I was truly delighted with this level of hospitality at this price!

The location is excellent, right next to Sapporo Station. There are convenience stores nearby, as well as the morning market and easy access to buses and trains. The breakfast buffet is outstanding. The staff were courteous and left a great impression.

Given the price, I wasn’t expecting much, but it was cleaner and more comfortable than I thought. It was great to have a large public bath, and I felt the food quality was good as well. The only downside—though it was my fault—was that I got lost on the way there and found the location a bit hard to find. Still, I’d like to stay here again.

We stayed here to celebrate my mother-in-law’s 77th birthday. All the staff were incredibly kind, and the Hotel was very clean and comfortable. Above all, the breakfast was delicious, and our whole family had a wonderful time. We’re truly glad we chose this place. Thank you for such a lovely memory!

From the warm hospitality to the excellent service from all the staff, we had a wonderful time. We also enjoyed unexpected activities such as the table tennis service, and the ocean view from our Room was beautiful—making it a truly memorable day. The meals offered a great variety, and we were able to fully enjoy many of Toyama’s local specialties. The evening course dinner was carefully prepared dish by dish, and we were extremely satisfied. One thing we hope will improve further is the overall cleanliness and odor inside the building. We stayed in a non-smoking Room, but noticed a slight smell of cigarette smoke on the floor. Since it is such a lovely Ryokan, improving this point would make the stay even more comfortable. Other than that, everything was truly wonderful—this is a Ryokan we would like to give five stars. It’s a place we would love to visit again with our family. We would be even happier if these points have been improved by our next visit.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

I traveled to Tottori to see a friend from junior high school, and stayed at Hakusen, which my friend recommended. The meals and the hospitality were extremely satisfying, but I felt embarrassed because the bath was clearly visible from outside. The curtain only closed about one-third, and while you could say no one was really watching, I ended up making eye contact more than once. Other than that, it was great.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.

The front desk staff made a great impression, and the Room was comfortable. I will stay here again when visiting Sapporo!

Thank you for your hospitality. The Room was clean, the meals were delicious, and the spacious garden was beautifully maintained—we were very satisfied. We felt refreshed thanks to the Onsen and spa treatments. We would love to visit again.

I was also working remotely during my stay, and I truly appreciate your consideration regarding the cleaning schedule. The Room layout was ideal for remote work as well. Also, some Business Hotels recently have very small closets, but yours had ample space and was perfect for a Multiple Night Stay. Thank you very much.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

The area isn’t very safe due to the location, but once inside, it was so clean that I felt at ease. The bathtub was spacious, and it was fun being able to switch between different shower heads. The selectable bath salts and the POLA hand soap also smelled wonderful. There were blinds by the sink area in front of the bathroom, which made me feel more comfortable, and opening them made the Room look larger—really nice. I expected a typical business hotel, but it was very clean! I could watch lots of apps on the TV by logging in, and mirroring worked too. Also, I personally loved the drip bag coffee and lemon mint tea—they were delicious and made me happy. For eco reasons there wasn’t bottled water in the Room (it seems you can get some by following their Instagram), but there was a water dispenser system where you go fill up yourself, and it was great to have both room-temperature water and cold water. The BALMUDA electric kettle looked stylish too—big plus points. The Superior Double bed was extremely comfortable as well. I want to go to Royal Host next time! Very satisfied!

The Room, bath, breakfast, and service were all excellent, making for a very comfortable stay. Thank you very much.

I stayed in Nakatsugawa the night before to attend the Kashimo Meijiza Classic Concert the next day. I arrived earlier than expected, but they kindly showed me to my Room early—much appreciated! Inside the building, you take off your shoes, which caught me off guard at first, but I had brought indoor slippers so I was able to stay comfortable. The cafe space has high ceilings and feels clean and uncluttered. Overall it doesn’t have a particularly relaxing atmosphere, but it’s comfortable as a place to stay. You can take a walk nearby, and there are plenty of restaurants around, so it was easy and pleasant to spend time there.

Before check-in, I went to the front desk to leave my luggage (bag). When I made a request to the front desk staff, they said, “I can’t guarantee it, but I understand,” so I had assumed it would probably be difficult. However, when I checked in at 17:30, everything had been arranged exactly as I requested. I can’t share the details of what I asked for, but I would like to express my sincere gratitude to that staff member. This is an excellent Hotel with outstanding staff. I wanted to thank them in person the next day, but couldn’t find them, so I’m reaching out through this Review instead. Thank you again for your continued support.