전국 × 고객 서비스 평가가 높은 호텔·료칸 - 153페이지

We stayed here to enjoy swimming at Shirarahama Beach. Before check-in, they let us use the changing room and paid lockers, and we reached Shirarahama Beach in just a few minutes on foot. They also have an air pump for float rings, of course. After swimming, we could rinse off the sand with the outdoor warm-water shower and then head straight to the Onsen, which was great. Both the Room and the Facility were clean, and there were free drinks available throughout the property—we enjoyed them after bathing and while waiting for the elevator. The plum soda was delicious. The buffet had a wide variety of options and everything was tasty. It was also nice that freshly cooked steak and tempura were brought directly to our table. Since our buffet time slot was later, we were able to go see the sunset at Engetsuto Island before dinner. Even after checkout, they offered parking for 1,000 yen, and told us we could use the paid lockers—and even use the baths after 2:00 PM—so it was wonderful to be able to enjoy an Onsen after coming back from the beach before heading home. If you’re going swimming at the beach, this place is absolutely “Musashi”! It was that good. All of the staff were kind, and it made for a truly great trip. Thank you very much.

This was our first trip with our pet. Both the Room environment and the dog run were excellent. The meals were luxurious for both breakfast and dinner, and we were very satisfied. It was also the perfect season to enjoy the open-air bath. There was a festival as well, and the children had a great time. We would definitely like to stay here again on our next trip with our dog.

I looked for a good Accommodation in Gunma, my father’s hometown, to travel with my elderly parents. My husband and I have stayed here about twice before, and I really wanted to come again, so I made a Reservation. The Room, the meals, and the service from the staff are all excellent—this is a truly wonderful Accommodation. One thing only: I knew it wasn’t barrier-free, but moving around inside the Facility was still quite demanding for my father, who cannot walk without a cane. The buildings and atmosphere are so beautiful that I wondered whether adding ramps or handrails might spoil the charm… but it was disappointing to feel that this place may be difficult to use for guests who need assistance with walking. Other than that, everything was truly outstanding, and I would love to stay again. This time we stayed in the Room called “Kanho.”

The female staff member at the front desk was very helpful. The location was great, and I would like to stay here again. Thank you.

The front desk staff were very pleasant and made me feel at ease. It is close to Sapporo Station, and there is also a convenience store nearby. For breakfast, you receive a Doutor Coffee service voucher, which is a great value. The Room was a single, but it was spacious enough and I had a comfortable stay. I would like to stay here again.

This is a long-established Hotel located at the foot of Kunibiki Bridge near the station. I ended up staying for three nights, and the interior had been renovated, so it was comfortable. The self-serve style of picking up necessary amenities from the front desk is common these days, but they also had small snacks here, which was a nice touch. There was a good selection of welcome drinks, and breakfast was delicious with a wide variety of side dishes.

This Hotel was featured on TV during the camp event held on February 1 this year. Autographs from Nippon-Ham Fighters players were on display. I would have bought everything if there had been more merchandise, so it was disappointing that there wasn’t much. The Room was spacious, and although Okinawa is often seen as expensive, the price was reasonable.

We stayed in August. The Hotel itself felt a bit old, but the necessary areas have been renovated. Good points - The Hotel has an outdoor pool. It’s a bit far to Ito Orange Beach, so the pool is more than enough for kids to play. It’s also heated, and the water temperature was comfortable. - There are karaoke rooms, table tennis, and a free manga corner. - The complimentary Onsen manju at welcome service is delicious. - As part of the Fujita Kanko Group, there are Plans that include free tickets to Hakone Kowakien Yunessun and Shimoda Aquarium. There is also a 24-hour MaxValu right next door, where you can buy any snacks or treats you need. Points for improvement - If it’s only seafood, it can get repetitive, so I’d like more variety in meat and vegetable dishes as well. - I would prefer card keys for the Room. Overall, I felt it offered excellent value for money.

The food was delicious, which was great.

To be honest, I stayed without high expectations, but overall it was a very pleasant stay. The Room was spacious and clean, and the meals were delicious. The service was attentive. Relaxing in the Onsen helped me unwind and recover from daily fatigue. I would like to stay again if I have the opportunity. Thank you very much.

Unlike other Smile Hotels, it had a homely atmosphere with various thoughtful touches, which was great. Both the station and convenience store are nearby, making it ideal for a short stay. It's only 30 minutes to Tokyo Station, so I felt the cost-performance was better than hotels in the city. It was worth more than its price.

After about an hour on the Shuttle Service bus from Minobu Station, this luxurious Accommodation suddenly appears deep in the mountains. The lush greenery and the sound of the river were truly refreshing. I had often heard my parents say they spotted it during a drive many years ago, so I visited to check it out. The Room was spacious, and I had a very comfortable stay. I thought my elderly parents would enjoy this Accommodation as well, so I made a Reservation for next week too.

I stayed here before and thought it was a great Accommodation, and it feels like the services have become even more comprehensive. With Senso-ji right in front and Hanayashiki next door, plus plenty of entertainment spots and restaurants you can drop by casually, staying here helped me rediscover how fun Asakusa is. I’d love to stay again in the near future.

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.

Thank you very much for your hospitality. This was my second stay, and the front desk staff were pleasant and made my stay very comfortable! I also became a fan of the breakfast curry—it was perfectly seasoned. If I have the chance, I would love to stay again just for the curry.

I booked this Hotel based on price because I was going to a concert at Belluna Dome and would be getting back late, just to sleep. The Hotel felt a bit old, but the Room had a table and two chairs and felt spacious without being cramped. The amenities were well stocked, and there was also a gown, which helped reduce my luggage—so I was happy about that. I couldn’t hear any voices from people walking in the hallway at all, so I had a very comfortable stay. The only slight disappointments were that the table was a bit low, and I got lost on the way from Ikebukuro Station to the Hotel. Since I’m not familiar with the area, I couldn’t find the underground exit mentioned in the directions and had to ask station staff. Even after coming up to street level, I got turned around for a moment. It would be easier if the website included photo directions. It was better than expected overall, so I’d like to stay here again when attending another concert at Belluna Dome!

I stayed here because it is close to Chuson-ji Temple. Even considering that it has only recently been renovated, the entire property—including the Room, Onsen, and shared areas—was kept very clean, and I had a very comfortable stay. The meals were excellent, and I was very satisfied to enjoy local specialties such as Maesawa beef steak, Sanriku seafood, Hatto soup, and Horohoro-zuke pickles. I would love to stay here again if I have the opportunity.

After a concert at Budokan, I stayed one night with my daughter. The good points were the convenient location near the station, a great seafood rice bowl restaurant nearby, and the view from the high floor. The disappointing points were that there were no amenities and quite a lot of noise came through the gap under the door.

Right in front of Sakura-machi Bus Terminal, it’s an ideal location for getting to the airport and other destinations. The Onsen was comfortable, and breakfast was excellent with local specialties!

Stylish yet easy to use. At night, Jupiter shone brightly from the terrace, and in the morning we were soothed by the birds’ songs. Not only was the full-course dinner wonderful, but breakfast was also absolutely delicious! We enjoyed breakfast on the terrace. Thank you very much.